Canon PIXMA Pro9500 series Quick Start Manual page 86

Troubleshooting
Problem
I
Possible Cause Try This
,
Error Regarding the The Page Size Press the RESUME/CANCEL button on the printer to clear the error. Then check
Width of Paper setting does not the Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog
match the size of
box (Macintosh) in the printer driver and load paper that is the same size as the
the paper loaded in
setting and try printing again.
the printer
If this message appears even when the paper loaded in the printer is the same
as the setting, set the printer driver not to detect the width of the paper.
The settings here are also applied under Direct Printing from a digital camera.
WNote
Select the Detect paper width check box again once printing is
complete, and then click Send.
l'4
i
hmt.m
1. Open the printer properties dialog box.
2. Click the Maintenance tab and then Custom Settings.
3. Clear the Detect paper width check box, and then click Send.
Click OK when the confirmation message appears.
v·'
iurnmmytm
1. Open the Canon
IJ
Printer Utility.
2. Select Custom Settings from the pop-up menu.
3. Clear the Detect paper width check box, and then click Send.
Click OK when the confirmation message appears.
Other than letter- If other than letter-sized paper is loaded, you cannot print these patterns. Press
sized paper is the RESUME/CANCEL button on the printer to clear the error, and load letter-
loaded when
sized plain paper in the Auto Sheet Feeder. Then try performing again.
printing the nozzle
check pattern or the
print head
alignment patterns
i,>i~iI
A paper size that Click Delete Job in the dialog box that is displayed. Select Quality & Media from
cannot feed from
the pop-up menu in the Print dialog box and select Front Tray from Paper
"Error No.: 92"
the Auto Sheet
Source. Then load the paper in the Front Tray and try printing again.
Feeder is selected
in the printer driver
l~immai1
A paper size that
Click Delete Job in the dialog box that is displayed. Select Quality & Media from
cannot feed from
the pop-up menu in the Print dialog box and select Auto Sheet Feeder from
"Error No.: 93" the Front Tray is Paper Source. Then load the paper in the Auto Sheet Feeder and try printing
selected in the again.
printer driver
82
Troubleshooting
Problem
I
Possible Cause Try This
,
Error Regarding the The Page Size Press the RESUME/CANCEL button on the printer to clear the error. Then check
Width of Paper setting does not the Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog
match the size of
box (Macintosh) in the printer driver and load paper that is the same size as the
the paper loaded in
setting and try printing again.
the printer
If this message appears even when the paper loaded in the printer is the same
as the setting, set the printer driver not to detect the width of the paper.
The settings here are also applied under Direct Printing from a digital camera.
WNote
Select the Detect paper width check box again once printing is
complete, and then click Send.
l'4
i
hmt.m
1. Open the printer properties dialog box.
2. Click the Maintenance tab and then Custom Settings.
3. Clear the Detect paper width check box, and then click Send.
Click OK when the confirmation message appears.
v·'
iurnmmytm
1. Open the Canon
IJ
Printer Utility.
2. Select Custom Settings from the pop-up menu.
3. Clear the Detect paper width check box, and then click Send.
Click OK when the confirmation message appears.
Other than letter- If other than letter-sized paper is loaded, you cannot print these patterns. Press
sized paper is the RESUME/CANCEL button on the printer to clear the error, and load letter-
loaded when
sized plain paper in the Auto Sheet Feeder. Then try performing again.
printing the nozzle
check pattern or the
print head
alignment patterns
i,>i~iI
A paper size that Click Delete Job in the dialog box that is displayed. Select Quality & Media from
cannot feed from
the pop-up menu in the Print dialog box and select Front Tray from Paper
"Error No.: 92"
the Auto Sheet
Source. Then load the paper in the Front Tray and try printing again.
Feeder is selected
in the printer driver
l~immai1
A paper size that
Click Delete Job in the dialog box that is displayed. Select Quality & Media from
cannot feed from
the pop-up menu in the Print dialog box and select Auto Sheet Feeder from
"Error No.: 93" the Front Tray is Paper Source. Then load the paper in the Auto Sheet Feeder and try printing
selected in the again.
printer driver
82