Troubleshooting - Canon PIXMA Pro9500 series Quick Start Manual

Troubleshooting
Troubleshooting
This section provides troubleshooting tips for the most common printing problems.
Troubleshooting usually falls into one of the following categories.
• "Cannot Install the Printer Driver or an Application Program" on page 66
• "Cannot Connect to PC Properly" on page 67
• "The Printer Is Vibrating" on page 68
• "Print Results Not Satisfactory or Contains Errors" on page 68
• "Troubleshooting Printer Hardware" on page 72
• "Paper Does Not Feed Properly" on page 74
• "Paper Jams" on page 75
• "Handling Error Messages" on page 76
• "An Error Message Appears on the Screen" on page 80
• "An Error Message is Displayed on a PictBridge Compliant Device" on page 84
Refer to the User's Guide on-screen manual for additional information on topics not covered
in this section.
~
When an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper jams, a
troubleshooting message is displayed automatically. Take the appropriate action described
in the message.
The message may vary depending on the version of your Windows operating system.
1. Load
papel
into the $heet 2. Pless the printer's RESUME
feedef button.
i
Cancel Pllnting
i
65
Troubleshooting
Troubleshooting
This section provides troubleshooting tips for the most common printing problems.
Troubleshooting usually falls into one of the following categories.
• "Cannot Install the Printer Driver or an Application Program" on page 66
• "Cannot Connect to PC Properly" on page 67
• "The Printer Is Vibrating" on page 68
• "Print Results Not Satisfactory or Contains Errors" on page 68
• "Troubleshooting Printer Hardware" on page 72
• "Paper Does Not Feed Properly" on page 74
• "Paper Jams" on page 75
• "Handling Error Messages" on page 76
• "An Error Message Appears on the Screen" on page 80
• "An Error Message is Displayed on a PictBridge Compliant Device" on page 84
Refer to the User's Guide on-screen manual for additional information on topics not covered
in this section.
~
When an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper jams, a
troubleshooting message is displayed automatically. Take the appropriate action described
in the message.
The message may vary depending on the version of your Windows operating system.
1. Load
papel
into the $heet 2. Pless the printer's RESUME
feedef button.
i
Cancel Pllnting
i
65