Canon PIXMA Pro9500 series Quick Start Manual page 83

Troubleshooting
Number of
I . .
Flashes
I
Possible Cause
I
Try This
Eighteen Flashes Printer detected ink Printer detected ink out condition (The lamp on the ink tank flashes).
out condition If you want to continue printing, replace the ink tank and close the Top Cover.
Click Cancel Printing (Windows) or Stop Job (Macintosh) to stop printing if you do
not have a new ink tank. Be sure to replace the empty ink tank before resuming
printing.
You can continue printing under the ink out condition, but this may cause the
printing trouble such as the mixing of inks, or a printer malfunction.
If you want to continue printing, you need to release the function for detecting the
remaining ink level.
To release this function, press and hold the RESUME/CANCEL button for at least 5
seconds, and then release it.
*
Releasing the function for detecting the remaining ink level is memorised.
Please be advised that Canon shall not be liable for any malfunction or trouble
which may be caused by continuation of printing or refilling of ink.
See "Replacing Ink Tanks" on page 41.
WNote • If multiple ink lamps are flashing, check how fast they flash.
Fast flashing (at about one second interval) indicates the ink is
empty. Slow flashing (at about three second interval) indicates ink
is low. For details on different flashing speeds, see "Getting the Ink
Level Information" on page 35 .
• For details on how to resolve this error that has occurred when
printing from a digital still camera or digital video camcorder, see
"Ink Error" in "An Error Message is Displayed on a PictBridge
Compliant Device" on page 84.
WNote
WNote
ALARM (orange) lamp is lit
POWER (blue) and ALARM
(orange) lamps flash
alternately
The printer is not ready to feed paper from the Front Tray yet. Load the paper
correctly in the Front Tray according to the procedure described in "Loading Paper
in the Front Tray" on page 9 and press the RESUME/CANCEL button on the printer.
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it for a while.
If the problem remains, contact the Customer Care Center.
79
Troubleshooting
Number of
I . .
Flashes
I
Possible Cause
I
Try This
Eighteen Flashes Printer detected ink Printer detected ink out condition (The lamp on the ink tank flashes).
out condition If you want to continue printing, replace the ink tank and close the Top Cover.
Click Cancel Printing (Windows) or Stop Job (Macintosh) to stop printing if you do
not have a new ink tank. Be sure to replace the empty ink tank before resuming
printing.
You can continue printing under the ink out condition, but this may cause the
printing trouble such as the mixing of inks, or a printer malfunction.
If you want to continue printing, you need to release the function for detecting the
remaining ink level.
To release this function, press and hold the RESUME/CANCEL button for at least 5
seconds, and then release it.
*
Releasing the function for detecting the remaining ink level is memorised.
Please be advised that Canon shall not be liable for any malfunction or trouble
which may be caused by continuation of printing or refilling of ink.
See "Replacing Ink Tanks" on page 41.
WNote • If multiple ink lamps are flashing, check how fast they flash.
Fast flashing (at about one second interval) indicates the ink is
empty. Slow flashing (at about three second interval) indicates ink
is low. For details on different flashing speeds, see "Getting the Ink
Level Information" on page 35 .
• For details on how to resolve this error that has occurred when
printing from a digital still camera or digital video camcorder, see
"Ink Error" in "An Error Message is Displayed on a PictBridge
Compliant Device" on page 84.
WNote
WNote
ALARM (orange) lamp is lit
POWER (blue) and ALARM
(orange) lamps flash
alternately
The printer is not ready to feed paper from the Front Tray yet. Load the paper
correctly in the Front Tray according to the procedure described in "Loading Paper
in the Front Tray" on page 9 and press the RESUME/CANCEL button on the printer.
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it for a while.
If the problem remains, contact the Customer Care Center.
79