3M XT-1 Operating Instructions Manual

3M XT-1 Operating Instructions Manual

Wireless
Hide thumbs Also See for XT-1:
Table of Contents

Advertisement

3M Building and Commercial Services Division
3M
Wireless Communication System Model XT-1
TM
Digital
clarity,
proven
reliability
Store Manager Operating Instructions
3

Advertisement

Table of Contents
loading

Summary of Contents for 3M XT-1

  • Page 1 3M Building and Commercial Services Division Wireless Communication System Model XT-1 Digital clarity, proven reliability Store Manager Operating Instructions...
  • Page 3: Table Of Contents

    Add Headsets Remove Headsets List All Headsets Resetting Inactive Days Checking Headset Software Revision Change Noise Reduction Level Inbound Microphone Noise Reduction Level Acoustic Echo Canceller 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store manager Operating Instructions...
  • Page 4 Navigating in the Base Station in Run Mode Change Order Taking Mode Explanation of Order Taking Modes Listen: Auto, Manual, and Always On Talk: Manual Latching, Push to Talk, Automatic November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Store Manager Operating Instructions...
  • Page 5 Change Playback Mode Set Greeter Playback through Headsets Set Playback through Monitor Turn on Tone to Headsets During Greeter Playback Turn on Restaurant Closed Playback Message 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions...
  • Page 6 LED Detector Indicators Global Settings Idle Time Before Resync Point to Point Idle Time Timer Email Triggers (Future Use) System Configuration Viewing Time Reports INDEX November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Store Manager Operating Instructions...
  • Page 7: Overview

    Read, understand, and follow all safety information contained in these instructions prior to installation and operation of the 3M™ Wireless Communication System Model XT-1. Failure to follow all instructions listed could result in electrical shock, fire and/or other personal injury. Retain these instructions for future reference.
  • Page 8: System Warnings

    Always replace batteries, battery chargers and power supplies with 3M approved units acceptable for use in this system to avoid system function & safety concerns. • Do not modify this 3M™ Wireless Communication System Model XT-1. Install only 3M provided components. Use only 3M approved system replacement parts. CAUTION...
  • Page 9: Fcc And Industry Canada Information

    IC : 7330A-9008251 Note: Modifications to this device shall not be made without the written consent of 3M Company. Unauthorized modifications may void the authority granted under Federal Communication Rules and Industry Canada Rules permitting the operation of this device.
  • Page 11: Configuration

    { information } An on-screen explanation of a key point or reminder appears within curved brackets. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 5 of 65...
  • Page 12: Buttons

    Pressing Enter while in edit mode saves the changes you have made and exits edit mode. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 6 of 65 Store Manager Operating Instructions...
  • Page 13: Configuring With A Computer

    Service (Shift) button Use the Service button to access upper- case letters or to initiate a service call to 3M or as a confirmation in some items. Pressing and holding the Service button while editing a field that permits alphabet letter entry (e.g., store address) shifts the letter to upper case.
  • Page 14: Logging Into The Base Station With A Pc

    Select a new value for 01 Drivethru Volume > Inbound • Mic Volume. The range is 0 (silent) to 20 (maximum). November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 8 of 65 Store Manager Operating Instructions...
  • Page 15: Outbound Talk Volume

    To be more specific about which elements you want to control, follow the instructions in the following sections. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8...
  • Page 16: Inbound Listen

    To change the volume level, select a new value for Vehicle Present: • Volume. The range is 0 (silent) to 20 (maximum). November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 10 of 65 Store Manager Operating Instructions...
  • Page 17: Vehicle Approach

    To change the volume level, select a new value for Greeter Messages: • Volume. The range is 0 (silent) to 20 (maximum). 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 11 of 65...
  • Page 18: Change The Night Volume

    Registered!} to appear at the bottom of the display. • Repeat step 3 for additional headsets. Press Mode when finished. • November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 12 of 65 Store Manager Operating Instructions...
  • Page 19: Remove Headsets

    Remove Headsets Perform the following steps to un-register a lost, destroyed, or otherwise removed headset from the system, including a headset that is sent back to 3M for repair. The headset would have to be registered again at a later date.
  • Page 20: Inbound Microphone Noise Reduction Level

    Note: Changing the text and audio prompt language will also change the language of the headset messages. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 14 of 65 Store Manager Operating Instructions...
  • Page 21: Drive Thru Audio Duplex Mode

    On the first base station, stations, change the value for 07 Global • Settings > Lane Number of This Base Station to 1. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 15 of 65...
  • Page 22: Store Is Now Closed Prompt

    Enter the base station user service mode, see page 5. Change the value for 07 Global Settings > “Pull Ahead” • Prompt (Tandem Only)? to Yes or No. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 16 of 65 Store Manager Operating Instructions...
  • Page 23: Customer Order Point Prompt Language

    • If you select 2, non-order takers will hear only the orders on the lane for which the headset is configured. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 17 of 65...
  • Page 24: Detector Type

    DYNAMIC base station emits 3 audible chirps and Run Screen will display a message “Headset <XXXXXXX> allows kitchen noise”. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 18 of 65 Store Manager Operating Instructions...
  • Page 25: Order Taking Modes Setup

    Notes: Order taking modes are described in the Operation section. 3M recommends you do not set up more than three order taking modes. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8...
  • Page 26: Change Site Scheduling

    Date, then change the open and close times on the line to the right of the date. (Press to scroll through the fields.) November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 20 of 65 Store Manager Operating Instructions...
  • Page 27: Change Site Information

    3M. Select a value for Resend Error Reports. Your choices are Never, Every •...
  • Page 28: Two Base Station Setup

    Enter the configuration mode, see page 5. Select 14 Installer Setup. • Change the value for Load Installation Settings to Yes. • November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 22 of 65 Store Manager Operating Instructions...
  • Page 29: Save Installation Settings

    Enter the configuration mode, see page 5. Select 15 Factory Setup. • Change the value of Restore All Factory Settings to Yes. • 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 23 of 65...
  • Page 30: Create And Load Templates

    If your system has a backup intercom system, perform the following steps to activate it: • Remove the base station cover. • Press and latch the two switches named “BACKUP INTERCOM.” November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 24 of 65 Store Manager Operating Instructions...
  • Page 31: Operation

    Operation Operation Headsets Overview This chapter provides instructions for using headsets with an 3M™ Wireless Communication System Model XT-1 after the system has been installed, configured, and powered on. Component Identification and Description Adjustment Indicator LED Slide Battery On/Off Volume up...
  • Page 32: Indicator Light Modes

    3. Rotate the microphone boom up or down so its tip is in line with the corner of your mouth. Do not bend the boom. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 26 of 65 Store Manager Operating Instructions...
  • Page 33: Replace The Battery

    “change battery now” message in the headset every 15 seconds. Note: When installing a battery, make sure it is fully charged. It is important to remember that an unused 3M™ Wireless Communication System Model XT-1 battery loses five percent of its charge per week. If a battery has not been used for several weeks, make sure to charge it prior to use.
  • Page 34: Out Of Range

    Before cleaning, remove the soft foam ear pad and microphone windscreen. If used. • Use a soft cloth and mild cleaning solution to wipe the surfaces clean. We recommend using a 3M™ 5040/7065 Cleaning Wipe or a 3M™ High Performance Cloth lightly dampened with 3M™ Food Service Degreaser, 7L. •...
  • Page 35: Base Station Setup

    3. Press PTT, ML/MLT, AL/PTT, AL/MLT, Hands Free, Outside, and Always On. See “Explanation of Order Taking Modes,” and “Which Order Taking Mode to Select” below. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions...
  • Page 36: Explanation Of Order Taking Modes

    Because Automatic Standby (see below) is also on when Hands Free is On, the microphone is turned off when the vehicle is no longer detected. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 30 of 65 Store Manager Operating Instructions...
  • Page 37: Automatic Standby: On And Off

    3. Press Press Enter to implement the change or press Mode to abandon the change and leave the previous lane mode in effect. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 31 of 65...
  • Page 38: Split Lane

    4. Press Enter to implement the change or press Mode to abandon the change and leave the previous setting in effect. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 32 of 65 Store Manager Operating Instructions...
  • Page 39: Maintenance

    The battery charger should be placed on a flat surface such as a desktop or table in a clean, dry environment. Cleaning the Contacts If the indicators fail to light during charger operation, clean the contacts using a water-moistened cotton swab. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions...
  • Page 40: Batteries

    Disposing of Batteries To help protect the environment and conform to regulations, 3M™ Wireless Communication System Model XT-1 rechargeable batteries must be returned to 3M at the end of their useful life. Contact your 3M representative for additional instructions. November 2011 - Revision 1.8 3M™...
  • Page 41: Making Sure Batteries Are Ready For Use

    Batteries perform best at moderate temperatures. Extremes of heat and cold reduce their performance. • An unused 3M™ Wireless Communication System Model XT-1 battery loses five percent of its charge per week. Batteries that have not been used for several weeks should be recharged before use.
  • Page 43: Troubleshooting

    3. Select 04 Registration 4. Select 02 Remove Headsets. 3. Scroll to the number of the headset you want to un-register. 4. Press Enter. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 37 of 65...
  • Page 44: General Troubleshooting

    Communication System Model XT-1 transformer. works OK. The volume controls are set too low on Turn the volume controls up. the backup intercom. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 38 of 65 Store Manager Operating Instructions...
  • Page 45: Battery And Battery Charger Troubleshooting

    Make sure power transformer is marked for charger. “Secondary voltage 14VAC” The green light is on the charger Defective battery. Replace the battery. never comes on. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 39 of 65...
  • Page 46: Appendix: Declaration Of Conformity

    Appendix: Declaration of Conformity Appendix: Declaration of Conformity November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 40 of 65 Store Manager Operating Instructions...
  • Page 47: Appendix: Base Station Specifications

    Maximum number of greeter modules per base station Maximum number of timer vehicle detector modules per base station 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 41 of 65...
  • Page 48: Appendix: Greeter Module

    1. Enter the base station configuration mode, see page 5. 2. Press and release Mode until the Greeter Setup menu appears. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 42 of 65 Store Manager Operating Instructions...
  • Page 49: Message Activation

    Greeter Module memory. Perform the following procedure to record and playback messages: 8. Enter the greeter configuration menu. 9. Select 2 Record Messages. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 43 of 65...
  • Page 50 20. The name of the message can also be changed on this screen. Select the message name field and Enter keys and change the text using the keypad. using the November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 44 of 65 Store Manager Operating Instructions...
  • Page 51: Choose Headsets Messages Playback To

    2. Select 4 Message Daypart Definitions. :MESSAGE DAY PART DEFINITIONS: Message Day Part Start End Breakfast <06:00> <10:00> > < 02:< Morning > <10:00> <11:00> i 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 45 of 65...
  • Page 52: Greeter Message Properties

    YES - The greeting will play on the headsets as well as the order point. • NO - The greeting will only be heard at the order point (and the monitor if selected below). • November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 46 of 65 Store Manager Operating Instructions...
  • Page 53: Set Playback Through Monitor

    OFF - The factory provided “Store Closed” message is used. • ON - The custom recorded CLOSED message is used. • 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 47 of 65...
  • Page 54: Turn On External Detector Playback Message

    The hardware revision of the Greeter Module is listed. V2 Greeter Modules require XT-1 base station software version 3.00 or later to function properly. V3 Greeter Modules require XT-1 base station software version 4.00 or later to function properly. Alert & Reminder Message Properties The Alert &...
  • Page 55: Alert Message External Trigger Inputs

    ‘SPLIT/CROSS’ Input Pin= Orignial Mode > < ‘ORDER TAKING’ Input Pin= Orignial Mode > < ‘DAY/NIGHT’ Input Pin= Orignial Mode > < 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 49 of 65...
  • Page 56: Message Names

    Enter keys, select a message name use the keypad to 3. Using the enter each character. Advance to the next character in the name using the key. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 50 of 65 Store Manager Operating Instructions...
  • Page 57: Dual Lane Systems - Lane 2

    OFF - The factory provided “Pull Forward” message is used. • ON - The custom recorded FORWARD message is used. • 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 51 of 65...
  • Page 58: Greeter Setup (For Systems With V2, V3, Or V4 Base Station Software)

    Greeter Setup (For Systems with V2, V3, or V4 Base Station software) Refer to Manual Version 1.6 for instruction on operating the Greeter Module with Base Station software V2, V3, or V4. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 52 of 65 Store Manager Operating Instructions...
  • Page 59: Greeter Setup (System Defaults)

    0:01:00 Reminder 3 REMINDER 0:00 0:01:00 Reminder 4 REMINDER 0:00 0:01:00 Cooler Open ALERT 0:00 0:01:00 Door Open ALERT 0:00 0:01:00 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 53 of 65...
  • Page 60: Greeter Setup (Customer Settings)

    ON/OFF REMINDER 0:00 0:01:00 ON/OFF REMINDER 0:00 0:01:00 ON/OFF ALERT 0:00 0:01:00 ON/OFF ALERT 0:00 0:01:00 ON/OFF ALERT 0:00 0:01:00 ON/OFF November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 54 of 65 Store Manager Operating Instructions...
  • Page 61: Greeter Setup (Example Settings)

    Count Repeat Monitor Travel Path REMINDER 0:00 0:30:00 ON/OFF Hand Wash REMINDER 0:00 1:00:00 ON/OFF Door Open ALERT 0:00 0:01:00 ON/OFF 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 55 of 65...
  • Page 62: Appendix: Timer Module

    To retrieve the data from the timer, the user creates and views reports using either the front panel of the 3M™ Wireless Communication System Model XT-1 or an internet explorer browser, taking advantage of the built in XT-1 web connection.
  • Page 63: Customizing Names

    The detectors are set up in the system during installation, but you may choose to give each input source a custom name to make it easier to identify on the display “e.g., “Lane 1 Approach.” 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8...
  • Page 64: Report Group Names

    In addition, an “Email” setting is available for the XT-1. Setting this value to “Yes” allows for timer data to be sent to an above store collection device. This feature is reserved for future use.
  • Page 65: Set Valid Times

    “Valid times” refers to the part of the day that the Timer System is active. Outside that period, the XT-1 system ignores all vehicle detection signals and records no data. Valid Time is usually set to match the store’s working schedule, but it can also be configured to allow monitoring of after hours drive-thru traffic.
  • Page 66: Detection Type

    The range for maximum threshold is 2 to 9 minutes. Any event that is longer than the threshold is ignored by the timer in averaging. November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 60 of 65 Store Manager Operating Instructions...
  • Page 67: Report Groups

    If the Pay Window is selected, the running time starts counting when the vehicle arrives at the Pay Window and stops when the vehicle leaves the Pay Window. 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions...
  • Page 68: Percent Attained To Goal

    Point to Point Idle Time • 4 different Email Triggers (For future use) • System Configuration (Described in section Drive-Thru Template) November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 62 of 65 Store Manager Operating Instructions...
  • Page 69: Idle Time Before Resync

    Timer Email Triggers (Future Use) This XT-1 is capable of transmitting Timer data to an above store collection site. These email trigger settings dictate when data is transmitted. Each trigger can be enabled independent of the others.
  • Page 70: System Configuration

    (e.g., “Lane 1” and “Lane 2). 06:00 to 10:30 The time slot for the day part you are currently viewing (in this case Breakfast). November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 64 of 65 Store Manager Operating Instructions...
  • Page 71 2MP_Y-Merge configuration, and Lane 1 is the Report Group selected, the rotation would be: • Group Total • OrderPoint1 • Pay Window • Pickup Win • Greet Event • Group Total 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions Page 65 of 65...
  • Page 72: Index

    Change lane mode maintenance Components on/off Configuration 5, 8 overview basestation registering with computer remove Date replace battery Daypart 45, 53 software revision Declaration of Conformity volume November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Store Manager Operating Instructions...
  • Page 73 PTT (Push to talk) tandem pull ahead Reboot 24 tone playback Registering headsets technical service Regular site schedule ML (manual listen) Restaurant closed message MLT (manual latching) 3M™ Wireless Communication System Model XT-1 November 2011 - Revision 1.8 Store Manager Operating Instructions...
  • Page 74 Vehicle alert volume approach detector modes present Volume change 8, 32 greeter messages headset inbound listen inbound microphone 8, 14 monitor night outbound greeter message November 2011 - Revision 1.8 3M™ Wireless Communication System Model XT-1 Store Manager Operating Instructions...
  • Page 76 Building and Commercial Services Division 3M Canada Company Post Office Box 5757 London, Ontario N6A 4T1 3M is a trademark of 3M. Used under license in Canada. www.3M.com/foodservices Please recycle. Printed in Canada © 2012, 3M. All rights reserved. 1201-CM-00049E...

Table of Contents