3M XT-1 Operating Instructions Manual
Wireless communication system
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Also See for XT-1:
- Operating instructions manual (76 pages) ,
- Installation manual (62 pages) ,
- Technical bulletin (10 pages)
Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for 3M XT-1
Summary of Contents for 3M XT-1
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Page 1: Operating Instructions
3M™ Wireless Communication System Model XT-1 Operating Instructions... - Page 2 3M Building and Commercial Services Division 3M™ Wireless Communication System Model XT-1 Operating Instructions Revision 1.6 August 2010 January 2012 – Revision 1.8...
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Page 3: Table Of Contents
Order Point TALK with No Vehicle ..................22 Order Takers and Page Messages in Cross Lane Mode ............22 Detector Type ........................23 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 3 of 71... - Page 4 Low Battery Message ......................38 Charging Batteries ......................... 38 Disposing of Batteries ......................38 Making Sure Batteries are Ready for Use ................39 January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 4 of 71 Operating Instructions...
- Page 5 Setting up Time Reports ......................61 Set Goal Times ........................61 Set Valid Times ........................62 Time Definitions ........................62 Detection Type ........................63 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 5 of 71...
- Page 6 Point to Point Idle Time ........................66 Timer Email Triggers (Future Use) ....................66 System Configuration ........................67 Viewing Time Reports ......................67 INDEX ............................69 January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 6 of 71 Operating Instructions...
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Page 7: Overview
Retain these instructions for future reference. Intended Use The 3M™ Wireless Communication System Model XT-1 is intended for use to provide 2-way radio-frequency audio communication in quick service drive- through restaurants and convenience stores. -
Page 8: System Warnings
Do not open, crush, expose to heat above 200 °F or incinerate the battery. • Always replace batteries, battery chargers and power supplies with 3M approved units acceptable for use in this system to avoid system function & safety concerns. • Do not modify this 3M™ Wireless Communication System Model XT- 1. -
Page 9: Fcc And Industry Canada Information
IC : 7330A-9008251 Note: Modifications to this device shall not be made without the written consent of 3M Company. Unauthorized modifications may void the authority granted under Federal Communication Rules and Industry Canada Rules permitting the operation of this device. -
Page 11: Configuration
{ information } An on-screen explanation of a key point or reminder appears within curved brackets. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 11 of 71... -
Page 12: Buttons
Pressing while in edit mode saves the Enter changes you have made and exits edit mode. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 12 of 71 Operating Instructions... -
Page 13: Configuring With A Computer
Use the button to access upper-case Service (Shift) Service letters or to initiate a service call to 3M or as a confirmation in some items. Pressing and holding the button while Service editing a field that permits alphabet letter entry (e.g., store address) shifts the letter to... -
Page 14: Logging Into The Base Station With A Pc
Enter the configuration mode, see page 11. • Select a new value for > 01 Drivethru Volume Inbound Mic . The range is 0 (silent) to 20 (maximum). Volume January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 14 of 71 Operating Instructions... -
Page 15: Outbound Talk Volume
• To change the volume level, select a new value for Inbound Listen: . The range is 0 (silent) to 20 (maximum). Volume 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 15 of 71... -
Page 16: Outbound Talk
You can also disable the monitor playing internal paging messages. Note: To avoid feedback and echo, set the volume as low as possible. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 16 of 71 Operating Instructions... -
Page 17: Greeter Messages
Add Headsets Each headset has a unique identification number. The number is imprinted on the headset and broadcast to the base station whenever it is turned on. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions... -
Page 18: Remove Headsets
Remove Headsets Perform the following steps to un-register a lost, destroyed, or otherwise removed headset from the system, including a headset that is sent back to 3M for repair. The headset would have to be registered again at a later date. -
Page 19: Change Noise Reduction Level
Change Global Settings Global settings are an assortment of options that you must choose based upon the basic configuration of your system. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 19 of 71... -
Page 20: Text And Audio Prompts Language
When there are two base stations used together (tandem, dual, or side-by-side drive thrus) they must be configured to work together. Perform the following procedure to enable the two stations to work together: January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 20 of 71 Operating Instructions... -
Page 21: Store Is Now Closed Prompt
Enter the base station user service mode, see page 11. • Change the value for > 07 Global Settings ”Pull Ahead” Prompt (Tandem Only)? 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 21 of 71... -
Page 22: Customer Order Point Prompt Language
Enter the base station configuration mode, see page 11. • Change the value for > 07 Global Settings PAGE Messages Can Cross Lanes? January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 22 of 71 Operating Instructions... -
Page 23: Detector Type
DYNAMIC base station emits 3 audible chirps and Run Screen will display a message “ ”. Headset <XXXXXXX> allows kitchen noise 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 23 of 71... -
Page 24: Order Taking Modes Setup
(Press or to scroll up and down the list) Notes: Order taking modes are described in the Operation section. 3M recommends you do not set up more than three order taking modes. Change Site Scheduling The site schedule is the calendar of store open and closing times. -
Page 25: Regular Site Schedule
Perform the following procedure to enable and configure self monitoring: • Enter the configuration mode, see page 11. • Select 12 Self Monitoring 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 25 of 71... -
Page 26: Change Passcodes
Installer setup is a special group of setup options typically only used by the installer or in case of complete system restoration or backup. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 26 of 71 Operating Instructions... -
Page 27: Load Installation Settings
14 Installer Setup • Change the value for RESET Timer Database Note: Resetting the Timer module Database will clear ALL vehicle timing data. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 27 of 71... -
Page 28: Factory Setup (Restore Factory Defaults)
• Remove the base station cover. • Press and latch the two switches named “BACKUP INTERCOM.” January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 28 of 71 Operating Instructions... -
Page 29: Operation
Operation Operation Headsets Overview This chapter provides instructions for using headsets with an 3M™ Wireless Communication System Model XT-1 after the system has been installed, configured, and powered on. Component Identification and Description Adjustment Indicator LED Slide Battery On/Off Volume up... -
Page 30: Indicator Light Modes
3. Rotate the microphone boom up or down so its tip is in line with the corner of your mouth. Do not bend the boom. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 30 of 71 Operating Instructions... -
Page 31: Replace The Battery
When installing a battery, make sure it is fully charged. It is important to remember that an unused 3M™ Wireless Communication System Model XT- 1 battery loses five percent of its charge per week. If a battery has not been used for several weeks, make sure to charge it prior to use. -
Page 32: Out Of Range
If used. • Use a soft cloth and mild cleaning solution to wipe the surfaces clean. We recommend using a 3M™ 5040/7065 Cleaning Wipe or a Scotch- Brite® High Performance Cloth lightly dampened with 3M™ Food Service Degreaser, 7L. -
Page 33: Base Station Setup
ML/MLT AL/PTT AL/MLT Hands Free Outside . See “Explanation of Order Taking Modes,” and “Which Always On Order Taking Mode to Select” below. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 33 of 71... -
Page 34: Explanation Of Order Taking Modes
Because Automatic Standby (see below) is also on when Hands Free is On, the microphone is turned off when the vehicle is no longer detected. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 34 of 71 Operating Instructions... -
Page 35: Automatic Standby: On And Off
Operators will only hear a signal from the order point last used: single repeating beep from order point 1 or a double repeating beep from order point 2. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions... -
Page 36: Cross Lane
3. Use the arrows to select between NIGHT Press to implement the change or press to abandon the Enter Mode change and leave the previous setting in effect. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 36 of 71 Operating Instructions... -
Page 37: Maintenance
Cleaning the Contacts If the indicators fail to light during charger operation, clean the contacts using a water–moistened cotton swab. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 37 of 71... -
Page 38: Batteries
To help protect the environment and conform to regulations, 3M™ Wireless Communication System Model XT-1 rechargeable batteries must be returned to 3M at the end of their useful life. Contact your 3M representative for additional instructions. January 2012 – Revision 1.8 3M™... -
Page 39: Making Sure Batteries Are Ready For Use
Batteries that have not been used for several weeks should be recharged before use. The four-character date code stamped on each 3M battery (wwyy) refers to the week and the year the battery was manufactured. Batteries are generally usable for two years beyond that date. -
Page 41: Troubleshooting
3. Select 04 Registration 4. Select 02 Remove Headsets. 3. Scroll to the number of the headset you want to un-register. 4. Press Enter. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 41 of 71... -
Page 42: General Troubleshooting
Turn the backup intercom on or plug in its Model XT-1 works OK. power transformer. The volume controls are set too low on the Turn the volume controls up. backup intercom. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 42 of 71 Operating Instructions... -
Page 43: Battery And Battery Charger Troubleshooting
Make sure power transformer is marked charger. “Secondary Voltage 14 VAC.” The green light on the charger never comes Defective battery. Replace the battery. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 43 of 71... -
Page 44: Appendix: Declaration Of Conformity
Appendix: Declaration of Conformity Appendix: Declaration of Conformity 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 44 of 71... -
Page 45: Appendix: Base Station Specifications
Maximum number of vehicle detectors per base station Maximum number of greeter modules per base station Maximum number of timer vehicle detector modules per base station 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 45 of 71... -
Page 46: Appendix: Greeter Module
3. Choose Headsets Messages Playback To 4. Message Daypart Definitions 5. Greeter Message Properties 6. Alert & Reminder Message Properties 7. Alert Message External Trigger Input Message Names 3M™ Wireless Communication System Model XT-1 August 2010 – Revision 1.6 Operating Instructions Page 46 of 71... -
Page 47: Message Activation
10. Put on a working headset with the power on. 11. Using the , , , and keys, select a message number to Enter record. Msg.<001> 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 47 of 71... -
Page 48: Choose Headsets Messages Playback To
Perform the following procedure if the user wants to select which headsets are allowed to hear each REMINDER or ALERT message: 1. Enter the greeter configuration menu. 2. Select 3 Choose Headsets Messages Playback To January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 48 of 71 Operating Instructions... -
Page 49: Message Daypart Definitions
Playback delay time is the number of seconds between when the vehicle detector detects a vehicle and when the greeter begins to playback the message. Perform the following procedure to change the playback delay time: 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions... -
Page 50: Change Playback Mode
To enable or disable the tone during greeter playback: 1. Navigate to Tone To Headsets During Playback January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 50 of 71 Operating Instructions... -
Page 51: Turn On Restaurant Closed Playback Message
The input can also be set to an ALERT message number and will trigger the Alert Message playback when activated. Greeter Revision The hardware revision of the Greeter Module is listed. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 51 of 71... -
Page 52: Alert & Reminder Message Properties
Appendix: Greeter Module V2 Greeter Modules require XT-1 base station software version 3.00 or later to function properly. V3 Greeter Modules require XT-1 base station software version 4.00 or later to function properly. Alert & Reminder Message Properties The Alert & Reminder Message Properties menu is a collection of settings affecting the message types ALERT and REMINDER. -
Page 53: Message Names
In a dual lane system, the headsets are programmed to the Lane 1 base station, so settings pertaining to headsets are absent from the Lane 2 base station. The following menu choices are available. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions... -
Page 54: Tandem Pull Ahead Playback Message
10. Change the value of the playback setting. Your choices are: • - The factory provided “Pull Forward” message is used. • - The custom recorded FORWARD message is used. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 54 of 71 Operating Instructions... -
Page 55: Greeter Setup (For Systems With V2, V3, Or V4 Base Station Software)
Greeter Setup (For Systems with V2, V3, or V4 Base Station software) Refer to Manual Version 1.6 for instruction on operating the Greeter Module with Base Station software V2, V3, or V4. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions... -
Page 56: Greeter Setup (System Defaults)
REMINDER 0:00 0:01:00 Reminder 3 REMINDER 0:00 0:01:00 Reminder 4 REMINDER 0:00 0:01:00 Cooler Open ALERT 0:00 0:01:00 Door Open ALERT 0:00 0:01:00 January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 56 of 71 Operating Instructions... -
Page 57: Greeter Setup (Customer Settings)
0:00 0:01:00 ON/OFF REMINDER 0:00 0:01:00 ON/OFF REMINDER 0:00 0:01:00 ON/OFF ALERT 0:00 0:01:00 ON/OFF ALERT 0:00 0:01:00 ON/OFF ALERT 0:00 0:01:00 ON/OFF 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 57 of 71... -
Page 58: Greeter Setup (Example Settings)
Priority Delay Count Repeat Monitor Travel Path REMINDER 0:00 0:30:00 ON/OFF Hand Wash REMINDER 0:00 1:00:00 ON/OFF Door Open ALERT 0:00 0:01:00 ON/OFF January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 58 of 71 Operating Instructions... -
Page 59: Appendix: Timer Module
To retrieve the data from the timer, the user creates and views reports using either the front panel of the 3M™ Wireless Communication System Model XT-1 or an internet explorer browser, taking advantage of the built in XT-1 web connection. . -
Page 60: Customizing Names
“e.g., “Lane 1 Approach.” January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 60 of 71 Operating Instructions... -
Page 61: Report Group Names
In addition, an “Email” setting is available for the XT-1. Setting this value to “Yes” allows for timer data to be sent to an above store collection device. -
Page 62: Set Valid Times
3 Set Valid Times “Valid times” refers to the part of the day that the Timer System is active. Outside that period, the XT-1 system ignores all vehicle detection signals and records no data. Valid Time is usually set to match the store’s working schedule, but it can also be configured to allow monitoring of after hours drive-thru traffic. -
Page 63: Detection Type
The range for maximum threshold is 2 to 9 minutes. Any event that is longer than the threshold is ignored by the timer in averaging. 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 63 of 71... -
Page 64: Report Groups
If the Pay Window is selected, the running time starts counting when the vehicle arrives at the Pay Window and stops when the vehicle leaves the Pay Window. January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 64 of 71 Operating Instructions... -
Page 65: Percent Attained To Goal
Idle Time Before Resync • Point to Point Idle Time • 4 different Email Triggers (For future use) • System Configuration (Described in section Drive-Thru Template) 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 65 of 71... -
Page 66: Idle Time Before Resync
Timer Email Triggers (Future Use) This XT-1 is capable of transmitting Timer data to an above store collection site. These email trigger settings dictate when data is transmitted. Each trigger can be enabled independent of the others. -
Page 67: System Configuration
(e.g., “Lane 1” and “Lane 2). 06:00 to 10:30 The time slot for the day part you are currently viewing (in this case Breakfast 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 67 of 71... - Page 68 Report Group selected, the rotation Lane 1 would be: • Group Total • OrderPoint1 • Pay Window • Pickup Win • Greet Event • Group Total January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 68 of 71 Operating Instructions...
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Page 69: Index
Intended use ............7 Lane 1 or Lane 2 heard on headset ........... 32 Lane crossing ........... 22 Lane mode ............35 Language prompts ............20 3M™ Wireless Communication System Model XT-1 January 2012 – Revision 1.8 Operating Instructions Page 69 of 71... - Page 70 ......15 pull ahead ............ 21 outbound talk ..........15 store closed ..........21 vehicle alert ..........15 Warning definition ..........7 January 2012 – Revision 1.8 3M™ Wireless Communication System Model XT-1 Page 70 of 71 Operating Instructions...
- Page 71 3M’s option, repair or replacement of the 3M product or refund of the purchase price. This warranty does not cover: (1) the cost of shipping products to or from 3M for repair, (2) repair or replacement of existing cable or wiring, (3) product failure caused by misuse, abuse, improper installation, or unapproved modifications, or (4) intercom products that are installed or serviced by a non-3M authorized party.