Clearing Media Jams - Hasler HJ950C Operating Manual

Clearing Media Jams

When the printer detects a media jam, it will stop automatically. The control panel PAPER/RESUME and
PAUSE/CANCEL lights will blink simultaneously.
The message "PAPERPATH_PRINTZONE_BLOCKED" will be displayed in the Toolbox.
Once the jam has been removed from the system and the print engine is closed; press the PAPER/RESUME
button to continue printing.
Some possible causes for jamming are:
1. Feeding more than one piece of media at a time (double-feeding), due to improper sheet separation
adjustment, improper media loading, or nested media (envelopes that are caught under the flap of
another envelope or stick to one another).
2. Damaged media, such as dog-eared (turned down corners), curled or bowed media.
3. Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements for
automated feeding is acceptable in the Hasler HJ950C.
4. Media that is too thick for the printer.
5. Media that is too wide for the printer or media that skews as it travels through the printer.
Removing Jammed Media
Clearing a jam depends on where the jam occurred.
From the Feed Section: Remove media stack. Loosen and lift the sheet
separators to clear the jam. Then re-adjust the sheet separators as described in
this manual.
Under the Antistatic Brush Assembly: If necessary, remove the Antistatic
Brush Assembly [A] to access jammed material. Unlatch the two latches (one
on either side of the Assembly) and lift the assembly off the four mounting pins
as shown. Do not bend the fingers! Clear the jam, and then carefully reinstall
the Antistatic Brush Assembly. Make sure brush assembly is correctly
reinstalled and aligned before starting to print. Assembly should sit flat on
transport area surface
BE CAREFULL NOT TO PINCH OR CUT THE INK HOSES
WHEN RE-INSTALLING THE ANTISTATIC BRUSH ASSY.
From the Print Engine Area: Open the
Top Cover. Lift up on the two latches (one
on each side of the print engine assembly)
and raise (swing open) the Print Engine
Assembly [C]. Clear the jam, then lower
and re-latch the Print Engine Assembly.
Then close the Top Cover.
CAUTION: Do NOT open the Print
Engine Assembly to an angle greater than
60º. Damage to the ink color tubes and
other issues will result.
CAUTION
SECTION 4
MAINTENANCE
A
57