Please have the following information ready when you contact customer support.
Product model and serial number.
Warranty information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
WORLDWIDE
support@zyxel.com.tw
sales@zyxel.com.tw
NORTH AMERICA
support@zyxel.com
sales@zyxel.com
SCANDINAVIA
support@zyxel.dk
sales@zyxel.dk
GERMANY
support@zyxel.de
sales@zyxel.de
sales@zyxel.com.my
Customer Support
E-MAIL
TELEPHONE/FAX
SUPPORT/SALES
+886-3-578-3942
+886-3-578-2439
+1-800-255-4101
+45-3955-0700
+45-3955-0707
+49-2405-6909-0
+49-2405-6909-99
+603-795-34-407
Customer Support
WEB SITE/ FTP SITE
www.zyxel.com
www.europe.zyxel.com
ftp.europe.zyxel.com
www.us.zyxel.com
ftp.zyxel.com
www.zyxel.dk
ftp.zyxel.dk
www.zyxel.de
IES-2500 User's Guide
REGULAR MAIL
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu
300, Taiwan.
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen, Germany
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