ZyXEL Communications IES-5000 Series User Manual
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ZyXEL Communications IES-5000 Series User Manual

ZyXEL Communications IES-5000 Series User Manual

Integrated ethernet switch
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IES-5000 Series
Integrated Ethernet Switch
User's Guide
Version 3.01
8/2007
Edition 1
www.zyxel.com

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  • Page 1 IES-5000 Series Integrated Ethernet Switch User’s Guide Version 3.01 8/2007 Edition 1 www.zyxel.com...

  • Page 3: About This User's Guide

    About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to install and maintain the IES-5000 series Integrated Ethernet Switch.This User’s Guide gives hardware installation, connection and maintenance instructions. It also gives specifications.

  • Page 4: Document Conventions

    Syntax Conventions • The IES-5000 or IES-5005 may be referred to as the “IES-5000”, the “IES”, or the “main chassis”. Differentiation is made where needed. • Unless otherwise specified, IES-5000 refers to the IES-5000 or IES-5005 main chassis and its cards along with the IES-5000 or IES-5005 splitter chassis and its cards.
  • Page 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The IES-5000 icon is not an exact representation of your device. IES-5000 Computer Notebook computer Server Telephone Switch Router IES-5000 Series User’s Guide...

  • Page 6: Safety Warnings

    • Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord. • Fuse Warning! Replace a fuse only with a fuse of the same type and rating. • Always cover empty slots with slot covers, to ensure sufficient airflow and reduce the danger of electric shock. IES-5000 Series User’s Guide...
  • Page 7 • Fan Module Warning! Use the fan module handle when pulling out or pushing in the fan module. Be careful not to put fingers or objects inside the fan module. This product is recyclable. Dispose of it properly. IES-5000 Series User’s Guide...
  • Page 8 Safety Warnings IES-5000 Series User’s Guide...

  • Page 9: Table Of Contents

    Contents Overview Introduction ..........................19 System Introduction ........................21 Installation and Connections ....................25 Hardware Installation and Connections ..................27 Maintenance and Troubleshooting ..................61 Maintenance ..........................63 Hardware Troubleshooting ......................67 Appendices and Index ......................71 IES-5000 Series User’s Guide...
  • Page 10 Contents Overview IES-5000 Series User’s Guide...

  • Page 11: Table Of Contents

    2.1 General Installation Instructions ..................27 2.2 Chassis Installation ......................27 2.2.1 Rack-mounted Installation Requirements ..............27 2.2.2 Mounting the IES-5000 Chassis on a Rack ............... 28 2.2.3 Connecting the Frame Ground ................... 29 2.3 Card Installation ........................30 2.3.1 Installing MSC and Line Cards ................... 30 2.3.2 Removing MSC and Line Cards .................
  • Page 12 4.0.3 No Voice on an ADSL Connection ................68 4.0.4 No Voice on a VoIP Connection ................. 68 4.0.5 Testing Wiring ......................68 Part IV: Appendices and Index ............. 71 Appendix A System Specifications ..................73 IES-5000 Series User’s Guide...
  • Page 13 Table of Contents Appendix B Legal Information ....................77 Appendix C Customer Support....................81 Index............................87 IES-5000 Series User’s Guide...
  • Page 14 Table of Contents IES-5000 Series User’s Guide...

  • Page 15: List Of Figures

    Figure 15 Loosening Splitter Chassis Card Thumbscrews ..............35 Figure 16 Removing a Splitter Chassis Card ..................36 Figure 17 IES-5000 Front Panel Telco-50 Connections (with 6 Line Cards) .......... 37 Figure 18 IES-5005 Front Panel Telco-50 Connections (with 4 Line Cards) .......... 38 Figure 19 IES-5000 Front Panel Telco-50 Connections (with 72-port Line Cards) .........
  • Page 16 Figure 42 Tightening Power Module Screws (IES-5005M) ..............58 Figure 43 Replacing Power Block (IES-5005M) ..................58 Figure 44 Power Connected (IES-5005M) ..................... 59 Figure 45 IES-5000 Fan Module Thumbscrews ..................64 Figure 46 IES-5000 Power Module ......................65 Figure 47 Testing In-house Wiring ......................69...

  • Page 17: List Of Tables

    Table 3 Power Module Differences (IES-5005M) .................. 54 Table 4 SYS LED Troubleshooting ......................67 Table 5 ALM LED Troubleshooting ......................67 Table 6 Voice Troubleshooting ....................... 68 Table 7 Testing Wiring ........................... 69 Table 8 Features ............................ 73 IES-5000 Series User’s Guide...
  • Page 18 List of Tables IES-5000 Series User’s Guide...

  • Page 19: Introduction

    Introduction System Introduction (21)

  • Page 21: System Introduction

    A single management switch card can provide the convenience of centralized network traffic supervision. The IES-5000 also has dual, hot-swappable power modules that reduce the chance of system shutdown. 1.2 Applications These are the main applications for the IES-5000: •...

  • Page 22: Central Office Application

    IES-5000 set up in a telephone company’s central office. Figure 2 Central Office Application Example 1.3 Front Panel The following figures show the front panel of the IES-5000 main chassis with cards installed. IES-5000 Series User’s Guide...

  • Page 23: Figure 3 Ies-5000M Front Panel

    Chapter 1 System Introduction Figure 3 IES-5000M Front Panel IES-5000 Series User’s Guide...
  • Page 24 Chapter 1 System Introduction IES-5000 Series User’s Guide...

  • Page 25: Installation And Connections

    Installation and Connections Hardware Installation and Connections (27)

  • Page 27: Hardware Installation And Connections

    Make sure the rack will safely support the combined weight of all the equipment it contains. Make sure the position of the IES-5000 does not make the rack unstable or top-heavy. Take all necessary precautions to anchor the rack securely before installing the unit.

  • Page 28: Mounting The Ies-5000 Chassis On A Rack

    • Make sure that nothing obstructs the airflow of the chassis. • If you are facing the IES-5000 chassis front panel, the fan exhaust vents are located on the right side panel of the unit and the fans along with the intake vents are located on the left side panel.

  • Page 29: Connecting The Frame Ground

    Appendix A on page 73 for the ground wire gauge. • The IES-5000 chassis frame ground is on the upper right corner of the front panel. • Connect the frame grounds to a building’s protective earthing terminals using a green-and- yellow frame ground wire.

  • Page 30: Card Installation

    2.3 Card Installation This section shows you how to install and remove chassis cards. • Install the line cards in the IES-5000 starting from slot 3 downwards. • Install the line cards in the IES-5005 starting from slot 2 downwards.

  • Page 31: Figure 7 Installing A Card

    Chapter 2 Hardware Installation and Connections Figure 7 Installing a Card Figure 8 Closing the Ejector Levers IES-5000 Series User’s Guide...

  • Page 32: Removing Msc And Line Cards

    4 Grasp the center of the front panel of the card with one hand and place the other hand under the card to support it. 5 Slide the card out of the slot. Figure 10 Loosening Card Thumbscrews IES-5000 Series User’s Guide...

  • Page 33: Installing A Splitter Chassis Card

    ALC1248G line card in slot 3 of the main chassis. Use the SEC1024 extension card with the VOP1248G VoIP line card. Leave the slot covers on unused splitter slots. Use the following procedure to install a splitter card in the splitter chassis. IES-5000 Series User’s Guide...

  • Page 34: Figure 13 Installing A Splitter Chassis Card

    3 Insert the card into the slot and push it in until the front panel of the card is flush with the front panel of the splitter chassis. 4 Tighten the two thumbscrews. Figure 13 Installing a Splitter Chassis Card Figure 14 Tightening Splitter Chassis Card Thumbscrews IES-5000 Series User’s Guide...

  • Page 35: Removing A Splitter Chassis Card

    3 Grasp the handles on the front panel of the card and start to pull the card out. 4 After you have the card partially out of the chassis, place one hand under the card to support it. 5 Slide the card out of the slot. Figure 15 Loosening Splitter Chassis Card Thumbscrews IES-5000 Series User’s Guide...

  • Page 36: Making Card Connections

    Telco-50 connector. Make sure that you use the appropriate length Telco-50 cables with the line cards; using cables of the wrong length blocks access to other cards. See the specifications appendix for the lengths of ZyXEL’s optional Telco-50 cables.

  • Page 37: Figure 17 Ies-5000 Front Panel Telco-50 Connections (With 6 Line Cards)

    Chapter 2 Hardware Installation and Connections Figure 17 IES-5000 Front Panel Telco-50 Connections (with 6 Line Cards) IES-5000 Series User’s Guide...

  • Page 38: 72-Port Line Card Connections

    Figure 18 IES-5005 Front Panel Telco-50 Connections (with 4 Line Cards) 2.4.2 72-port Line Card Connections When using 72-port line cards (such as the ALC1272G) use an IES-5000ST splitter card chassis in conjunction with an IES-5005ST splitter card chassis, as shown in the following figure. IES-5000 Series User’s Guide...

  • Page 39: Figure 19 Ies-5000 Front Panel Telco-50 Connections (With 72-Port Line Cards)

    Chapter 2 Hardware Installation and Connections Figure 19 IES-5000 Front Panel Telco-50 Connections (with 72-port Line Cards) The 72-port line cards use long, medium and short Telco-50 cables (see Appendix A on page for the exact lengths of each cable).

  • Page 40: Table 1 72-Port Line Card Connections

    IES’s front panel. In the numbers in this table, the first number refers to the line card’s slot in the IES-5000 (1 to 8) and the numbers in parentheses refer to the Telco-50 port connector on the line card (ports 1~24, 25~48 and 49~72).

  • Page 41: Voip Line Card Telco-50 Connections

    2.4.5 Splitter Chassis Rear Panel Connections (VoIP) When using the VoIP line card in conjunction with an ADSL or VDSL card and its associated splitter card(s), connect the VoIP line card’s extension card(s) and the DSL splitter card(s) as follows. IES-5000 Series User’s Guide...

  • Page 42: Mdf Connections

    USER pins connect to the subscribers’ telephone wiring via a Main Distribution Frame (MDF). 2.5 MDF Connections This section shows you how to connect the IES-5000 splitter chassis to a Main Distribution Frame. 2.5.1 MDF Connections Overview Observe the following before you start: •...

  • Page 43: Telco-50 Cables

    Figure 23 Telco-50 Cable with RJ-11 Connectors 2.5.4 MDF Connections The following section gives an overview of possible installation scenarios for the IES-5000 using the line cards and splitter cards. Data and voice signals can coexist on the same telephone wiring.

  • Page 44: Figure 24 Installation Overview Example

    You want to install the IES-5000 in an environment where there are no previously installed MDFs. There is no phone service and you want to install the IES-5000 for data-access only. No connection from the Telco-50 CO connector is necessary. G.SHDSL connections carry data only, thus they are best suited to this installation scenario.

  • Page 45: Figure 25 Installation Scenario A

    This installation scenario requires three MDFs. Please refer to the following figure for the connection schema. • MDF 1 is the original MDF used for telephone connections only. • MDF 2 is used for telephone connections only. IES-5000 Series User’s Guide...

  • Page 46: Figure 27 Installation Scenario B

    6 Connect the upper ports of MDF 2 to the lower ports of MDF 1 using telephone wires. 7 Connect the upper ports of MDF 1 to the telephone company. 8 Telephone subscribers only (non-DSL subscribers) retain connections to the lower ports of MDF 1. IES-5000 Series User’s Guide...

  • Page 47: Figure 28 Two Separate Mdfs For End-User And Co Connections

    • MDFs 1 and 2 are the two original MDFs. • MDFs 3 and 4 are two additional MDFs you need. User A still has telephone service only. User B now has telephone and DSL service (see the following figure) IES-5000 Series User’s Guide...

  • Page 48: Voip Connection Scenarios

    7 Connect the top ports of MDF 4 to the bottom ports of MDF 1 using telephone wires. 8 Connect the top ports of MDF 1 to the telephone company. 2.5.5 VoIP Connection Scenarios These scenarios describe how to use the VOP1248G VoIP line card to provide voice service to your subscribers. IES-5000 Series User’s Guide...

  • Page 49: Figure 30 Voip Connection Scenario A

    DSL). See Section 2.4.3 on page Section 2.4.5 on page 41 for more information on using the VOP1248G in conjunction with DSL line cards. This installation scenario does not apply to G.SHDSL connections. IES-5000 Series User’s Guide...

  • Page 50: Power Connections

    2.6 Power Connections This section shows you how to connect the IES-5000 to a power source. Use the following procedures to connect the IES-5000 to a power source after you have installed the chassis in a rack. IES-5000 Series User’s Guide...

  • Page 51: Power Modules

    Observe the following before you start: • Keep the IES-5000 power switches in the OFF position until you come to procedure for turning on the power. • Keep the power supply switch in the OFF position until you come to procedure for turning on the power.

  • Page 52: Figure 32 Original Power Module (Ies-5000M)

    2.6.1.1.1 IES-5000M Power Module Types The following figure shows the original type IES-5000M power module. Figure 32 Original Power Module (IES-5000M) The following figure shows the newer type IES-5000M power module. Figure 33 Newer Power Module (IES-5000M) IES-5000 Series User’s Guide...

  • Page 53: Figure 34 Original Power Module (Ies-5005M)

    2.6.1.1.2 IES-5005M Power Module Types The following figure shows the original type IES-5005M power module. Figure 34 Original Power Module (IES-5005M) The following figure shows the newer type IES-5005M power module. Figure 35 Newer Power Module (IES-5005M) IES-5000 Series User’s Guide...

  • Page 54: Procedure To Connect The Power: Ies-5000M

    6 Connect the other end of the power wire to the ground terminal on the power supply. 7 Push the power module back in and tighten the screws. 8 Repeat the previous steps for the second power supply module. IES-5000 Series User’s Guide...

  • Page 55: Figure 36 Removing A Power Module (Ies-5000M)

    Chapter 2 Hardware Installation and Connections Figure 36 Removing a Power Module (IES-5000M) Figure 37 Inserting Power Wires (IES-5000M) IES-5000 Series User’s Guide...

  • Page 56: Figure 38 Tightening Power Module Screws (Ies-5000M)

    Figure 38 Tightening Power Module Screws (IES-5000M) Figure 39 Power Connected (IES-5000M) 2.6.2.1 Procedure to Turn on the IES-5000M Power 1 Turn on the power supply. 2 Move the power switches on both power modules to the ON position. IES-5000 Series User’s Guide...

  • Page 57: Procedure To Connect The Power: Ies-5005M

    5 Connect the other end of the power wire to the ground terminal on the power supply. 6 Push the power block back in. 7 Repeat the previous steps for the second power supply module. Figure 40 Removing the Power Block (IES-5005M) IES-5000 Series User’s Guide...

  • Page 58: Figure 41 Inserting Power Wires (Ies-5005M)

    Chapter 2 Hardware Installation and Connections Figure 41 Inserting Power Wires (IES-5005M) Figure 42 Tightening Power Module Screws (IES-5005M) Figure 43 Replacing Power Block (IES-5005M) IES-5000 Series User’s Guide...

  • Page 59: Figure 44 Power Connected (Ies-5005M)

    Chapter 2 Hardware Installation and Connections Figure 44 Power Connected (IES-5005M) 2.6.3.1 Procedure to Turn on the IES-5005M Power 1 Turn on the power supply. 2 Move the power switches on both power modules to the ON position. IES-5000 Series User’s Guide...
  • Page 60 Chapter 2 Hardware Installation and Connections IES-5000 Series User’s Guide...

  • Page 61: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Maintenance (63) Hardware Troubleshooting (67)

  • Page 63: Maintenance

    This chapter describes how to troubleshoot and maintain the system. 3.1 Fan Maintenance This section describes how to change a fan fuse or a fan module on the IES-5000. 3.1.1 Procedure to Remove and Install the Fan Module The main chassis has a hot-swappable fan module. The fan module is at the left on the front panel.

  • Page 64: Power Maintenance

    2 Turn off the power supply. 3 Disconnect the power wires from the power supply’s power terminals. 4 Disconnect the power wires from the IES-5000 power module terminals. 3.2.2 Procedure to Change a Power Module The power modules are at the upper-right corner of the front panel of the chassis. Use the following procedure to change a power module.

  • Page 65: Procedure To Reconnect The Power

    1 Reconnect the power wires to the IES-5000’s power module terminals. 2 Reconnect the power wires to the power supply’s power terminals. 3 Turn the power supply back on. 4 Turn the IES-5000 power module switch back to the ON position. IES-5000 Series User’s Guide...
  • Page 66 Chapter 3 Maintenance IES-5000 Series User’s Guide...

  • Page 67: Hardware Troubleshooting

    See step 2 if the unit is overheated, step 3 if the problem is with the fans and step 4 if the voltages are out of the allowed ranges. Ensure that the IES-5000 is installed in a well-ventilated area and that normal operation of the fans is not inhibited. Keep the bottom, top and all sides clear of obstructions and away from the exhaust of other equipment.

  • Page 68: No Voice On An Adsl Connection

    “B” as shown in the chapter on MDF connections. The logic for other scenarios should be similar. Use steps A-D if there is no voice but you can transmit data. Use all of the steps if there is no voice and you cannot transmit data. IES-5000 Series User’s Guide...

  • Page 69: Figure 47 Testing In-House Wiring

    Disconnect the Telco-50 cable from the IES-5000 splitter chassis’ Telco-50 CO connector. Connect a telephone to the appropriate pins of the Telco-50 cable’s Telco-50 connector. If there is no dial tone, then the problem is between the IES-5000 splitter chassis Telco-50 CO connector and MDF 2.
  • Page 70 If the problem remains, check the pin assignments of the USER Telco-50 connector. If the problem remains, then the IES-5000 or MDF 3 is faulty. Repeat the test in step A using MDF 3 to determine if MDF 3 has problems. Contact the telephone company if that is the case.

  • Page 71: Appendices And Index

    Appendices and Index System Specifications (73) Legal Information (77) Customer Support (81) Index (87)

  • Page 73: Appendix A System Specifications

    Card traffic and forwards it between the DSL line cards and other Ethernet switches. Hot-swappable Fan The IES-5000 is equipped with a hot-swappable fan module with a filter to Module provide easy maintenance, greater reliability and increased system operating lifetimes.
  • Page 74 Appendix A System Specifications System Specifications This section provides the specifications for the IES-5000. Main chassis IES-5000M: dimensions 440 mm (W) x 250 mm (D) x 288.9 mm (H) 6.5U IES-5005M: 440 mm (W) x 250 mm (D) x 152 mm (H)
  • Page 75 Number of fuses: 1 Type: T Amps: 2 Volts AC: 250 Dimensions: 5mm (D) x 20mm (L) IES-5005 fan module: Number of fuses: 1 Type: T Amps: 1 Volts AC: 250 Dimensions: 5mm (D) x 20mm (L) IES-5000 Series User’s Guide...
  • Page 76 Rated Voltage -48.0 VDC Operating Voltage: -36 to -72 VDC, no tolerance Maximum power consumption: 540 W Power module circuit IES-5000 power module circuit breaker breaker and fuse ratings Rated Voltage: 125V Rated amperage: 30A CSA C22.2 No5.1M and UL489 compliant...

  • Page 77: Legal Information

    Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others.

  • Page 78: Zyxel Limited Warranty

    3 Select the certification you wish to view from this page. ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During...
  • Page 79 Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
  • Page 80 Appendix B Legal Information IES-5000 Series User’s Guide...

  • Page 81: Customer Support

    • Sales E-mail: sales@zyxel.co.cr • Telephone: +506-2017878 • Fax: +506-2015098 • Web: www.zyxel.co.cr • FTP: ftp.zyxel.co.cr • Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San José, Costa Rica Czech Republic • E-mail: info@cz.zyxel.com • Telephone: +420-241-091-350 •...
  • Page 82 • E-mail: info@zyxel.fr • Telephone: +33-4-72-52-97-97 • Fax: +33-4-72-52-19-20 • Web: www.zyxel.fr • Regular Mail: ZyXEL France, 1 rue des Vergers, Bat. 1 / C, 69760 Limonest, France Germany • Support E-mail: support@zyxel.de • Sales E-mail: sales@zyxel.de • Telephone: +49-2405-6909-69 •...
  • Page 83 • Sales E-mail: sales@zyxel.in • Telephone: +91-11-30888144 to +91-11-30888153 • Fax: +91-11-30888149, +91-11-26810715 • Web: http://www.zyxel.in • Regular Mail: India - ZyXEL Technology India Pvt Ltd., II-Floor, F2/9 Okhla Phase -1, New Delhi 110020, India Japan • Support E-mail: support@zyxel.co.jp •...
  • Page 84 • Support E-mail: support@zyxel.com.sg • Sales E-mail: sales@zyxel.com.sg • Telephone: +65-6899-6678 • Fax: +65-6899-8887 • Web: http://www.zyxel.com.sg • Regular Mail: ZyXEL Singapore Pte Ltd., No. 2 International Business Park, The Strategy #03-28, Singapore 609930 Spain • Support E-mail: support@zyxel.es • Sales E-mail: sales@zyxel.es •...
  • Page 85 • Support E-mail: support@zyxel.co.th • Sales E-mail: sales@zyxel.co.th • Telephone: +662-831-5315 • Fax: +662-831-5395 • Web: http://www.zyxel.co.th • Regular Mail: ZyXEL Thailand Co., Ltd., 1/1 Moo 2, Ratchaphruk Road, Bangrak-Noi, Muang, Nonthaburi 11000, Thailand. Ukraine • Support E-mail: support@ua.zyxel.com • Sales E-mail: sales@ua.zyxel.com •...
  • Page 86 Appendix C Customer Support IES-5000 Series User’s Guide...
  • Page 87 36, 38 data signals disclaimer main chassis specifications Main Distribution Frame earthing terminals maintenance ejector levers 30, 32 exhaust power exhaust vents MDF connections MDF scenarios mounting bracket Multiple Tenant Unit fan exhaust vents IES-5000 Series User’s Guide...
  • Page 88 Telco-50 cables telephone wire gauge thumbscrews 30, 32, 34, 35 trademarks vents voice signals VOP card IES-5000 Series User’s Guide...
  • Page 89 Index IES-5000 Series User’s Guide...
  • Page 90 Index IES-5000 Series User’s Guide...

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