Western Digital ShareSpace User Manual page 100

6. Release the reset button by removing the paperclip. The device will automatically
reboot itself.
The reset operation is complete when the device has rebooted and the LAN
connection lights and HDD LEDs are on. A successful reset results in restoring
the device name, IP address, and admin user name and admin password to
factory default (WDShareSpace, DHCP client, and admin).
To reset the system using the Network Storage Manager:
For detailed instructions, see "To restore the device to factory defaults:" on page 42.
Hardware diagnostic testing
This section provides a detailed approach to identifying a hardware problem and
locating its source.
CAUTION! Before disconnecting any peripheral cables from the system, turn off the network
storage system and any external peripheral devices. Failure to do so can cause permanent damage
to the network storage system and/or the peripheral device.
1. Turn off the network storage system and all external peripheral devices.
2. Make sure the power cord is plugged into a properly grounded AC outlet.
3. Turn on the device. If the power indicator on the front panel does not light, see
"Power indicator does not light." on page 100.
Specific problems and corrective actions
The following contains specific problems that may arise during the use of your server.
Possible solutions are listed for each problem.
Power indicator does not light.
Do the following:
• Make sure the power button on the control panel is turned on.
• Make sure the power cord is connected correctly.
• Make sure that the wall outlet has power. Test it by plugging another device.
HDD activity indicator does not light.
If the drives are pre-installed, contact WD Technical Support (support.wdc.com).
Make sure that WD hard drives are installed in the network storage system.
Can I back up all data from a USB hard drive with multiple partitions to the device?
No. Only data stored on the first partition of the USB hard drive is backed up to the
network storage system.
WD SHARESPACE
USER MANUAL
TROUBLESHOOTING - 95