Limited Warranty - DSC MAXSYS PC4020 Installation Manual

Limited Warranty

Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months
from the date of purchase, the product shall be free of defects in materials and workmanship
under normal use. During the warranty period, Digital Security Controls Ltd. shall, at its option,
repair or replace any defective product upon return of the product to its factory, at no charge for
labour and materials. Any replacement and/or repaired parts are warranted for the remainder of
the original warranty or ninety (90) days, whichever is longer. The original owner must
promptly notify Digital Security Controls Ltd. in writing that there is defect in material or work-
manship, such written notice to be received in all events prior to expiration of the warranty
period.
In t e rn a t io n a l Wa r ra n ty
The warranty for international customers is the same as for any customer within Canada and the
United States, with the exception that Digital Security Controls Ltd. shall not be responsible for
any customs fees, taxes, or VAT that may be due.
War ra n t y P r o c e d u r e
To obtain service under this warranty, please return the item(s) in question to the point of pur-
chase. All authorized distributors and dealers have a warranty program. Anyone returning
goods to Digital Security Controls Ltd. must first obtain an authorization number. Digital Secu-
rity Controls Ltd. will not accept any shipment whatsoever for which prior authorization has not
been obtained.
Co nd i ti o n s t o Vo id Wa rr an t y
This warranty applies only to defects in parts and workmanship relating to normal use. It does
not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive
voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security
Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was
designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the products.
©1998 Digital Security Controls Ltd.
1645 Flint Road, Downsview, Ontario, Canada M3J 2J6
(416) 665-8460 • Fax (416) 665-7498 • 1-800-387-3630
Printed in Canada 29003127 R1
Digital Security Controls Ltd.'s liability for failure to repair the product under this warranty
after a reasonable number of attempts will be limited to a replacement of the product, as the
exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Con-
trols Ltd. be liable for any special, incidental, or consequential damages based upon breach of
warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages
include, but are not limited to, loss of profits, loss of the product or any associated equipment,
cost of capital, cost of substitute or replacement equipment, facilities or services, down time,
purchaser's time, the claims of third parties, including customers, and injury to property.
D isc la im e r o f Wa r ra n ti e s
This warranty contains the entire warranty and shall be in lieu of any and all other war-
ranties, whether expressed or implied (including all implied warranties of merchantability
or fitness for a particular purpose) And of all other obligations or liabilities on the part of
Digital Security Controls Ltd. Digital Security Controls Ltd. neither assumes nor autho-
rizes any other person purporting to act on its behalf to modify or to change this war-
ranty, nor to assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the prov-
ince of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due to, but not limited to, crim-
inal tampering or electrical disruption, it is possible for this product to fail to perform as
expected.
I n st a lle r ' s Lo c k o u t
Any products returned to DSC which have the Installer's Lockout option enabled and exhibit no
other problems will be subject to a service charge.
O u t o f War ra n t y R e pa ir s
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty products
which are returned to its factory according to the following conditions. Anyone returning goods
to Digital Security Controls Ltd. must first obtain an authorization number. Digital Security
Controls Ltd. will not accept any shipment whatsoever for which prior authorization has not
been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and
returned. A set fee which Digital Security Controls Ltd. has predetermined and which may be
revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable will be replaced
by the nearest equivalent product available at that time. The current market price of the replace-
ment product will be charged for each replacement unit.