TIPTEL 3030 User Manual
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TIPTEL 3030 User Manual

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  • Page 1 User Manual (en) IP Telephone tiptel 3030 tiptel...

  • Page 3: Table Of Contents

    3030 User Manual Table of Content Table of Content ..........................3 Safety notes ............................ 7 Getting Started ..........................8 Packing List ..........................8 Phone Installation ........................11 1. Attach the Foot stand ....................11 2. Connect the Handset and optional Headset ..............11 3.
  • Page 4 3030 User Manual WAN Port ........................33 PC Port ..........................35 Display Mode .......................... 37 Language ..........................37 Time and Date ......................... 39 Ring Tone ..........................42 Volume ............................ 44 Wallpaper ..........................46 Screen Saver ..........................47 LED Status Setting ........................50 Backlight ..........................
  • Page 5 3030 User Manual Incoming Call Show Mode ..................... 73 Auto Answer ........................... 74 Call Hold ..........................75 Call Transfer ..........................75 Call Conference ........................79 Call Forward ........................... 80 Call Return ..........................84 Call Waiting Tone ........................84 Hide Caller ID ......................... 86 Reject Anonymous ........................
  • Page 6 3030 User Manual XML Browser ........................109 Broadsoft Group ........................110 Conference ..........................111 Forward ..........................111 Transfer ..........................112 Hold............................113 Group Listening ........................113 DND ............................114 Redial ............................ 115 SMS............................115 Send SMS ........................115 Set SMS Memory Key ....................116 Record ...........................

  • Page 7: Safety Notes

    3030 User Manual Safety notes  You may not set-up and use this device in the following surroundings: o Outdoors o In damp or wet spaces (bath, shower, swimming pool, etc.) o In hazardous environments o In locations exposed to direct sunlight o At ambient temperatures below 0 °C or above 40 °C...

  • Page 8: Getting Started

    3030 User Manual  In case of malfunction remove the AC adapter from the wall outlet and disconnect any communication lines.  Before opening the device remove the AC adapter from the wall outlet and disconnect any communication lines.
  • Page 9 3030 User Manual 2. The footstand 3. Handset 4. Headset cord...
  • Page 10 3030 User Manual 5. Power adapter (optional) 6. Ethernet cable 7. Quick installation reference...

  • Page 11: Phone Installation

    3030 User Manual Phone Installation 1. Attach the Foot stand 2. Connect the Handset and optional Headset...

  • Page 12: Connect The Network And Power

    3030 User Manual 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...

  • Page 13: Status

    3030 User Manual By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. Status You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware),...

  • Page 14: Registration

    3030 User Manual Registration To register via phone interface: Press Menu SettingAdvanced setting (default password:admin)Accounts Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need (Optional) Filled the Outbound Proxy (Optional) Filled the SIP User ID, Authenticate ID Filled the password, Name (shown on LCD) and Ringtone.
  • Page 15 3030 User Manual To register via web interface: 1. Login webpage and Click AccountBasic 2. Select the desired Account 3. Select Yes for Account Active 4. Filled the Primary SIP SERVER and other account information 5. Click to save the configuration.

  • Page 16: Idle Screen

    3030 User Manual Idle Screen Name Description It shows the phone’s time & date. For Date&time setting, see 1. Date&Time Time&Date 2. Notice It shows the phone features status, More see Icon Preview This area shows the four line key labels. Line keys are also can be used as other function keys.

  • Page 17: Getting Familiar With Your Phone

    3030 User Manual Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status...
  • Page 18 3030 User Manual shows on the screen. Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle screen.
  • Page 19 3030 User Manual 16. Transfer 17. SMS 18. Hot -Desking 19. Call Return 20. Paging 21. Record 22. Shared Line The LED lights status when set as Shared line: Stay green: Idle Stay red: Busy Blinked green: Ring Back...

  • Page 20: Icon Preview

    3030 User Manual To enable or disable Forward feature during the idle page. Alphanumeric keypad To enter the phone numbers, letters and so on. To indicator the New message, and press to read. Message Headset To indicate that the phone is or not in Headset mode.
  • Page 21 3030 User Manual Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 SRTP Hold Dialed calls Received calls Missed calls...
  • Page 22 3030 User Manual Forward calls Conference Keypad locked Keypad unlocked Pick up Call Park Intercom/Paging DTMF Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference...
  • Page 23 3030 User Manual Forward Transfer Hold Line on Hold Redial Call Return Record Recording Group Listening Shared Line Other Functions...

  • Page 24: Led Instruction

    3030 User Manual LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting Power Indicator LED...

  • Page 25: Shared Line Key Led :( Line/Memory Key Set As Shared Line)

    3030 User Manual Shared Line Key LED : ( Line/Memory Key set as Shared Line) LED Status Description Stay green Idle status Stay red The line is busy Blinked green Ring Back, Private hold Blinked red The line is ringing...

  • Page 26: Info Key Instruction

    3030 User Manual Info Key Instruction Info Key plays many roles in this phone: 1. Quick get the Information page. 2. Get the full information of the item with . When the item with , it means the information is not full display or there more options for the item. Press info key, you can get the complete content or the prompt list for all options.

  • Page 27: User Interface

    3030 User Manual User Interface There are two ways to customize specific configurations on your IP phone:  The user interface on the IP phone  The user interface in a web browser on your PC The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.

  • Page 28: Memory Key Function Overview

    3030 User Manual Language Time & Date Basic Settings Time & Date Format DHCP Time Ring tone Account Network Advanced Settings Factory Reset Auto provision Directory Add, view and delete History View and delete Message Voice Mail set and View. Text Message view and set.
  • Page 29 3030 User Manual Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group Conference Forward Transfer Hold Group Listening Redial...
  • Page 30 3030 User Manual Call Return Record URL Record Paging Shared Line Public Hold Private Hold...

  • Page 31: Basic Setting Configuration

    3030 User Manual Basic Setting Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login Get the IP address: Press Menu →Status →Information. Input the IP Address in the web browser. Input the user name (default is admin), password (default is admin).

  • Page 32: Administrator Password

    3030 User Manual Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin To change to password via Phone Interface 1.

  • Page 33: Basic Network Setting

    3030 User Manual Note: When you use the web interface: user name: admin, password: admin(default) Basic Network Setting The IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
  • Page 34 3030 User Manual Press the Save soft key to accept the change or the Cancel soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port.

  • Page 35: Pc Port

    3030 User Manual Note: Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator. PC Port Two modes for PC port: bridge and router.
  • Page 36 3030 User Manual mode. 2. Enter the IP, Netmask and DHCP server 3. Click Save and restart the phone. To configure Bridge via web interface: 1. Click NetworkBasic 2. Select 3. Click and restart the phone To configure Router via web interface: 1.

  • Page 37: Display Mode

    3030 User Manual Display Mode This phone support two Display mode: Text and Icon. Icon Mode: all Items are shown same as the main with Icon. Text Mode: Only the 8 main items shown as Icon, and others all text description.
  • Page 38 3030 User Manual Press or Save soft key to save the configuration. To change the language via Web Interface Setting → Preference →Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the...

  • Page 39: Time And Date

    3030 User Manual Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting. To configure the time and Date by SNTP setting via phone interface 1.
  • Page 40 3030 User Manual To configure the Time & Date Format via phone interface 1. To press Menu → Setting → Basic setting → Time & Date Format 2. Press or press to change between 12 Hour or 24 Hour.
  • Page 41 3030 User Manual To configure the NTP Server by web interface Login Login name: admin, password: admin(default) Setting → Date &Time →NTP Server Fill the value in the blank. To change the Time Zone and Date Display Format via web interface Setting →...

  • Page 42: Ring Tone

    3030 User Manual Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Ring Tone You can adjust the type and volume of the ring tone.
  • Page 43 3030 User Manual To adjust the Ring Tone Type via Web Interface 1. Setting → Preference → Ring Tone 2. Select the wanted one 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone Interface 1. Press Directory 2.

  • Page 44: Volume

    3030 User Manual To configure Distinctive Ring Tone via Web Interface 1. Directory → Directory → Contact 2. Choose the Ring Tone you want to use. → 3. Click to save the configuration. Click Ring tone for more information.
  • Page 45 3030 User Manual To adjust the Ring tone volume via phone interface: 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing. To adjust the handset volume via phone interface: To press during a call in handset mode.

  • Page 46: Wallpaper

    3030 User Manual Wallpaper To change the preferred one picture for you by the following steps: To change the wallpaper via phone interface: 1. To press Menu → Display → wallpaper 2. Press or press Switch soft key to display the different pictures.

  • Page 47: Screen Saver

    3030 User Manual 3. Click to save the setting. Note: System wallpaper (Wallpaper1-Wallpaper6) cannot be deleted. Screen Saver There are three types of screen saver: Time & Logo, Photo Switch and Photo. Time & Logo: when the screensaver works, it will show Time and logo in turns.
  • Page 48 3030 User Manual To disable screen saver via Phone interface 1. To press Menu → Display → Screensaver... 2. Press or press Switch soft key to Choose the Time-out as off. 3. Press or Save soft key to save the selected configuration.
  • Page 49 3030 User Manual To delete upload screen saver phone via Web interface: 1. Setting → Preference 2. Select the photo that to delete. 3. Click Delete to delete the photo. Note: System Screen Photo(ScreenSaver1-ScreenSaver3) cannot be deleted. To custom text logo via web interface: Click SettingPreference.

  • Page 50: Led Status Setting

    3030 User Manual To wake up screen saver via Web interface: 1. Setting → Preference 2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial Note: 1. The upload Photo size should be less than 2M bytes, name length should be less than 48, and the File name should be letters, numbers or underline '_' and photo number should be less than 9.

  • Page 51: Contact Management

    3030 User Manual Contact Management This section provides the operating instructions for managing contacts. The topics include:  Local Directory  Blacklist  Remote Phonebook  Call History  LDAP  BroadSoft Phonebook  CallLog Local Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No.
  • Page 52 3030 User Manual To add contacts from history via phone interface: 1. Press History soft key or press Menu → History → Local history 2. Press to select the targeted one. (Press switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
  • Page 53 3030 User Manual B: To add contacts into blacklist To add blacklist manually via phone interface: 1. Press Menu → Directory → Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully.
  • Page 54 3030 User Manual 4. Edit the necessary information as Name, Phone number… 5. Press save soft key or to add successfully. Upload Contacts photo via web interface: Click Directory and select the desired contact. Click Choose file to select the photo for the contact Click to upload the photo.
  • Page 55 3030 User Manual Note: The format of the photo supported is jpg or bmp, and the size should be less than 128 *128 To import or export the contact list You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web interface.

  • Page 56: Remote Phonebook

    3030 User Manual Note: If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts. Remote Phonebook To set Remote PhoneBook via web interface: 1. Login the webpage and click DirectoryRemote Phone Book 2.

  • Page 57: Call History

    3030 User Manual Note: Every remote contact only support 1000 contacts. Call History This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items.
  • Page 58 3030 User Manual To delete an entry from the call history list via phone interface: 1. Press the History soft key. 2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
  • Page 59 3030 User Manual To Dial a call from Call History via web interface: Click DirectoryCall History Select the desired history item, and click Tel Number. Then the call is dialed on phone. To Dial a call from Call History via phone interface: 1.

  • Page 60: Ldap Phonebook

    3030 User Manual LDAP Phonebook When use the LDAP feature, you can get the LDAP Phonebook directly. To configure LDAP via web interface: 1. Login webpage and click DirectoryLDAP 2. Filled the LDAP Name Filter: This parameter specifies the name attributes for LDAP searching. The “%” symbol in the filter stands for the entering string used as the prefix of the filter condition.
  • Page 61 3030 User Manual To Configure LDAP Key To configure LDAP Key via web interface: 1. Click Function KeyMemory Key choose Memory Key 1(for example) 2. Select LDAP in the Type field. 3. Click Saveset to save the configuration.

  • Page 62: Broadsoft Phonebook

    3030 User Manual To Configure LDAP Key via phone interface: 1. Press MenuFeatureFunction KeysMemory Keys as Function KeysMemory Key 1 2. Select LDAP in the Type field 3. Press save or OK key to save the configuration. When press the LDAP Key the LCD will display as following: Broadsoft Phonebook You can access the BroadSoft directory through your phone.

  • Page 63: Call Log

    3030 User Manual Call log You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list.

  • Page 64: Other Features Settings

    3030 User Manual Other features settings Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits: 1,2,3,4,5,6,7,8,9,0,*,#...

  • Page 65: Emergency Call

    3030 User Manual To configure dial plan via web interface: Click Account—Advanced—Dial Plan. Filled the value in dial plan field. Click SaveSet to save the configuration. Note: Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan.

  • Page 66: Led Status Setting

    3030 User Manual services in an emergency situation. To configure emergency call via web interface: Click SettingFeaturesPhone Lock Enter the emergency services number(e.g.110,119,120) in the Emergency field, Click SaveSet to save the configuration. LED Status Setting The LED Status setting mainly defines the power indicator LED.

  • Page 67: Action Url

    3030 User Manual Action URL To configure action url via web interface: 1. Click SettingAction URL 2. Filled the needed value in the necessary blank. 3. Click to save the setting.

  • Page 68: Softkey Layout

    3030 User Manual Softkey Layout This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking. To configure Soft key via web interface: 1. Click SettingSoftkey Layout 2.

  • Page 69: Programmable Key

    3030 User Manual Note: When there more than 5 items in the Enable field, the last softkey will display More, and last two item will show in the next page softkey, you can check by press more. Programmable Key For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.

  • Page 70: Ext Key

    3030 User Manual Ext Key It only works when there is expansion module connected with the phone. Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone. To place a call by Handset Pick up the handset, or press a line key and dial the necessary number.
  • Page 71 3030 User Manual Placing a call by hands-free speakerphone 1. Press the , or press the Line key, then you can hear the dial tone. 2. Press the number. 3. Press press the Send soft key, then the call is sending.

  • Page 72: End A Call

    3030 User Manual 4. Press the Send soft key, or , then make the second call. End a Call Here shows to end a call during three modes: To end a call by Handset Press the Cancel soft key or hang up the handset, or press...

  • Page 73: Incoming Call Show Mode

    3030 User Manual To receive a call by headset Press and now the conversation is built. To receive a call by hands-free speaker 1. Option 1: Press directly. 2. Option 2: Press Answer soft key. 3. Option 3: Press the Line key (flashes red).

  • Page 74: Auto Answer

    3030 User Manual Auto Answer Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Web interface 1. To Click Account → Advanced 2. To choose Yes for the Auto Answer. 3. To click Saveset to save the configuration.

  • Page 75: Call Hold

    3030 User Manual Call Hold When use hold feature, the Hold icon will show on the display. To make a call on hold during three modes: To hold a call under handset mode: 1. Press Hold soft key or to hold the current call.
  • Page 76 3030 User Manual NOTE: The “Enable Call Feature” must be configured to “Yes” to enable this feature (AccountAdvanced). Attended Transfer When you use this feature, you can 1. Press or transfer soft key during the conversation, the call is on hold now.
  • Page 77 3030 User Manual Hold transfer on hook: 1. Setting  Features  Transfer Setting: Hold Transfer On Hook: ON. 2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.
  • Page 78 3030 User Manual NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function.

  • Page 79: Call Conference

    3030 User Manual Call Conference This IP Phone supports up to 5-way conference. 5-way conference 1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference 2. A press line 2 key, the call is placed on hold.

  • Page 80: Call Forward

    3030 User Manual Note: 1. If C does not answer the call, A can back to continue the conversation with B; 2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or A&B conversation continues.
  • Page 81 3030 User Manual To configure busy forward With this feature, the incoming calls are immediately forwarded if the phone is busy. 1. Press Menu →Features → Call forward →Busy forward. 2. Press or press to select the enable choice.
  • Page 82 3030 User Manual When the Forward feature is enabled, the Icon will display on Top of the LCD. To configure Forward via Web Interface 1. Setting → Features 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Number 4.
  • Page 83 3030 User Manual Press or press to select the disable choice Press or Save soft key to save the configuration. To cancel the forward feature via Web Interface 1. Setting → Features 2. Click Off for the Always/Busy/No Answer 3.

  • Page 84: Call Return

    3030 User Manual Call Return This feature allows you to dial the last phone call you received. To configure the Call Return via phone interface 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example) 2.
  • Page 85 3030 User Manual To Change the Call Waiting Tone time via Web interface 1. Click Setting → Tone 2. Change the Tone Time as you want (for example 3s)

  • Page 86: Hide Caller Id

    3030 User Manual Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call 1. Press Menu →Features →Anonymous Call 2. Press...

  • Page 87: Call Mute

    3030 User Manual To configure rejecting anonymous call 1. Press Menu →Features →Anonymous Call 2. Press or press key to change the Line ID 3. Press or press key to select the enable choice in Rejection filed. 4. Press...

  • Page 88: Dnd

    3030 User Manual To mute the call during a call (including a conference call) 1. Press the mute key , then the mute key glows green, and the LCD display 2. To disable the mute function, press again. When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the mute icon shown on the Top of the LCD on idle page.

  • Page 89: No Key Entry Timeout

    3030 User Manual To cancel # Key as Send via phone interface: 1. Press Menu →Features → Key as Send 2. Press or press key to select the disable choice. 3. Press or Save soft key to save the configuration...

  • Page 90: Keypad Lock

    3030 User Manual Keypad Lock To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lock type:All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration.

  • Page 91: Hot Line

    3030 User Manual 4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent. 5. To click to save the configuration. To Disable Keypad Lock via Webpage 1. Click Webpage Setting →Features 2. To choose Disable for the Phone Lock.
  • Page 92 3030 User Manual To configure Hotline auto dial via Web Interface 1. Setting → Features. 2. Fill the number in the Hotline Number and Hotline Time-out. 3. Click to save the configuration. Delete the hotline number and save the configuration, and then now the Hotline auto dial is...

  • Page 93: Function Key Features Settings

    3030 User Manual Function Key Features Settings Line It works same as Line keys. To configure Line Feature via Web Interface 1. Click Function keys → Line or Memory Key. 2. Select the wanted Key and set as Line.

  • Page 94: Speed Dial

    3030 User Manual Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys →...

  • Page 95: Blf

    3030 User Manual You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free. 1. When the monitored line is idle, the light is steady green. 2. When the monitored line is ringing, the light is blinking red, press the BLF key to pick the phone up directly.
  • Page 96 3030 User Manual 7. Press or Save soft key to save the configuration To configure a BLF key by web Click Function keys → Line or Memory key. Select the desired Line or Memory key and select BLF in the Type.

  • Page 97: Blf List

    3030 User Manual BLF List To configure BLF List via web interface: 1. Login and click Account 2. Click Advanced and then fill the Eventlist BLF URL. 3. To configure BLF List Keys 3.1 ClickFunction KeysMemory Key 3.2 Select the BLF List in the Type Field.

  • Page 98: Voice Message

    3030 User Manual 3.4 Click to save the configuration. Voice Message This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone.

  • Page 99: Direct Pickup

    3030 User Manual To configure a Voice mail key by phone interface: Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example). Select the targeted Line or Memory key. Press or press key to select the Voice mail in the type field.

  • Page 100: Group Pickup

    3030 User Manual To configure Direct Pickup feature via Web Interface 1. Click Function keys → Line or Memory key. 2. Select the wanted Line or Memory key and set as Direct Pickup. 3. Enter the pickup code and followed the desired phone number in the Value field.

  • Page 101: Call Park

    3030 User Manual To configure the Group Pick up via Web interface 1. Click Function keys → Line or Memory key. 2. Select the desired Line or Memory key and select Group Pickup in the Type. 3. Enter the pickup code and followed the desired Group number in the Value field.

  • Page 102: Intercom

    3030 User Manual To configure the Call Park via Web interface 1. Click Function key → Line or Memory key. 2. Select the desired Line or Memory key and select call park in the Type. 3. Enter the call park code in the value field.
  • Page 103 3030 User Manual To configure Intercom feature via Web Interface 1. Click Function keys → Line or Memory key. 2. Select the wanted Line or Memory key. 3. Enter intercom codes followed by desired number in the Value field.

  • Page 104: Dtmf

    3030 User Manual Note： This feature is not available on all servers. For more information, contact your system administrator. DTMF When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.

  • Page 105: Prefix

    3030 User Manual 4. Click the to save the configuration. Prefix If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.

  • Page 106: Local Group

    3030 User Manual 4. Click the to save the configuration. Then when you press this key, the set value is input directly. Local Group When use the Local Group feature, press the key and enter the local Contacts interface quickly.

  • Page 107: Xml Group

    3030 User Manual 3. Click the to save the configuration. Then you can press the local group key to access the pre-defined contact group in the local directory quickly. XML Group When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.

  • Page 108: Ldap

    3030 User Manual 3. Click the to save the configuration. LDAP When use the LDAP feature, you can get the LDAP Phonebook directly. To configure the LDAP via Phone Interface 1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example) 2.

  • Page 109: Xml Browser

    3030 User Manual XML Browser You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.

  • Page 110: Broadsoft Group

    3030 User Manual 4. Click the button to save the configuration. Broadsoft Group When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly. To configure the Broadsoft group via Phone Interface 1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example) 2.

  • Page 111: Conference

    3030 User Manual Conference The IP Phone supports up to 5-way conference. You are allowed to configure the programmable key to be used as a conference key. This key works same as To configure the Conference via Phone Interface 1.

  • Page 112: Transfer

    3030 User Manual 4. Enter the Number that to forward. 5. Press or Save soft key to save the configuration To configure Forward via Web Interface Click Function keys →Memory Key. Select the desired Key and select Forward in the Type.

  • Page 113: Hold

    3030 User Manual Hold The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation. To configure the Hold via Phone Interface Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example) Select the wanted Memory key.

  • Page 114: Dnd

    3030 User Manual To configure Group listening via Web Interface 1. Click Function keys →Memory Key. 2. Select the desired Key and select Group listening in the Type. 3. Click the to save the configuration. If the key is configured as DND key, you are allowed to active the DND function immediately when you press it and the phone is to reject all incoming calls automatically.

  • Page 115: Redial

    3030 User Manual Redial If the key is configured as Redial key, you can redial the last placed call from the IP Phone. To configure Redial via Web Interface 1. Click Function keys →Line key/Memory key 2. Select the desired Key and select redial in the Type.

  • Page 116: Set Sms Memory Key

    3030 User Manual To send SMS via phone interface: 1. Click MenuMessageText MessageSet SMS 2. Enter the contents in the white field. 3. Press the save button 4. Select the account (from which account the SMS sent) 5. Enter the target number (to which account the number sent) 6.

  • Page 117: Record

    3030 User Manual Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys →...

  • Page 118: Url Record

    3030 User Manual URL Record The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. To configure the URL record via phone interface 1. Press Menu →Features →Function Keys→ Memory keys as Function Keys → Memory key1(for example) 2.

  • Page 119: Shared Line

    3030 User Manual To configure the Paging via Web interface 1. Click Function keys → Memory key. 2. Select the desired Memory key and select Paging in the Type. 3. Enter the paging code followed the number. 4. Click the button to save the configuration.

  • Page 120: Public Hold

    3030 User Manual 6. Click the button to save the configuration and then restart. Note： This feature is not available on all servers. For more information, contact your system administrator. Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.

  • Page 121: Private Hold

    3030 User Manual Private Hold The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.

  • Page 122: Share Line

    3030 User Manual Share line Shared line is configured by assigning the same extension number to multiple lines. You can use the shared line feature to share an extension number which is used on two or more IP phones at the same time.

  • Page 123: Hot Desking (Pending)

    3030 User Manual To configure the share line feature via web interface: Click Function keys →Memory Key. Select the desired Key and select share line in the Type. Enter the number in the value field. Select the desired account from the pull-down list of Account field.

  • Page 124: Acd (Pending)

    3030 User Manual To configure the hot desking via web interface: Click Function keys →Memory Key. Select the desired Key and select hot desking in the Type. Enter the number in the value field. Select the desired account from the pull-down list of Account field.

  • Page 125: Zero Touch (Pending)

    3030 User Manual To configure the ACD via web interface: Click Function keys →Memory Key. Select the desired Key and select ACD in the Type. Enter the label in the label field. Select the desired account from the pull-down list of Account field.

  • Page 126: Factory Reset

    3030 User Manual Note： This feature is not available on all servers. For more information, contact your system administrator. Factory Reset To set Factory Reset by phone interface 1. Press Menu → Setting → Advanced Setting( default password: admin)→ Factory Reset 2.

  • Page 127: Configuration File

    3030 User Manual Configuration File To download configuration file: 1. Click Management  Configuration Download Device Configuration 2. Then you can get a file: cfg.bin or cfg.xml To Restore a configuration file: 1. Click Management  Configuration  Restore configuration 2.
  • Page 128 3030 User Manual...

  • Page 129: Appendix

    Your specialist retailer will be glad to provide more information. Guarantee Tiptel provides a voluntary guarantee on the device, the conditions of which are published on http://www.tiptel.com. The guarantee conditions applicable at the time of purchase apply. The original sales slip (receipt, bill) with serial number and/or IMEI number is used as proof of purchase.
  • Page 132 2351 Wiener Neudorf 40880 Ratingen Österreich Deutschland Tel.: 02236 677 464-0 Tel.: 0900 100–84 78 35* Fax: 02236 677 464-22 Vanity Tel.: 0900 100–TIPTEL* E-Mail: office@tiptel.at Internet: www.tiptel.de Internet: www.tiptel.at E-Mail: info@tiptel.com International: www.tiptel.com *(1,49 Euro/Min. aus dem Festnetz der Deutschen Telekom, abweichende Mobilfunkpreise möglich)

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