TIPTEL 3020 Quick Reference Manual

Hardware Overview
Headset
Speaker
Message
Alphanumeric
Keypad
Transfer Information
LEDs
1. Power Indicator: Steady green when power on, blinking green when the call is ringing.
2. Line Keys
Steady green: during the conversation, or plan to dial a call.
Blinking red: the call is ringing.
Off: idle interface
Place a call
Three ways to make a call:
1) Handset: Pick up the handset; enter the number, and then press the send soft key or
press .
2) Speaker : Press or the line keys; enter the number, and then press the send soft key
or press .
3) Headset : Press
; enter the number, and then press the send soft key or press
Note: You can also use Contacts or call log to dial the number you want, press place the
call by the three ways mentioned. More, you can also alternate the mode during the call.
End a call
To end a call in three different modes:
1) Handset: hang up the handset or press the cancel soft key.
2) Speaker: press
, or press the cancel soft key
3) Headset: press the cancel soft key.
Power Indicator
Line Keys
Soft Keys
Navigation
Mute
Conference
DSS Keys
Speaker
Hold Volume Keys Redial / Send
Answer a call
1) Handset: pick up the handset;
2) Speaker: press ;
3) Headset: press
.
Note: You can also reject the call by press the Reject soft key.
Redial
Press to redial the last call that dialed.
Hold
Press or press the hold soft key during a call to hold the call,
Press or resume soft key to resume the call.
Call Transfer
Blind Transfer
a. Press or transfer soft key during the conversation, the call is on hold now.
b. Enter the number that transfers to.
c. Press or the transfer soft key, and now the blind transfer completed.
Attended Transfer (at least one line key set as Auto)
a. Press or transfer soft key during the conversation, the call is on hold now.
b. Enter the number that transfer to, and press the send soft key or
c. Start the second conversation, press
Semi-Attended Transfer (at least one line key set as Auto)
a. Press or transfer soft key during the conversation, the call is on hold now.
b. Enter the number transfer to, and then press
c. Press or the Tran soft key, and now the Semi-attended transfer completed.
Call Conference
Assuming that A and B are in conversation. A wants to bring C (or D & E) in a conference:
1) A press line 2, the call is placed on hold.
2) A enter the number of C and then press send soft key or
3) A press or the conference soft key, then A, B and C are now in a conference.
.
4) If add D&E, press Line 3, the current conference is on hold, dial D and press
are in conference. Press line 4, and dial E, press
Note: 1) If C does not answer the call, A can back to continue the conversation with B; 2)
Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or
A&B conversation continues.
Call Mute
Press to mute the microphone during the call
Press again to un-mute the conversation.
.
or transfer soft key, then, transfer completed.
, then you can hear the ring tone.
. C answers the call.
, the four
, then A,B,C,D,E are in conference.