Gliderol Glidermatic GRD+ Installation Instructions And Owner's Manual page 18

Heavy duty automatic roller door operator
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The Glidermatic brand and its complete product range is wholly owned and operated by Gliderol Garage Doors.
Manufacturers Product Warranties Statement
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
In addition, we offer our Gliderol Warranty as set out below. The benefits given to you by our Gliderol Warranty are in addition to other rights and remedies
you may have under the Australian Consumer Law. Our Gliderol Warranty does not exclude, restrict or modify any such statutory rights or remedies which
cannot be excluded.
For products sold and installed by Gliderol, the Gliderol Warranty extends to cover defects of manufacture and costs of delivery and/or re-installation of any
product repaired or replaced under the terms of the Gliderol Warranty. In all other circumstances, where the products are supplied by a third party, the
Gliderol Warranty covers defects of manufacture only and does not include costs of reinstallation or delivery.
This is not intended to exclude, restrict or modify any right or remedy to which you may otherwise be entitled in respect of delivery or re-installation under
the Australian Consumer Law.
Schedule of Warranty Period for Individual Components
Our Gliderol Warranty applies for the periods (the Applicable Warranty Period) stated as follows:
Gliderol Residential A, AA & B Series Roller Door
Domestic/Residential use – 7 years corrosion free (not within 800metre of a high salt concentration) on door curtain, excludes paint surface rubbing or fading.
3 month warranty on spring tension.
1 year on all components, labour & workmanship, if fitted by an authorised Gliderol Distributor or Gliderol Technician.
Industrial/Commercial use – 1 year on all components, labour & workmanship, if fitted by an authorised Gliderol Distributor or Gliderol Technician.
3 month warranty on spring tension.
1 year on parts only, if fitted by parties other than an authorised Gliderol Distributor or Gliderol Technician.
1 year only if a Non Glidermatic operator is fitted to the door.
Gliderol strongly recommends that the Gliderol residential A, AA &B Series Roller Door be serviced by an authorised Gliderol Distributor or Gliderol Technician
every 24 months to ensure longevity of the products life.
Gliderol Glidermatic GRD+ Heavy Duty & Dual Roller Door Operator
Domestic / Residential use – 5 year parts only warranty on drive unit & motor, 1 year on electronics, limit switches, labour & workmanship. (Excludes
batteries, fuses & lights globes, which have no warranty).
Industrial/Commercial use – not suitable for these applications therefore our Gliderol Warranty will not apply.
1 year on parts only, if fitted by parties other than an authorised Gliderol Distributor or Gliderol Technician.
Gliderol strongly recommends that the Gliderol Glidermatic Heavy Duty & Dual Roller Door Operator be serviced by an authorised Gliderol Distributor or
Gliderol Technician every 18-24 months to ensure longevity of the products life.
Gliderol Glidermatic GRD Industrial Door Operator
Industrial / Commercial use – 1 year on all components, labour & workmanship, if fitted by an authorised Gliderol Distributor or Gliderol Technician. (Excludes
batteries, fuses & lights globes, which have no warranty).
1 year on parts only, if fitted by parties other than an authorised Gliderol Distributor or Gliderol Technician.
Gliderol strongly recommends that the Gliderol Industrial GRD Door Operator be serviced by an authorised Gliderol Distributor or Gliderol Technician every 12
months to ensure longevity of the products life.
Gliderol Rollamatic Door Operator
Domestic / Residential use – 5 year parts only warranty on drive unit & motor, 1 year on electronics, limit switches, labour & workmanship. (Excludes
batteries, fuses & lights globes, which have no warranty).
1 year on parts only, if fitted by parties other than an authorised Gliderol Distributor or Gliderol Technician.
Gliderol strongly recommends that the Gliderol Rollamatic Door Operator be serviced by an authorised Gliderol Distributor or Gliderol Technician every 18-24
months to ensure longevity of the products life.
Product Warranty Conditions
Warranty Conditions
1. Subject to the following specific limitations and exceptions, and in addition to all rights and remedies to which you may be entitled under the Australian
Consumer Law, Gliderol warrants all new doors, motors and electronic components of Gliderol's manufacture, sold and installed by Gliderol, to be free from
defect in workmanship under normal use and service for the Applicable Warranty Period prescribed above.
2. During the Applicable Warranty Period, Gliderol will make good any defect as described in clause 1 above by repairing or replacing the affected product or
part (at its option) PROVIDED THAT notice of any claimed defect in materials or workmanship in or resulting from installation of any door shall have been
given to Gliderol within the period from date of installation as prescribed above.
3. For products sold through or installed by an authorised Gliderol Distributor or other party (other than an accredited Installer Contractor nominated by
Gliderol), our Gliderol Warranty covers only defects of manufacture and does not include:-
• Any defects caused by or related to the installation of that product, nor
• The cost of delivering or re-installing a product that is repaired or replaced.
This limitation does not exclude, restrict or modify any right or remedy to which you may otherwise be entitled in respect of delivery or re-installation under
the Australian Consumer Law or other applicable laws, which may not be excluded.
4. Our Gliderol Warranty does not apply to any defect, loss or damage arising or caused directly or indirectly by or as a result of:-
(i) Any masonry rendered or other surfaces cracking or collapsing during installation of the door
(ii) Any defect or deterioration of timber including drying out after installation
(iii) Any weakening or collapse of the structure to which the doors are affixed occurring any time after installation
(iv) Any damage to or deterioration in the condition of the doors occurring in transit by customer nominated or appointed carrier or occurring after delivery
and prior to installation
(v) Any defect (including defects in component parts or accessories) rising from or attributable to the failure to carry out normal preventive maintenance or
adjustment
(vi) To any additional defect damage or deterioration arising from or attributable to the operation of the door after it is known to be defective
(vii) Any door being installed within 800 metres of the sea or other body of water of equivalent or greater salt concentration or in an area subject to industrial
fall out
(viii) Any fault or surge in customer's electricity supply
(ix) The door striking an immovable object during travel
Glidermatic GRD+ Installation Instructions & owner's manual
Page 18

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