Trouble Shooting - Advantech POC-W242 User Manual

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Trouble Shooting

If the system runs abnormal, such as:
1. Fail to power on
2. Fail to power off
3. Power LED ON but no DC power output
4. AC power in and all switches ON, but system doesn't power on
Contact your distributor, sales representative, or Advantech's customer service cen-
ter for technical support if you need additional assistance. Please have the following
information ready before you call:
 Product name and serial number
 Description of your peripheral attachments
 Description of your software (operating system, version, application software,
etc.)
 A complete description of the problem
 The exact wording of any error messages
 Symptom photo or video if available.
Guidance and manufacturer's declaration – electromagnetic emissions
The model POC-W242 is intended for use in the electromagnetic environment specified
below. The customer or the user of the model POC-W242 should assure that it is used in
such an environment.
Emissions test
RF emissions
CISPR 11
RF emissions
CISPR 11
Harmonic emissions
IEC 61000-3-2
Voltage fluctuations/
flicker emissions
IEC 61000-3-3
POC-W211C User Manual
Electromagnetic environment –
Compliance
guidance
The model POC-W242 uses RF
energy only for its internal func-
tion. Therefore, its RF emissions
Group 1
are very low and are not likely to
cause any interference in nearby
electronic equipment.
Class B
The model POC-W242 is suitable
for use in all establishments,
including domestic establishments
Class A
and those directly connected to
the public low-voltage power sup-
ply network that supplies buildings
Not applicable
used for domestic purposes.
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