Superior VRT4032ZEN Installation And Operation Instruction Manual page 37

OBSERVED PROBLEM
Burner system shuts off. Control
module sounds 2 cycles of 3 beeps.
Burner system shuts off. Control
module sounds 2 cycles of 3 beeps.
Burner system shuts off. Control
module sounds 20 beeps.
Burner system shuts off. Control
module sounds 1 long beep.
Burner systems shuts off.
Burner system lights or shuts off
without touching the remote.
126867-01A
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Faulty control module
1. Remote and control module not
communicating properly
2. Faulty control module
1. Loss of communication between
control module and remote after
18 minutes.
1. Control module is too hot
1. The SAFETY temperature setting
in the remote has shut the burner
system off.
1. More than one burner system
is present and operating on the
same frequency.
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REMEDY
1. Replace control module.
1. Follow Pairing instructions on
page 24 to re-pair remote to
control module.
2. Replace control module
1. Either the remote is too far from
the burner system or the remote
needs new batteries. The remote
should work within 20 feet of the
burner system. If it does not, re-
place the batteries in the remote
and battery supply box.
1. Check to see the fireplace size
meets the minimum require-
ments. Call technical service.
1. The remote includes a shut off
that is preset at 40C (104F). If the
remote is placed in a location that
is at or above this temperature it
will shut the burner system off.
Placing the remote on a mantel
may result in this problem. If it
occurs, relocate the remote to a
cooler location.
1. Follow Pairing instructions on
page 24 to re-pair remote to
control module.
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