ADTRAN Aastra 480i CT User Manual
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ADTRAN Aastra 480i CT User Manual

ADTRAN Aastra 480i CT User Manual

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NetVanta Unified Communications
Aastra 480i CT

User Guide

619500100-1A
October 2009

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Summary of Contents for ADTRAN Aastra 480i CT

  • Page 1: User Guide

    NetVanta Unified Communications Aastra 480i CT User Guide 619500100-1A October 2009...
  • Page 2 Enterprise/Business Servers Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 3 To the Holder of the Manual The contents of this manual are current as of the date of publication. ADTRAN reserves the right to change the contents without prior notice. In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.
  • Page 4 Conventions Enterprise/Business Servers Conventions Notes provide additional useful information. Cautions signify information that could prevent service interruption or damage to equipment. Warnings provide information that could prevent injury or endangerment to human life. Copyright © 2009 ADTRAN, Inc. 619500100-1A...

  • Page 5: Table Of Contents

    Display Features ............9 2 Using Aastra 480i CT Phone Features ......11 Key Descriptions .
  • Page 6 Aastra Model 480i CT Features Overview Copyright © 2009 ADTRAN, Inc. 619500100-1A...

  • Page 7: Aastra Model 480I Ct Features Overview

    Menu list Intercom Language Ring tone Custom name Timer off Vibrate off Hset pairing Key lock off Backlight off Silent alert The display returns to idle if no action/activity takes place within 20 seconds. 619500100-1A Copyright © 2009 ADTRAN, Inc.

  • Page 8: Phone Features

    Up to 5 additional line/call appearances as softkeys • Enhanced busy lamp fields • Full-duplex speakerphone for handsfree • Built-in-two-port, 10/100 ethernet switch, which lets you share a connection with your computer • Inline power support, which eliminates power adapters Copyright © 2009 ADTRAN, Inc. 619500100-1A...

  • Page 9: Display Features

    These keys are static and cannot be reprogrammed or changed. There are hard keys on the phone, such as the following: Table 3. Hard keys for the Aastra Model 480i CT IP phone Hold Redial Transfer (Xfer) Intercom (Icom) Conference (Conf) 619500100-1A Copyright © 2009 ADTRAN, Inc.

  • Page 10: Customized Softkeys

    Busy Lamp Field (BLF) • BLF list Your system administrator can customize softkeys on your phone using the Aastra Web UI or the configuration files. For more information about configuring softkeys, see your system administrator. Copyright © 2009 ADTRAN, Inc. 619500100-1A...

  • Page 11: Using Aastra 480I Ct Phone Features

    Using Aastra 480i CT Phone Features Key Descriptions Using Aastra 480i CT Phone Features This chapter outlines the keys and features that are available on the Aastra phone. NetVanta UC Unified Communications Server supports the following main telephone features outlined in this chapter: •...

  • Page 12: Placing Calls

    Placing Calls Using Aastra 480i CT Phone Features Depending on how the phone has been configured, the maximum number of total line/call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys, and 4 or 5 as softkeys). If all line/call appearances have been set up for the same number, a total of 9 lines can be configured.

  • Page 13: Answering Calls

    The 480i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. ADTRAN recommends that users read and observe all safety recommendations contained in the headset operating guides when using any headset.

  • Page 14: Muting And Unmuting Calls

    Muting and Unmuting Calls Using Aastra 480i CT Phone Features To put a call on hold 1 Make sure that you are connected to the call that you want to put on hold. 2 Press the Hold softkey. The line/call appearance light begins to flash slowly, and the screen displays “Hold” with the line number the call is held at on your phone.

  • Page 15: Transferring Calls

    Using Aastra 480i CT Phone Features Transferring Calls 5 If you do not want to add the new party to the conference, press the line/call appearance button for this call. This disconnects the new party, leaving the original call on hold.

  • Page 16: Ending Calls

    Ending Calls Using Aastra 480i CT Phone Features 6 When the receiving party answers the call, press the Xfer button to complete the transfer. If instead you would like to cancel the transfer and return back to the original caller, drop the current call by pressing the Drop soft key, then press the line/call appearance button for the held call.
  • Page 17 Using Aastra 480i CT Phone Features Forwarding Calls To configure phone-wide call forwarding from the 480i CT Station Base 1 Press the Aastra Options button on the phone to enter the Options list. 2 Select Call Forward. 3 Enter the Call Forward number destination for which you want your incoming calls to be forwarded.

  • Page 18: Changing The Volume

    Changing the Volume Using Aastra 480i CT Phone Features 3 In the Forward Number field, enter the call forward number for which you want your calls on this line to be call forwarded. 4 In the Number of Rings field, select the number of rings on the line before the call is forwarded.

  • Page 19: Listing Calls

    Using Aastra 480i CT Phone Features Listing Calls 2.14 Listing Calls The IP phones have a “Callers List” feature that stores the name, phone number, and incremental calls, for each call received by the phone. You can view, scroll, and delete line items in the Callers List using the IP phone UI. You can also directly dial from a displayed line item in the Callers List.

  • Page 20: Accessing Voicemail

    Accessing Voicemail Using Aastra 480i CT Phone Features 2.16 Accessing Voicemail The voicemail feature on the 480i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned voicemail number, there can be a minimum of 0 or a maximum of 1 voicemail access phone number.

  • Page 21: Using Netvanta Unified Communications Server Features

    UC server supports the following features listed below. • Parking Calls and Picking up Parked Calls • Picking up Calls Ringing at Another Extension • Using the UC Server Conference Bridge • Queuing Calls • Paging 619500100-1A Copyright © 2009 ADTRAN, Inc.

  • Page 22: Using The Uc Server Call Feature Access Codes

    Press a number from 1 to 9 to indicate the longest idle agent status. your reason for being unavailable. Reset agent status to available *83 + 0 Dial: Make yourself available again to accept queued calls Press “0” at the prompt. Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 23 1. Put the current call on hold. feature is useful if you need to switch phones 2. Establish a new call. while on a call. 3. Dial *991234 The call is automatically parked at 1234. 619500100-1A Copyright © 2009 ADTRAN, Inc.

  • Page 24: Parking Calls And Picking Up Parked Calls

    If a person whose call has been parked then puts the call on hold, the person retrieving the parked call will hear dead air or silence until the other party resumes the call. Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 25 The system disconnects the current call and presents a new call. 4 Answer the new call to speak to the parked caller. If nobody answers the parked call, the call rings the extension that originally put the call on system park. 619500100-1A Copyright © 2009 ADTRAN, Inc.

  • Page 26: Picking Up Calls Ringing At Another Extension

    To access the conference bridge 1 From an internal telephone, dial 7050. You can also dial 7050 to access the conference bridge from the dial by extension or dial by name directory. 2 Enter the 4-digit conference ID. Copyright © 2009 ADTRAN, Inc. 619500100-1A...

  • Page 27: Queuing Calls

    For more information on queuing calls see the following sections: • Logging in and out of a call queue • Temporarily stop accepting queued calls • Checking your agent status in a call queue 619500100-1A Copyright © 2009 ADTRAN, Inc.
  • Page 28 To set your agent status to unavailable 1 Dial *83. 2 Press a number from 1 to 9 to indicate your reason for being unavailable. 3 Hang up. Copyright © 2009 ADTRAN, Inc. 619500100-1A...

  • Page 29: Paging

    1 From your phone, dial *72 (or *PA). 2 After you hear the tone, begin speaking. 3 When you are finished with the page, hang up or use the end call function on your phone. 619500100-1A Copyright © 2009 ADTRAN, Inc.

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