Boss/Secretary Override - NEC Inaset R2 User Manual

2-18 Features

Boss/Secretary Override

NOTE
Override Access Code ________________________
Contact your phone system administrator to determine if your INASET R2 has this
function configured and how to specifically access it.
The Override function allows a call between two parties to
be interrupted by a third party. This can be the case when a
boss is on their line with a caller, and the secretary receives
another call for the boss of importance to interrupt the
boss.
Setup Override Key
• Secretary presses key for Feature.
• Press the function key for Override.
• Dials the Boss/Secretary Override access code.
• Press the Home key on the INASET R2 panel, then
press the function key for Recall.
• Dials the Boss' station number, and presses the
function key for Feature.
Secretary
• Receives call for Boss and asks caller to hold.
• Press the Hold key, hear dial tone.
• Press the function key for Boss/Sec Override. Hear
ringback tone.
Boss (Accepts Interrupt)
• Hear 3 tone bursts, presss the function key Answer
and converses with Secretary. Original call is placed
on hold.
• Secretary hangs up and Boss is connected to new
caller.
• Boss can alternate between this new caller and the
original caller by pressing Answer.
Boss (Refuses Interrupt)
• If Boss does not respond to tone bursts, Secretary
presses function key for Recall.
• Secretary is reconnected to new caller.
Boss (Refuses New Call)
• Press the function key for Answer and converses with
Secretary. Original call is placed on hold.
• Boss converses with Secretary and refuses to take
new call.
• Boss presses the Transfer key to return to original
call.
INASET R2 User Guide - Revision 1