Kyocera 6550ci Operation Manual page 475

Error Message
Cannot connect to
Authentication
Server.*
Cannot duplex print
on this paper.*
Cannot find the
destination computer.
Cannot fold this
paper.
Cannot offset this
paper.*
Cannot print the
specified number of
copies.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Checkpoints
—
—
—
—
Did you select a paper size/
type that cannot be duplex
printed?
Is the machine connected to
the network?
Is the PC to which the
scanned image is to be sent
connected to the network?
Has the setting of the
shared folder to which the
scanned image is to be sent
been changed?
Is the account information
(user ID, password) used to
access the shared folder to
which the scanned image is
to be sent incorrect?
Did you select a paper size/
type that cannot be folded?
Did you select a paper size/
type that cannot be offset?
—
Corrective Actions
Set machine time to match the
server's time.
Check the domain name.
Check the host name.
Check the connection status with the
server.
If the selected paper is not changed
and [Continue] is pressed, duplex is
released.
Select the available paper. Press
[Continue] to print.
Make sure that the machine is
connected to the network.
Make sure that the destination PC is
connected to the network.
Return the setting for the destination
shared folder to the previous setting.
Enter the correct user ID and
password. For a domain
environment, the domain name must
be specified.
[User ID]@[Domain Name]
Example: sa720XXXX@km
If the selected paper is not changed
and [Continue] is pressed, fold is
released.
Select the available paper. Press
[Continue] to print.
If the selected paper is not changed
and [Continue] is pressed, offset is
released.
Select the available paper. Press
[Continue] to print.
Only one copy is available due to
processing too many jobs in parallel.
Press [Continue] to continue printing.
Press [Cancel] to cancel the job.
12-9
Troubleshooting
Reference
Page
2-14
10-2
10-2
—
3-13
2-3
2-3
3-30
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12
4-11
3-15
—