Kyocera 6550ci Operation Manual page 473

Symptom
Cannot send via SMB.
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Checkpoints
Have exceptions for
Windows Firewall been
configured properly?
Do the time settings for the
equipment, domain server,
and data destination
computer differ?
Is the touch panel displaying
Send error.?
12-7
Corrective Actions
1
Select Control Panel on the
Start menu and open
Windows Firewall.
2
Select the Exceptions tab and
select File and Printer
Sharing.
Windows Vista:
1
From the Start menu, select
Control Panel, System and
Security (or Security Center),
and then Check Firewall
Status (or Windows
Firewall).
If the User Account Control
dialog box appears, click the
Continue button.
2
Click the Exceptions tab and
then the Add port... button.
3
Enter any name in "Name"
(example: Scan to SMB). Enter
"139" in "Port Number". Select
TCP for "Protocol".
4
Click the OK button.
Set the equipment, domain server,
and data destination computer to
the same time.
Refer to Responding to Send Error.
Troubleshooting
Reference
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