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Altusen KM0832 User Manual

8-console 32-port matrix kvm switch
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8-Console 32-Port
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KM0832
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Summary of Contents for Altusen ALTUSEN KM0832

  • Page 1 8-Console 32-Port Matrix KVM Switch KM0832 User Manual www.aten.com...

  • Page 2: Fcc Information

    KM0832 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    KM0832 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 North America...

  • Page 4: Package Contents

    Copyright © 2007 ATEN® International Co., Ltd. Manual Part No. PAPE-0257-1AXG Printing Date:12/2007 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    KM0832 User Manual Contents FCC Information ..........ii SJ/T 11364-2006.
  • Page 6 KM0832 User Manual Chapter 3. Basic Operation Hot Plugging ..........29 Switching Daisy-chained KVM Switch Positions .
  • Page 7 KM0832 User Manual Set Scan ..........71 Configuring OSD User Settings .
  • Page 8 KM0832 User Manual Chapter 6. Hotkey Operation Hotkey Port Control ........119 Invoking Hotkey Mode.

  • Page 9: About This Manual

    KM0832 User Manual About This Manual This User Manual is provided to help you get the most from your KM0832 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0832 System.

  • Page 10: Conventions

    For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com North America ATEN TECH http://www.aten-usa.com ATEN NJ http://www.aten.com...

  • Page 11: Chapter 1 Introduction

    Operators working at up to 8 keyboard, monitor, and mouse (KVM) consoles can independently and simultaneously take direct control of up to 32 computers. Using ATEN’s advanced video routing technology, users can separately access up to 8,000 KVM ports in cascaded KM0832 at the same time.

  • Page 12: Features

    KM0832 User Manual Features Eight KVM consoles independently and simultaneously control up to 32 directly connected computers Automatic video routing technology enables multiple KVM consoles to access separate ports in cascaded KM0832 at the same time Supports up to 1024 user accounts Supports up to 256 group accounts Easy Web browser access to the KM0832 Administrator Utility to configure and maintain the KVM installation...
  • Page 13 Chapter 1. Introduction Convenient computer selection via intuitive hotkey combinations or On Screen Display (OSD) menus Graphical user interface for convenient, user-friendly operation, supported by the KA9233 Console Module and Web-based Administrator Utility Daisy-chain up to 7 additional KM0432 or KM0216 Matrix KVM Switches Auto-sensing of station’s position on daisy-chain installations –...

  • Page 14: Requirements

    KM0832 User Manual Requirements Console The following hardware components are required for each KVM console: A VGA, SVGA, or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation Keyboard and mouse (PS/2 or USB) Console modules are required to connect KVM consoles to the KM0832.

  • Page 15: Cables

    Chapter 1. Introduction Cables KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0832. The KVM adapter cables currently available are listed in the table below. Contact your dealer for details. Function Model Number KVM adapter...

  • Page 16: Km0832 Front View

    KM0832 User Manual KM0832 Front View Component Description Power LED Lights (blue) to indicate that the unit is receiving power. Port LEDs A steady amber light indicates the KVM port is selected and the connected computer is on. A flashing amber light indicates the KVM port is selected and the KVM port is cascaded to a powered on KVM switch.
  • Page 17 Chapter 1. Introduction (Continued from previous page.) Component Description Reset Button Pressing in this button performs a system reset. When the system is reset, the KM0832 beeps, and then the KVM port LEDs flash in succession until the reset is completed. After the reset is completed you can login again.

  • Page 18: Km0832 Rear View

    KM0832 User Manual KM0832 Rear View Component Description Power Socket The power cord to the AC source plugs in here. Power Switch This is a standard rocker switch that powers the KVM switch on and off. Configuration Port The KM0832 is connected to the local network via the CONFIGURATION port.

  • Page 19: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch, and KVM adapter cables, that serve as intermediaries between the KVM switch and the computers: KA9120 KA9170...

  • Page 20: Stacking And Rack Mounting

    KM0832 User Manual Stacking and Rack Mounting The KM0832 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space. The procedures for each method are described in the following sections. Note: 1.

  • Page 21: Rack Mounting - Split

    Chapter 2. Hardware Setup Rack Mounting – Split 1. Remove the four screws from the sides of the unit, two at the front and two at the rear. The two screws at the front secure the detachable front panel to the chassis.
  • Page 22 KM0832 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front and rear of the rack.

  • Page 23: Rack Mounting - Front

    Chapter 2. Hardware Setup Rack Mounting – Front 1. Remove the two screws that secure the detachable front panel to the chassis. (See Step 1 under Rack Mounting – Split, page 11.) 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit.

  • Page 24: Rack Mounting - Rear

    KM0832 User Manual Rack Mounting – Rear 1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Rack Mounting – Split, page 11.) 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.

  • Page 25: Grounding

    Chapter 2. Hardware Setup Grounding To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the KM0832 by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

  • Page 26: Single Level Installation

    KM0832 User Manual Single Level Installation In a single level installation, there are no additional KVM switches cascaded or daisy-chained down from the first-level KVM switch. To set up a single- level installation, refer to the diagram on page 17 (the numbers in the diagrams correspond to the numbered steps) and do the following: 1.

  • Page 27: Single Level Installation Diagram

    Chapter 2. Hardware Setup Single Level Installation Diagram This product supports several console module and KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, Console Module page 133, for details. Adapter Cable...

  • Page 28: Multilevel Installations

    KM0832 User Manual Multilevel Installations You can greatly expand the number of computers that can be added to your installation by performing a multilevel installation. The KM0832 supports two types of multilevel installation: Cascading Daisy-chaining Overview Cascading involves using the KVM port(s) of a parent KVM switch (one that is above a KVM switch linked down from it) to connect to the user ports of a child KVM switch.

  • Page 29: Cascading

    Chapter 2. Hardware Setup Cascading The KM0832 supports cascading up to 3 levels of KM0832 and 1 level of KVM switches other than the KM0832 (see Supported KVM Switches, page 137). However, no matter how many levels of KM0832 are cascaded, you can only cascade 1 level of other KVM switches.
  • Page 30 KM0832 User Manual Cascading KM0832 Matrix KVM Switches To cascade KM0832 Matrix KVM Switches (refer to the installation diagram on page 21): Note: Before cascading additional KM0832, ensure that the firmware version of the KM0832 to be installed matches that of the first-level KM0832. Otherwise, they may be incompatible.
  • Page 31 Chapter 2. Hardware Setup 5. Use Cat 5 cable to connect KVM adapter cables to any available KVM ports; plug the connectors on the KVM adapter cables into the keyboard, video, and mouse ports of the computers you wish to install. 6.
  • Page 32 KM0832 User Manual Cascading Matrix Plus KVM Adapter Cables You can connect a chain of Matrix Plus KVM adapter cables to each KM0832 KVM port. When connecting Matrix Plus KVM adapter cables to the KM0832, you do not need to install the MP0101M Master Module as with other matrix KVM switches.
  • Page 33 Chapter 2. Hardware Setup Matrix Plus KVM Adapter Cable Installation Diagram This product supports several Matrix Plus KVM adapter cables. See Additional Installation Diagrams, page 133, for details.
  • Page 34 KM0832 User Manual Cascading Other KVM Switches When cascading KVM switches other than the KM0832, a KVM adapter cable is required. The KVM adapter cable converts the KVM port connector used by the KM0832 to connectors appropriate for the KVM switch that you are installing.

  • Page 35: Daisy-Chaining

    Chapter 2. Hardware Setup Daisy-chaining Up to 7 KM0432 or KM0216 Matrix KVM Switches can be daisy-chained to the first-level KM0832. When daisy chained with the KM0432 or KM0216, the KM0832 must occupy the master (first-level) position, while the KM0432 or KM0216 must be used as the slave KVM switch(es) (those KVM switches daisy-chained from the master KVM switch).
  • Page 36 KM0832 User Manual (Continued from previous page.) 2. If you wish to install any console modules or KVM adapter cables on the KM0432 or KM0216, follow the procedures described in Grounding, page 15. (Repeat the above steps for any additional KM0432 or KM0216 you wish to add to the chain.) 3.
  • Page 37 Chapter 2. Hardware Setup Daisy-chained Installation Diagram This product supports several console module and KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, page 133, for details. KM0832 Ports 1 - 4 Reserved Console Module KM0432 Console Module Next KM0432...

  • Page 38: Network Installation

    KM0832 User Manual Network Installation You can configure most KM0832 settings from within a Web browser. To do so, you need to install the KM0832 on a local network. To install the KM0832 on a local network: Connect one end of a Cat 5 cable to a network access port and the other end to the CONFIGURATION port on the rear panel of the KM0832.

  • Page 39: Hot Plugging

    Chapter 3 Basic Operation Hot Plugging The KM0832 supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut down the KVM switch. In order for hot plugging to work properly, however, the procedures described below must be followed: Switching Daisy-chained KVM Switch Positions You can switch the position of daisy-chained KM0432 or KM0216 by simply...

  • Page 40: Powering Off And Restarting

    KM0832 User Manual Powering Off and Restarting Powering off the KM0832 does not affect the computers attached to it. When you restart the KM0832, you will regain control immediately. To replace a KM0832, simply power it down, unplug the cables, plug them into the new KVM switch, and power the new KVM switch on.

  • Page 41: Administrator Utility

    Chapter 4 Administrator Utility Overview The KM0832 Administrator Utility enables network administrators to securely manage the KM0832 Matrix KVM Switch from anywhere in the world at anytime. Super administrators can manage users and groups, control port access, upgrade firmware versions, and perform many other administrative functions using the intuitive and easy-to-use menus and icons.

  • Page 42: Setting The Ip Address

    To configure the network settings via the IP Installer: Go to the ATEN homepage and select the Webpage that is specific for the KM0832. From there you can download the IP Installer along with instructions on how to use it to assign an IP address to the KM0832.
  • Page 43 Chapter 4. Administrator Utility To configure the network settings from within the OSD: 1. From a KVM console, open the OSD. Navigate to the IP ADDRESS SETTING screen (see SET NETWORK, page 113). 2. Follow the instructions on page 113 of this user manual to manually set the IP address or to view the current settings.

  • Page 44: Logging In

    KM0832 User Manual Logging In The KM0832 Administrator Utility provides secure, password-protected access to the KM0832. A default super administrator account is provided to login and configure the initial settings: Username: ADMIN Password: ADMIN We recommend that you change the password for the default super administrator account.
  • Page 45 Chapter 4. Administrator Utility Upon successfully logging in, the KM0832 Administrator Utility Main Webpage appears.

  • Page 46: Menus

    KM0832 User Manual Menus The menus at the top of the KM0832 Administrator Utility are described in the table below: Menu Description View Clicking the VIEW menu opens the View Webpage, which allows users to configure the OSD screen settings. Settings Clicking the SETTINGS menu opens the Settings Webpage.

  • Page 47: Icons

    Chapter 4. Administrator Utility Icons The icons at the top of the KM0832 Administrator Utility are described in the table below: Icon Description Upgrade Clicking the UPGRADE icon brings up the Firmware Upgrade Webpage. The super administrator can use this function to upgrade the firmware version.

  • Page 48: Tree View Icons

    KM0832 User Manual Tree View Icons A tree view at the left side of the Main Webpage displays the stations and ports. The KM0832 root station icon (at the top of the tree) represents the root node. Under the root station icon are computer icons, chain connector icons, and station icons, which represent the child nodes arranged in descending order.

  • Page 49: Port Status

    Chapter 4. Administrator Utility Port Status After logging in to the KM0832 Administrator Utility, the Port Status Webpage displays by default. (You can display the Port Status Webpage at any time by clicking on the KM0832 station icon in the tree view. You can view the Port Status Webpage for cascaded stations by clicking the switch icon for the station.) Users see only those KVM ports for which they have full access and view only privileges.

  • Page 50: Naming Stations

    KM0832 User Manual Naming Stations To help distinguish one KVM switch from another in cascaded installations, super administrators and administrators can assign unique names to each KM0832. Note: Assigning a name to a station makes it possible to find it later using the search function.

  • Page 51: Setting The Webpage Session Timeout

    Chapter 4. Administrator Utility Setting the Webpage Session Timeout If the length of time that a user is idle in the KM0832 Administrator Utility exceeds the Webpage Session Timeout setting, the user’s session is ended. The valid range for the Webpage Session Timeout is 1–240 minutes. The default is 3 minutes.

  • Page 52: Network Configuration

    KM0832 User Manual Network Configuration Network configuration is a Super Administrator function. After logging in to the KM0832 Administrator Utility, you should configure the network settings. Network settings are configured through the Network Settings Webpage. To open the Network Settings Webpage: 1.

  • Page 53: Ip Installer Setting

    Chapter 4. Administrator Utility IP Installer Setting You can use the IP Installer to view and change network settings for the KM0832. The IP Installer can be downloaded from our Website. Click Enabled to allow the IP Installer to be used to change the IP address, subnet mask, and gateway for the KM0832.

  • Page 54: System Event Reports

    KM0832 User Manual System Event Reports The KM0832 can be configured to send an e-mail notification whenever the DHCP server assigns a new IP address to the KM0832. Enable the Mail Notification feature and specify the Simple Mail Transfer Protocol (SMTP) server address, information for a valid e-mail account on the server, and the e-mail address of the person to whom the message should be sent.

  • Page 55: Setting The Date And Time

    Chapter 4. Administrator Utility Setting the Date and Time Super administrators can set the date and time of the KM0832, which enables the System Log, Active Sessions, and System Information Webpages to maintain accurate time-sensitive data. To set the date and time: 1.
  • Page 56 KM0832 User Manual (Continued from previous page.) 3. Under System Date & Time, select one of the following three options to set the date and time. Synchronize with my computer: Select this option to synchronize the date and time of the KM0832 with that of the computer that you are using to access it.

  • Page 57: Group Management

    Chapter 4. Administrator Utility Group Management Super administrators can create, modify, and delete up to 255 groups in the KM0832. (An additional default group cannot be modified or deleted.) Grouping users together simplifies KVM port management by enabling actions to be performed that affect a whole group of users, rather than only one. (You can still use the User Management Webpage to change individual user account settings.

  • Page 58: Adding Groups

    KM0832 User Manual Adding Groups To add a new group: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. From the Administration menu, choose Account Management > Group Management.

  • Page 59: Modifying Groups

    Chapter 4. Administrator Utility Modifying Groups To edit a group account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. Open the Group Management Webpage. 3.

  • Page 60: Deleting Groups

    KM0832 User Manual Deleting Groups When you delete a group all users that are members of the group are also deleted. If you do not want to delete certain users in the group, first change the group membership of those users, and then delete the group. To delete a group: 1.

  • Page 61: Managing Port Access Rights For Groups

    Chapter 4. Administrator Utility Managing Port Access Rights for Groups Super administrators can manage KVM port access rights for groups from the Group Information Webpage. Note: You do not need to assign access rights for a group to any KVM port that cascades a KM0832.
  • Page 62 KM0832 User Manual (Continued from previous page.) 2. Click to apply the type of access rights you wish to assign for the group to each KVM port. 3. Click Save to store your changes. 4. To exit without saving changes, click any other menu or icon.

  • Page 63: User Management

    Chapter 4. Administrator Utility User Management Up to 1023 user accounts can be added to the KM0832 with no restriction on the number of any user type. Each user requires a unique user account to access the KM0832 through a KVM console or through the KM0832 Administrator Utility.

  • Page 64: Adding Users

    KM0832 User Manual Adding Users To add a user account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. From the Administration menu, choose Account Management > User Management.
  • Page 65 Chapter 4. Administrator Utility 6. Select an account type for the user. The following table shows the permissions for each account type. (Permissions apply only to the local station. For permissions in cascaded and daisy-chained stations, see Cascaded Installations, page 66.) Super Permission User...
  • Page 66 KM0832 User Manual (Continued from previous page.) 7. Select a group membership for the user. If you do not wish to create a group membership for the user, then select the default group account. Note: Each user account can have only one group membership. 8.

  • Page 67: Modifying Users

    Chapter 4. Administrator Utility Modifying Users To edit a user account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. Open the User Management Webpage. 3.

  • Page 68: Deleting Users

    KM0832 User Manual Deleting Users To delete a user account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. Open the User Management Webpage. 3.

  • Page 69: Managing Port Access Rights For Users

    Chapter 4. Administrator Utility Managing Port Access Rights for Users Super Administrators and Administrators can manage port access rights for Users from the User Information Webpage. (You do not need to assign port access rights for Super Administrators and Administrators. They have access to all KVM ports in the KM0832 installation, including those in cascaded KVM switches.) Note: You do not need to assign access rights for a user to any KVM port that...
  • Page 70 KM0832 User Manual (Continued from previous page.) 2. Click to apply the type of access rights you wish to assign for the user to each KVM port. 3. Click Save to store your changes. 4. To exit without saving changes, click any other menu or icon.

  • Page 71: Port Management

    Chapter 4. Administrator Utility Port Management KM0832 port access rights for users and groups are set on a port-by-port basis, giving administrators a high degree of control over which KVM ports users can access and how they access the KVM ports. To enable users to access KVM ports, you must first configure the user access rights for each KVM port.

  • Page 72: Managing Port Access

    KM0832 User Manual The Port Select Webpage is divided into two columns. Port IDs, or port numbers, are listed in the column on the left in ascending order. Click the port ID to access the Port Management Webpage for that KVM port. If a KVM port has been named, the name appears to the right of the port ID in the Port Note column.
  • Page 73 Chapter 4. Administrator Utility 3. In the Port ID column, click on a port ID to open the Port Management Webpage for that KVM port. The Port Management Webpage appears. Note: For daisy-chained KM0216 and KM0432, only the Port Settings area of the webpage displays.
  • Page 74 KM0832 User Manual The Port Access area of the Port Management Webpage is used to manage port access rights for users and groups. The boxes on the left side of the Webpage show all users and groups that have been created. The boxes on the right side of the Webpage govern port access rights.
  • Page 75 Chapter 4. Administrator Utility To grant port access rights to users or groups: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2.

  • Page 76: Cascaded Installations

    KM0832 User Manual (Continued from previous page.) Repeat Steps 2 and 3 until you have assigned port access rights (or restrictions) for all users and groups. If you make a mistake by adding a user or group to the wrong access rights box, simply highlight the username (or group name) again and then click the corresponding leftward facing arrow.
  • Page 77 Chapter 4. Administrator Utility Field Description Port Note Type a name in the Port Note field. Port notes may be up to 15 characters long. Legal characters include: a–z, A–Z, 0–9, space, and hyphen. Enter a unique note for the port that will differentiate it from all other ports in the KVM installation.

  • Page 78: Restoring Kvm Port Defaults

    KM0832 User Manual Restoring KVM Port Defaults Clicking the Restore Defaults button at the bottom of the Port Select Webpage restores KVM port defaults. When restoring KVM port defaults, port access rights are revoked for users and groups, port notes and personal view shortcuts are removed, and the Port Operating System and Port Language settings are restored to the original factory default settings (Factory Default Settings, page 132).

  • Page 79: Setting The Osd View

    Chapter 4. Administrator Utility Setting the OSD View After you create accounts for users, those users can login to the KM0832 Administrator Utility. From there, they can set the OSD view settings for their accounts. This includes selecting the KVM ports that will appear in the OSD port list;...

  • Page 80: View Mode

    KM0832 User Manual View Mode Many of the OSD functions only operate on the computers that are currently listed (displayed) on the OSD main screen. Use this function to broaden or narrow the scope of KVM ports that are listed. The submenu choices and their meanings are given in the table below: Choice Meaning...

  • Page 81: Set Scan

    Chapter 4. Administrator Utility Set Scan Select the KVM ports that are viewed under Auto Scan mode and the duration of time that they receive the KVM focus. Setting Function Scan Timer Determines how long the KVM focus dwells on each KVM port as it cycles through the selected KVM ports in Auto Scan mode (see F7 SCAN, page 116).

  • Page 82: Configuring Osd User Settings

    KM0832 User Manual Configuring OSD User Settings This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the username that is provided during login. To open the Settings Webpage: 1.
  • Page 83 Chapter 4. Administrator Utility Setting Function Change Enter the old account password. Enter a new password, and then Password reenter the password to confirm it. Blank passwords are permitted. Or, do not enter anything to leave the password unchanged. OSD Activation Selects which Hotkey activates the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

  • Page 84: Searching For Ports And Stations

    KM0832 User Manual Searching for Ports and Stations You can search for KVM ports and cascaded stations in the KVM installation by typing all (or part) of the port or station name. To search for a KVM port: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in.

  • Page 85: Upgrading Firmware

    Chapter 4. Administrator Utility Upgrading Firmware Super administrators can upgrade firmware for KM0832 Matrix KVM Switches, attached console modules (except KA9233), KVM adapter cables, and Matrix Plus KVM adapter cables. As new versions of the KM0832 firmware become available, they can be downloaded from our Website. Check the Website regularly to find the latest information and firmware upgrade packages.

  • Page 86: Preparing To Upgrade The Firmware

    KM0832 User Manual Preparing to Upgrade the Firmware To prepare to upgrade the firmware: Notify all users to logout of the OSD and the KM0832 Administrator Utility. Ensure that all computers are powered on; otherwise, some KVM adapter cables may not be upgraded. (Disregard this if you are using the Firmware Upgrade Utility to upgrade the firmware.) Upgrading Firmware via the KM0832 Administrator Utility To upgrade the firmware for all possible devices in the KVM installation:...
  • Page 87 Chapter 4. Administrator Utility 4. Select the check box for each module that you wish to upgrade. Or, click to clear the check box for each module that you do not wish to upgrade. 5. Click Browse. The Choose file dialog box appears. 6.

  • Page 88: Upgrading Firmware Via The Firmware Upgrade Utility

    KM0832 User Manual Upgrading Firmware via the Firmware Upgrade Utility Before starting the Firmware Upgrade Utility, ensure that both the host computer and first-level KM0832 lie within the same subnet and are not physically separated by a router, gateway, or firewall. (If you have not yet downloaded the firmware upgrade package, see Downloading the Firmware Upgrade Package, page 75.) Note: This procedure will not upgrade firmware for cascaded KM0832,...
  • Page 89 Chapter 4. Administrator Utility 4. Select the KM0832 for which you wish to reinstall the firmware, and then click OK. The Firmware Upgrade Utility main screen appears. The utility inspects your installation. All devices capable of being upgraded by the package are listed in the Device List box. 5.
  • Page 90 KM0832 User Manual (Continued from previous page.) 6. Select the Check Firmware Version check box if you wish to compare the current firmware version level of the KM0832 to that of the Firmware Upgrade Utility installation files. Click Next to begin reinstalling the firmware.

  • Page 91: Upgrade Failed

    Chapter 4. Administrator Utility 9. After the upgrade has been completed, a screen appears to inform you that the procedure was successful: 10. Click Finish to close the Firmware Upgrade Utility. After a successful reinstallation, the KVM switches exit Firmware Upgrade mode.

  • Page 92: Recovering From A Failed Firmware Upgrade

    KM0832 User Manual Recovering from a Failed Firmware Upgrade If a firmware upgrade procedure is aborted prematurely (due to a power outage, for example), the KVM switch that was being upgraded at the time may become inoperable and may be incapable of accepting a normal firmware upgrade.

  • Page 93: Replacing The Root Km0832 With A Child Km0832

    Chapter 4. Administrator Utility Replacing the Root KM0832 with a Child KM0832 If you replace the root (first-level) KM0832 with a child (lower-level) KM0832, the new root KM0832 will ask you to confirm whether you want to keep the system settings of the previous root KM0832. If you choose to keep the settings, all groups, users, and port notes will be retained.

  • Page 94: Backing Up And Restoring Settings

    KM0832 User Manual Backing Up and Restoring Settings Super administrators and administrators can backup KM0832 system settings to a file and later restore them to the system. We suggest that you backup system settings: before making changes. if you install multiple KM0832 in separate installations and you want to use the same settings.
  • Page 95 Chapter 4. Administrator Utility To back up system settings: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. Click the Backup icon. The Backup and Restore Settings Webpage appears.
  • Page 96 KM0832 User Manual To restore system configurations: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. Click the Backup icon. The Backup and Restore Settings Webpage appears.

  • Page 97: Viewing And Ending User Sessions

    Chapter 4. Administrator Utility Viewing and Ending User Sessions The KM0832 lists all users who are currently logged in to the KM0832 Administrator Utility and OSD and shows details about their sessions. If a user account is misused, or if another user needs to login to the KM0832 Administrator Utility, super administrators can view and end the sessions of other super administrators, administrators and users.
  • Page 98 KM0832 User Manual To end a user session: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear. 2. Click the Session icon. The Active Sessions Webpage appears. 3.

  • Page 99: Viewing And Clearing The Log File

    Chapter 4. Administrator Utility Viewing and Clearing the Log File The log file is a record of events that happen in the KM0832 Administrator Utility. It records events such as system boot up and when important administrative changes are made. Each entry is recorded with the date and time that the event happened.
  • Page 100 KM0832 User Manual (Continued from previous page.) 4. Click OK. The System Log Webpage appears. The log file displays events occurring in the KM0832 system according to the options selected in the Event Log Webpage. Up to 4096 events are stored in the Event Log’s memory, after which the oldest events are discarded as new events are recorded.

  • Page 101: Viewing System Information

    Chapter 4. Administrator Utility Viewing System Information Super administrators can view information about the KM0832 through the System Information Webpage. It displays the current firmware version(s) of the KM0832 and attached modules, the system time, the network settings, and the file system. To view system information: 1.

  • Page 102: Viewing Help

    KM0832 User Manual Viewing Help Most KM0832 Administrator Utility functions are described in Help. To open the help file: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The KM0832 Administrator Utility Main Screen will appear.

  • Page 103: Chapter 5. Osd Operation

    Chapter 5 OSD Operation OSD Overview Note: The following chapter describes OSD control of the KM0832 when accessed by a KA9222A or KA9272A console module. For information regarding OSD control via the KA9233 console module, refer to the KA9233 user manual. The KM0832 OSD provides a visual, menu-driven, mouse-enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights,...
  • Page 104 KM0832 User Manual (continued from previous page) 2. Key in a valid username and password, then press [Enter]. Note: The first time that you log in to the KM0832 OSD, you must use the default super administrator account. The default username is ADMIN and the default password is also ADMIN.
  • Page 105 Chapter 5. OSD Operation 3. Press [Enter], and a screen similar to the one below appears: Note: 1. The diagram depicts the super administrator's main screen. The user main screen does not show the F4 function, since it is reserved for super administrators and administrators. Normal users cannot access it.

  • Page 106: Osd Main Screen Headings

    KM0832 User Manual OSD Main Screen Headings Heading Explanation This column lists the port numbers for all the KVM ports on the KM0832. The simplest way to access a particular cascaded or daisy-chained switch or computer is to move the highlight bar to it and press [Enter]. TYPE Lists the model number of an attached switch or KVM adapter cable, or displays “CHAIN“...

  • Page 107: Accessing Switches And Computers

    Chapter 5. OSD Operation Accessing Switches and Computers To access a computer, cascaded switch, or daisy-chained switch, double-click it; or, move the highlight bar to it, and then press [Enter]. If more than one user tries to access a KVM port at the same time, the first user to gain access controls the KVM port, while the other users can only view it.

  • Page 108: Daisy-Chained Installations

    KM0832 User Manual Daisy-chained Installations In a daisy-chained installation (see page 25) the default port list will show CHAIN in the TYPE column, and KM0432 CHAIN in the NOTE column next to port 01. Note: 1. KM0432 CHAIN will display in the NOTE column even if KM0216 are the only switches daisy-chained from the first level KM0832.

  • Page 109: Port Id Numbering

    Chapter 5. OSD Operation Port ID Numbering Each KVM port in the KVM installation has a unique port ID. The port ID is composed of up to 3 port numbers separated by hyphens. These port numbers describe a path from the first-level KVM switch through the KVM installation to the target device.

  • Page 110: Daisy-Chained Installations

    KM0832 User Manual Daisy-chained Installations The port numbers that compose the port ID in daisy-chained installations are displayed in the following order from left to right: 1. The port ID for daisy-chained KVM switches begins with “1”. 2. The position of the KM0432 or KM0216 Matrix KVM Switch in the daisy-chain.

  • Page 111: Osd Functions

    Chapter 5. OSD Operation OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any KVM port; auto scanning specifically selected KVM ports; limiting the list of KVM ports you wish to view;...

  • Page 112: F1: Help

    KM0832 User Manual F1: HELP Click or press [F1] to access Help. It gives a brief description about each OSD function. It also displays information about the user, such as username, group membership, and the KVM console the user is operating. To return to the OSD main screen, click or press [Esc].
  • Page 113 Chapter 5. OSD Operation (continued from previous page) Setting Function SET PORT ID A submenu appears with three selections: ID POSITION—Allows you to position where the port ID appears on the monitor. The default is the upper left corner, but you can have it appear anywhere on the screen.

  • Page 114: F3: Set

    KM0832 User Manual F3: SET This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the username that is provided during log in. The settings are explained in the following table: Setting Function...
  • Page 115 Chapter 5. OSD Operation (continued from previous page) Setting Function SET BEEPER When activated, the beeper sounds whenever a KVM port is changed, when activating the Auto Scan mode (see F7: SCAN, page 116), or an invalid entry is made on an OSD menu. The default is Y (activated).

  • Page 116: F4: Adm

    KM0832 User Manual F4: ADM F4 is a (super) administrator only function. It allows configuration and control of the overall operation of the OSD. Note: When creating user accounts you must add each user to a group. Therefore, we suggest that you create groups before users. If you do not wish to create groups you may add users to the default group account.
  • Page 117 Chapter 5. OSD Operation (continued from previous page) Setting Function CREATE USER 1. The group list appears. ACCOUNT 2. From the list, select the group to which you wish to add the new user. 3. Enter a username and a password for the account; reenter the password to confirm it, and then press [Enter].
  • Page 118 KM0832 User Manual (continued from previous page) Setting Function USER ACCESS Allows you to set special access rights for a user to specific SETTING KVM ports. If you want a user’s KVM port access rights to be determined by the group, you do not need to modify these settings.
  • Page 119 Chapter 5. OSD Operation PORT MANAGEMENT Setting Function PORT ACCESS This function allows the administrator to define group and user access to the computers on the installation on a port-by-port basis. Select a KVM port from the list to manage user and group access to the KVM port.
  • Page 120 KM0832 User Manual (continued from previous page) Setting Function PORT ACCESS To grant port access to a user: (cont.) 1. Select ADD USER. The user list appears. 2. From the list, select the user to whom you wish to grant access to the KVM port.
  • Page 121 Chapter 5. OSD Operation (continued from previous page) Setting Function SET PC NOTE To help remember which computer is attached to a particular KVM port, every KVM port can be given a name. This function allows the administrator to create, modify, or delete port notes. To edit a port note: 1.

  • Page 122: Station Management

    KM0832 User Manual STATION MANAGEMENT Setting Function CREATE This function allows administrators to assign a name to the STATION NOTE KM0832 station, which helps to distinguish identical stations on a multiple station KVM installation. DELETE This function allows administrators to delete a station note. STATION NOTE SYSTEM INFORMATION Setting...

  • Page 123: Sadm Configuration

    Chapter 5. OSD Operation SADM CONFIGURATION Only the super administrator can view and control the functions under this menu. Setting Function This function allows administrators to configure the network settings for NETWORK the KM0832 on the Local Area Network (LAN). A submenu appears with the following choices: HTTP PORT, HTTPS PORT, AUTOMATIC IP ADDRESS, and IP ADDRESS SETTING.
  • Page 124 KM0832 User Manual (continued from previous page) Setting Function BROADCAST Selecting BROADCAST invokes Broadcast mode. When this function is in effect, commands sent from the KVM console keyboard are broadcast to all available computers in the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

  • Page 125: F5: Sch

    Chapter 5. OSD Operation F5: SCH The Search function provides a convenient method to easily locate KVM ports and cascaded stations by their port notes. To search for a KVM port: 1. From the OSD main screen, press or click [F5]. 2.

  • Page 126: F7: Scan

    KM0832 User Manual F7: SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. The selection of KVM ports to be included for Auto Scanning is made with the SCAN MODE setting under the F2 SET function (see SET SCAN, page 103).

  • Page 127: F8: Lout

    Chapter 5. OSD Operation F8: LOUT LOUT (logout) logs you out of OSD control of the computers, and blanks the KVM console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the main screen. With this function you must login all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
  • Page 128 KM0832 User Manual This Page Intentionally Left Blank...

  • Page 129: Chapter 6. Hotkey Operation

    Chapter 6 Hotkey Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular KVM port directly from the keyboard. Note: Hotkeys work best in single level and basic cascaded or daisy-chained installations. For installations that combine daisy-chaining and cascading, it is simpler, more convenient, and more efficient to use the OSD.

  • Page 130: Port Switching

    KM0832 User Manual When Hotkey mode is active: The Caps Lock, and Scroll Lock LEDs flash in succession. They stop flashing and revert to normal status when you exit Hotkey mode. An on-screen command line appears. The command line prompt is the word HOTKEY: in white text on a blue background.

  • Page 131: Auto Scanning

    Chapter 6. Hotkey Operation Auto Scanning Auto Scan mode switches among all the KVM ports that are accessible to the current operator at regular intervals (see SCAN MODE under SET SCAN, page 103, for information regarding accessible KVM ports). This function is convenient for automatically monitoring the activity of the computers on the installation.
  • Page 132 KM0832 User Manual (Continued from previous page.) Pausing and exiting are the two ways to stop scanning and keep the focus on a particular KVM port. If you intend to continue scanning after a brief stop, pausing is more convenient than exiting Auto Scan mode completely because when you resume scanning after pausing, you start from where you left off.

  • Page 133: Hotkey Beeper Control

    Chapter 6. Hotkey Operation Hotkey Beeper Control The beeper (see SET BEEPER, page 105) can be toggled on and off by means of a hotkey. To toggle the beeper, enter the following hotkey combination: 1. Invoke Hotkey mode (see page 119). 2.

  • Page 134: Hotkey Summary Table

    KM0832 User Manual Hotkey Summary Table [Num Lock] + [-] [port ID] [Enter] Switches access to the KVM port that corresponds to that port ID. -or- [Num Lock] + [*] [T] [n] [Enter] Sets the Auto Scan mode interval to n seconds—where n is a number from 1–240.

  • Page 135: Chapter 7. Keyboard Emulation

    Chapter 7 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 136: Sun Keyboard

    KM0832 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...

  • Page 137: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 138 KM0832 User Manual (Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 139: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 140: Technical Support

    Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ sales@aten.com Online Technical Support ATEN TECH http://www.aten-usa.com/support Support ATEN NJ http://support.aten.com Troubleshooting ATEN TECH http://www.aten-usa.com Documentation ATEN NJ http://www.aten.com...

  • Page 141: Specifications

    Appendix Specifications Function KM0832 Computer Direct Connections 8,000 Console Connections Port Selection OSD, Hotkeys Connectors Console Port 8 x RJ-45 female KVM Port 32 x RJ-45 female Daisy-chain 1 x HPDB-50 female (Black) Configuration 1 x RJ-45 female Maintenance 1 x RJ-45 female Power 1 x 3-prong AC Socket Switches...

  • Page 142: Factory Default Settings

    KM0832 User Manual Factory Default Settings The factory default settings are as follows: Setting Default View Mode Accessible + Powered Port ID Display Mode The Port Number plus the Port Name Port ID Display Position Upper Left Corner Port ID Display Duration User Defined (3 seconds) Scan Duration 5 seconds...

  • Page 143: Additional Installation Diagrams

    Appendix Additional Installation Diagrams KA9222A PS/2 Console Module CON SOLE KA9233 PS/2-USB Console Module KA9272A USB Console Module CON SOLE...
  • Page 144 KM0832 User Manual KM0832 to KVM Adapter Cable Connection KA9120 PS/2 KVM Adapter Cable KA9130 Sun Legacy KVM Adapter Cable...
  • Page 145 Appendix KA9131 Sun USB KVM Adapter Cable KA9140 Serial KVM Adapter Cable CONSOLE NORMAL SERIAL TERMINAL UPGRADE UPGRADE PORT VT-100 KA9170 USB KVM Adapter Cable...
  • Page 146 KM0832 User Manual Matrix Plus KVM Adapter Cables MP0120 MP0130 MP0131...

  • Page 147: Supported Kvm Switches

    Contact your dealer for details.) Expansion Type Brand Model Name Cascade ALTUSEN KM0832 8 Console 32 Port Matrix KVM Switch Daisy-chain ALTUSEN KM0432 4 Console 32 Port Matrix KVM Switch Daisy-chain ALTUSEN KM0216 2 Console 16 Port Matrix KVM Switch Cascade...

  • Page 148: Trusted Certificates

    KM0832 User Manual Trusted Certificates Overview When you try to login to the KM0832 from your Web browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.

  • Page 149: Installing The Certificate

    Appendix Installing the Certificate To install the certificate: 1. In the Security Alert dialog box, click View Certificate. The Certificate dialog box appears. Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

  • Page 150: Certificate Trusted

    KM0832 User Manual (Continued from previous page.) 4. Click Yes. 5. Click Finish to complete the installation. 6. Click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present—further indication that the certificate is trusted.

  • Page 151: Troubleshooting

    Appendix Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
  • Page 152 KM0832 User Manual (Continued from previous page.) Problem Solution I can't upgrade the Make sure that you have selected the correct firmware firmware version. upgrade package and try again. When upgrading the firmware through the KM0832 Administrator Utility, use a firmware upgrade package with an FW extension.

  • Page 153: Sun Systems

    Appendix Sun Systems Problem Solution Video display problems The display resolution should be set to 1024 x 768 @ with HDB-15 interface 60Hz. systems (e.g. Sun Blade Under Text Mode: 1000 servers). 1. Enter the ok prompt (see page 141) and issue the fol- lowing firmware commands: setenv output-device screen:r1024x768x60 reset-all...

  • Page 154: Restoring Original Factory Default Settings

    KM0832 User Manual Restoring Original Factory Default Settings You can restore the original factory default settings for the KM0832 Matrix KVM Switch. The original password for the default super administrator account is restored; all super administrator, administrator, user, and group accounts are removed from the system.

  • Page 155: Entering The Ok Prompt (Sun Solaris)

    Appendix 6. Remove the jumper cap from pins 1-2 of the J3 jumper. 7. Replace the cover on the KVM switch. Plug in the power cord and turn on the KM0832. 8. You should now use the default username and password to login to the KM0832 Administrator Utility and OSD.

  • Page 156: Limited Warranty

    KM0832 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
  • Page 157 Index network settings, 42 accounts, managing, 47, 53, 106 OSD user settings, 72 activating the OSD, 104 OSD view settings, 69 Active Sessions Webpage, 87 overview, 31 force logout, 87 password, default, 34 viewing, 87 passwords, setting, 73 administrator functions, 106 port access, 62 accounts, managing, 106 port access rights, managing, 51,...
  • Page 158 KM0832 User Manual F8 LOUT, 117 factory default settings, 132 Backup and Restore Settings restoring, 144 Webpage, 85 firmware upgrade, 75 beeper, 73, 105 recovery, 82 Hotkey, 123 Firmware Upgrade Webpage, 76 Broadcast mode, 114 force logout, 87 cables, 5 Group Information Webpage, 48 cascading, 19 Group Management Webpage, 49...
  • Page 159 IP address, default, 132 groups, 47, 106 IP Installer, 43 port access rights, 51, 59 ports, 61, 109 users, 53, 107 Keyboard Emulation Matrix Plus KVM adapter cables, 22 Mac, 125 mounting Sun, 126 desktop, 10 keyboard language layout, 111 rack, 11 keyboard layout, 67 MP0101.
  • Page 160 KM0832 User Manual managing ports, 109 keyboard language layout, 67, naming stations, 112 keyboards, 67 navigating, 96 managing, 61, 109 overview, 93 operating systems, 111 password, default, 94 selection, 30 passwords, setting, 104 settings, 66, 111 port defaults, restoring, 111 shortcuts, 102 port ID, 103 status, 39...
  • Page 161 OSD view, 69, 102 User Information Webpage, 54 passwords, 73, 104 User Management Webpage, 57 personal view, 70, 102 User Notice, iii Settings Webpage, 72 user settings, OSD, 72, 104 shortcuts, port, 102 username and password, default, 34, 94 Simple Mail Transfer Protocol users, managing, 53, 107 configuration, 44 SJ/T 11364-2006, ii...

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