Troubleshooting: Installation - Kwikset Smartcode 914 Programming And Troubleshooting Manual

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Troubleshooting: Installation

A
The interior mounting screws are difficult to tighten.
B
The interior and exterior assembly won't mount parallel to the door edge.
C
The interior assembly does not fit on the mounting plate.
If you encounter any of the problems above, the deadbolt latch may be
installed upside down. Remove the interior assembly, mounting plate,
and exterior assembly from the door, and look at the latch inside the
door hole.
If the word "UP" is upside down and at the bottom of the latch, the latch
is installed incorrectly.
Reinstall the latch, making sure the word "UP" faces upward.
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