C
The Status LED is solid red after the door handing process.
The lock interior is not mounted perpendicular
to the ground.
Remount lock interior assembly as illustrated in the Installation Guide.
The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the
exterior side of the door.
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The battery level is too low.
Use a fresh set of batteries, and perform the door handing process again.
The latch and strike are misaligned, causing
the latch to bind.
If you have not already done so, perform the door handing process while
the door is open. If it is successful only when the door is open, the latch
and strike are not aligned as they should be. Ensure door preparation is
in accordance with the door drilling instructions, available online.
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