Oricom Professional Series PRO90 User Manual

Oricom Professional Series PRO90 User Manual

Amplified speakerphone with answering system
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Contact details for Oricom support and warranty claims in Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Australia
Email: support@oricom.com.au
Phone: 1300 889 785 or (02) 4574 8888
(Monday to Friday 8am to 6pm AEST)
Web: www.oricom.com.au
Fax: (02) 4574 8898
Contact details for Oricom support and warranty claims in New Zealand
Email: support@oricom.co.nz
Phone: 0800 674 266
(Monday to Friday 10am to 8pm NZST)
Web: www.oricom.co.nz
Please see our website www.oricom.com.au for the latest version of this user guide as contents may be updated without notice.
Ref: 08082012

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Summary of Contents for Oricom Professional Series PRO90

  • Page 1 Contact details for Oricom support and warranty claims in New Zealand Email: support@oricom.co.nz Phone: 0800 674 266 (Monday to Friday 10am to 8pm NZST) Web: www.oricom.co.nz Please see our website www.oricom.com.au for the latest version of this user guide as contents may be updated without notice. Ref: 08082012...
  • Page 2 PRO90 Amplified Speakerphone with Answering System Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service and register your product online at: AUSTRALIA: www.oricom.com.au Oricom Customer Support - 1300 889 785 or (02) 4574 8888...
  • Page 3: Table Of Contents

    Table of contents Important Information ........................4 Getting started ..........................7 Corded phone display icons explained ...................11 Phone menu guide ........................12 Making and receiving calls ......................13 Using your menu ........................18 Using your phone book .......................26 Using your quick dial memory ......................29 Using your calls list ........................31 Using your answering machine .....................33 Use on a private branch exchange ....................40...
  • Page 4 Table of contents Need Help? If you need assistance setting up or using your Oricom product now or in the future, call Oricom Support. Australia 1300 889 785 or (02) 4574 8888 www.oricom.com.au Mon-Fri 8am – 6pm AEST New Zealand 0800 67 42 66 www.oricom.co.nz...
  • Page 5 Important Information Important: • Avoid exposure of this telephone to moisture or liquid. • To prevent electric shock, do not open the handset or base cabinet. • There is a slight chance that the telephone could be damaged by an electrical storm. It is recommended that users unplug the phone from the mains supply and telephone socket during a storm. • Do not use the handset in an explosive hazard area such as where there is gas leaking. • Follow the local regulations regarding the disposal of your packing materials, exhausted batteries and used phone. Wherever possible, recycle those materials. • Clean with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive solvents. • The earpiece of the handset may attract small metal objects such as staples and pins. Care should be taken when placing the handset near these items. • Do not use your telephone during an electrical storm thunderstorm as it is possible to get an electric shock.
  • Page 6 Important Information is compatible with all of Telecom's network services." "This equipment may not provide for the effective hand-over of a call to or from a telephone connected to the same line." "NZ Caller Display - Dialling back from the Caller's List. If a charge for local calls is unacceptable, the "Dial Button" should NOT be used for local calls. Only the 7-digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the "0" prefix." CAUTION Use only the mains adaptors supplied with this product. Incorrect adaptor polarity or voltage can seriously damage the unit.
  • Page 7 Corded Base menu Corded base menu settings Answer machine Phonebook Profile Ringer Tone Key tone Display Settings Time Remove HS Reset Answer mode Add new profile1 EXT melody on/Off language Boost Menu Date Time PIN Answer&record English On/off Edit profile2 INT melody Format Answer only Answer off...
  • Page 8: Getting Started

    If you have purchased a PRO90 telephone: • 1 corded phone (base) • 1 power adaptor • 1 telephone line cord Additional Cordless Handsets You can add up to 5 additional cordless handsets to your PRO90 Corded Phone. Please contact Oricom on 1300 889 785 for details. You will need to download the PRO910-1 User Guide from www.oricom.com.au for the complete instructions on your additional cordless handset.
  • Page 9: Set Up Your Phone System In Four Simple Steps

    Getting started Set up your phone system in four simple steps 1. Connect your corded phone a. Plug the power adaptor into the socket marked on the back of your corded phone and the other end into the mains power wall socket and switch the power on. b.
  • Page 10: Phone Location

    Getting started In Australia some phone wall sockets are the old "non modular" style. If you have this type of wall socket you will need to purchase a modular converter convertor plug (not supplied). These can be obtained from most electronic stores. Phone location Make sure your phone: • Is on a dry, flat and stable surface...
  • Page 11 Getting started Base Station Key BOOST Fast Forward / Memo 11 Volume Up Up / Redial / Pause 12 Volume Down Rewind / OGM 13 Antenna Down / CID / Recall 14 Phone book / Dial OK / Menu 15 Memory 1 Play / Pause 16 Memory 2 Stop / Esc / Ans on off 17 Memory 3 Mute / Delete...
  • Page 12: Corded Phone Display Icons Explained

    Corded phone display icons explained Corded phone display icons explained The following icons appear in your corded phone display to indicate: Ringer off Hands-free mode Call in progress Boost receiver volume is on (Icon will flash) Mute microphone You have new calls Internal call in progress...
  • Page 13: Phone Menu Guide

    Phone menu guide Phone menu guide Use this section to find your way around the menu display on your phones. How to use your phone menu display When you’ve set up your phones and everything’s connected, use your menu display to change a variety of settings on your phone –...
  • Page 14: Making And Receiving Calls

    Making and receiving calls Making and receiving calls Make a call As you enter each number to be dialled it will be announced to you. For this feature to work you must have the Read number feature set to On, see page 23. 1.
  • Page 15: Dial A Number In Your Phone Book

    Making and receiving calls note: Each phone number will be announced as you scroll through the redial list provided the Read Number feature is enabled. See page 23, “Read number” for details. Call back a previous caller (only if you have subscribed to Caller ID from your service provider) Your phone stores the last 30 incoming calls.
  • Page 16: Dial A Number Using The Quick Dial Buttons

    Making and receiving calls Dial a number using the quick dial buttons To store phone numbers under your quick dial memory buttons, see page 32. 1. Choose your quick dial number by pressing 2. Lift your handset. note: The quick dial number you’ve selected will be announced when you press the quick dial button provided the Read Number feature is enabled.
  • Page 17: See Call Length

    Use a headset (not included) Simply plug your headset into the headset socket marked on the right side of the corded phone. This socket can also be used with an Induction Neck Loop Oricom Part No. CLILOOP (not supplied). Mute During a call you can mute the microphone so your caller cannot hear you.
  • Page 18: Switch The Handset Ringer On And Off

    Making and receiving calls Switch the handset ringer on and off To switch the ringer on and off, simply press and hold for a couple of seconds. Power failure – What to do If your mains power fails, you can still use your phone to make and receive calls – though the incoming call light will not work, your caller’s details will not be stored, and the display will only show when you lift the handset.
  • Page 19: Using Your Menu

    Using your menu Using your menu For information on your phonebook, please go to page 25. For information on your answering machine, please go to page 33. Priority/Default Setting If you are the main user of this telephone you should change the settings in the menu so that they are just right for you. These settings will be memorised automatically whenever you wish to make or answer a call.
  • Page 20 Using your menu 2.1 Open your menu by pressing , then scroll using until Volume is located in the centre of the display then press 2.2 Scroll using until the Volume number required is located in the middle of the display then press 2.3 Scroll using until name is located in the middle of the display then press...
  • Page 21: Choosing Which Profile To Use

    Using your menu Choosing which profile to use Profiles cannot be activated while in speaker mode (hands-free). Incoming calls press before you answer the call the selected profile name will appear on the screen. Outgoing calls press and hold the until the required profile is highlighted on the display, lift handset and dial the required number option 2 lift the handset dial the required number and then press and hold the required profile.
  • Page 22: Record A Personal Ringer Melody

    Using your menu Record a personal ringer melody You can record personal ringer melodies. They will appear in the list of melodies for external calls. You can record up to 5 personal ringer melodies. 1. Open your menu by pressing , then scroll using Until Ringer Tone is located in the middle of the display and press 2. Scroll using Until Rec. Ringer is located in the middle of the display and press 3.
  • Page 23: Switch Key Tone On Or Off

    Using your menu Boost Function Memory When this feature is set to ON the state of the boost function will be remembered and can be set to ON or OFF for all calls. When set to OFF the Boost function will be turned OFF after each call is completed. The display shows During a call the flashes in the display.
  • Page 24: Display Contrast

    Using your menu Display contrast You have a choice of five screen contrast levels. 1. Open your menu by pressing , then scroll using until display is located in the middle of the display and press 2. Scroll using contrast will be displayed and press 3. You’ll see the current contrast setting (e.g. 3). 4. Change the contrast setting using and press Read number When this feature is set to On: as you enter each number or press a quick dial button to make a...
  • Page 25: Change Clock Hours To 12 Or 24 Hour Format

    Using your menu 3. Enter your old PIN and press 4. Enter your new PIN and press 5. Enter your new PIN once again and press note: Please keep a copy of your PIN number if you change the default PIN number . Date/time 1.
  • Page 26: Reset To Default Settings

    Using your menu Reset to default settings note: Your phone book, calls and redial lists and any answering machine messages will be deleted if you reset your phone to its default settings. 1. Open your menu by pressing , then scroll using until reset is located in the middle of the display and press 2. Enter the System PIN and press .
  • Page 27: Using Your Phone Book

    Using your phone book How to use the keypad when using your phone book You’ll see that the keys on your keypad have letters as well as numbers. If you press a chosen key a number of times it wll show you all the numbers and letters it represents. Here are some keys you may find useful when entering names and phone numbers in your phone book: • Press for a space • Press and release to change the special characters • Press to delete a number or letter you’ve entered...
  • Page 28: Edit A Phone Book Entry

    Using your phone book Edit a phone book entry 1. Press to open the phone book. 2. Scroll using to find the entry you want to edit and press 3. Scroll using until edit is located in the middle of the display and press 4.
  • Page 29: Copy Phone Book Entries To Another Phone

    Using your phone book Copy phone book entries to another phone note: You can only copy the phone book to another phone if that phone is registered on your phone system. It’s easy to copy: • a single entry (Copy entry) • entries not already on the handset you’re copying to (Copy append) • all entries (Copy all) Important: When you copy all entries to a handset, all existing entries will be deleted.
  • Page 30: Using Your Quick Dial Memory

    Using your quick dial memory Using your quick dial memory You can store a name (max. 16 characters) and telephone number (max. 24 digits) under each of the quick dial memory buttons: Store a quick dial name and number 1. Choose the quick dial button under which you want to store a name and number by pressing either 2.
  • Page 31: Delete A Quick Dial Entry

    Using your quick dial memory Delete a quick dial entry 1. Choose the quick dial entry you want to delete by pressing either 2. Press 3. Press until the arrow is located next to Delete and press 4. You’ll see Delete? on your display. Press to confirm or to cancel.
  • Page 32: Using Your Calls List

    Using your calls list Using your calls list note: You must subscribe to your network provider’s Caller Display/Caller ID service for this feature to work. Subscription charges apply. Incoming call telephone numbers should appear in your calls list. If you have the caller’s number stored in your phonebook the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per name and 23 digits per number).
  • Page 33: Delete A Single Calls List Entry

    Using your calls list Store numbers from your calls list to the phone book or quick dial memory (M1, M2, M3) It’s easy to store incoming call numbers to your phone book or quick dial buttons. 1. Press to open your calls list at the most recent entry. 2.
  • Page 34: Using Your Answering Machine

    Using your answering machine Using your answering machine After you’ve set up your phone system, follow these easy steps to set up and use your answering machine. Switch answering machine on or off To switch your answering machine on and off, simply press on the phone.The current answer mode will be announced.
  • Page 35: Record Your Outgoing Message

    Using your answering machine 2. To change the mode between Answer & Record and Answer Only press and hold for a couple of seconds. 3. To switch off the answering machine, press briefly. Record your outgoing message You can change the default answering message to your own. Your outgoing message needs to be under two minutes. 1.
  • Page 36: Record A Memo

    Using your answering machine messages: if your answering machine answers after 2 rings you have new messages, if it answers after 5 rings you have no new messages. Therefore, you can hang up after 3 rings knowing you have no new messages and you won’t be charged for the call.
  • Page 37: Delete A Single Message Or Memo

    Using your answering machine Delete a single message or memo 1. Play the message or memo you want to delete by pressing 2. Press and hold for a couple of seconds during playback of the message or memo to delete it. Delete all old messages and memos using the base 1.
  • Page 38: Remote Access To Your Answering Machine

    Using your answering machine Remote access to your answering machine You can call your answering machine to hear your messages when you’re away from home using most modern phones, including mobile phones. You need to use a PIN code to access your answering machine. The default code is 000. We suggest you change this for security reasons. Change PIN 1. Press to open the menu, scroll using until you highlight Ans Machine and press 2.
  • Page 39: Call In To Check Messages

    Using your answering machine Call in to check messages note: If you forget to switch on the answering machine it is possible to switch it on remotely. Call in and after 10 rings the "answer only" mode announcement is heard and it is then possible to use the procedures below to switch the machine on.
  • Page 40: Remote Access Instructions Guide

    Using your answering machine Remote access instructions guide While listening to your messages from a remote location, enter these numbers to manage your messages. To . . . Rewind messages, press 1. Play or pause your messages, press 2. Fast Forward through your messages, press 3. Hear outgoing message (OGM), press 4.
  • Page 41: Use On A Private Branch Exchange

    Use on a private branch exchange Use on a private branch exchange If your phone’s on an exchange (e.g. you need to dial 0 to get an outside line), you can transfer calls and use call back by using the R button. You’ll need to check your private exchange manual to find out which timing to use for your exchange. You can choose two recall timings: 100ms (Short) and 600ms (Long).
  • Page 42: Troubleshooting Guide

    Troubleshooting guide Troubleshooting guide I can’t make phone calls 1. Make sure the phone cable is connected properly. If it is, there may be a fault. Please make sure you’re using the phone cable that came with your phone. 2. Check power’s plugged in, switched on and working. 3.
  • Page 43 Troubleshooting guide My answering machine won’t record messages or memos 1. Check that your answering machine is connected and switched on. 2. Answering memory may be full. See page 35. My remote access isn’t working 1. Check you’re using the correct PIN. See page 37. 2.
  • Page 44: Technical Information

    Technical Information Technical details Power supply (corded phone) Input: 100-240V 50/60Hz Output: 12VDC 670mA Power supply (charger base) Input: 100-240V 50/60Hz Output: 7VDC 420mA Dialling mode Tone (DTMF) Recall time (Flash) Short (100 ms) / Long (600 ms) Optimum ambient temperature 0˚C to 45˚C Optimum relative humidity 20% to 80%...
  • Page 45 Technical Information phone Answer mode Answer and record PIN code for remote access Answer delay Time format 12 hours Ringing melody (external/internal) 8 / 9 Ringing volume Keypad beep Contrast Boost Recall time Short (100 ms) Dialling mode Tone...
  • Page 46: Customer Support

    If you have any problems setting up or using this product you will find useful tips and information in the Troubleshooting section of this user guide as well as “Frequently Asked Questions” on our website www.oricom.com.au. If you have further questions about using the product after reviewing the resources above or would like to purchase replacement parts or accessories please call our Customer Support Team.
  • Page 47: Warranty Information (Australia)

    Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorised to be returned to Oricom in Australia must include all of the following: • A completed Return Authorisation form • A copy of your Proof of Purchase (please keep your original copy)
  • Page 48: Important Information

    Warranty information (Australia) Important Information Repair Notice Please be aware that the repair of your goods may result in the loss of any user-generated data (such as stored telephone numbers, text messages and contact information). Please ensure that you have made a copy of any data saved on your goods before sending for repair.
  • Page 49 Warranty information (Australia) Warranty information (Australia) This Warranty is provided by Oricom International Pty Ltd ABN 46 086 116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after referred to as “Oricom”. Oricom makes no other warranties or conditions, express or implied, including as to acceptable quality and fitness for a particular purpose, except as stated in this Warranty.
  • Page 50 Oricom is not liable for any claim made by a third party or made by you on behalf of a third party. This limitation of liability applies whether damages are sought, or a claim made, under this Warranty...
  • Page 51 For warranties that cannot be excluded, restricted or modified, Oricom limits the remedies available to those specified in the relevant legislation. Oricom products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced...

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