Trouble Shooting; Error Conditions; Print Engine Condition And Led Status - Direct Color Systems Direct Jet 1024UVHS Maintenance And Troubleshooting Manual

TROUBLE SHOOTING

If you have difficulty operating the printer, the troubleshooting procedures in this section should, in
most cases, solve the problem. Turning the printer off and back on and rebooting the P.C. (cold
booting the system) may also clear the error. If you still have difficulty after trying the following
procedures, the Direct Jet printer often uses the lights on the Control Panel buttons to indicate
various error conditions. These lights will usually illuminate in conjunction with a physical condition
on the printer itself. Use these tables to help you identify and fix the error.

Error Conditions

Print Engine Condition and LED Status

Printer Status
Power OFF
Fatal error
Maintenance request
Media error
Ink cartridge replacement
is in progress
Ink sequence is in progress
CSIC error
No ink cartidge error or
ink-out error
Data processing
Ink level low
Power ON
Lock Out Indicator Lights
DCS_Direct_Jet_1024UVHS_Maintenance_Troubleshooting_Guide_1.2.docx
Indicators (LEDs)
Error light
Power
1
Flashes at
high speed
Flashes at
OFF
high speed
Flashes
OFF
alternately
-- ON
Flashes --
Flashes --
-- --
-- --
Flashes --
-- --
Flashes --
Double then
alternating
1
When two or more errors occur at the same time, the one with higher priority will be indicated.
2 The cartridge LED corresponding to each ink cartridge lights.
Priority 1
Error light Solution
2
OFF 1 Press
Flashes at
2 See below.
high speed
The waste ink counter has exceeded its
Flashes
3 maximum number. Reset the waste ink pad
alternately
counter.
-- 4 See below.
-- 5 Wait for command to finish.
-- 6 Wait for command to finish.
Install ink cartridges or reseat existing
ON 2
cartridges.
7
ON 2 See below.
Wait for command (print, nozzle check, head
-- 8
cleaning) to finish.
Flashes 2 9 See below.
-- -- Wait for the light to be solid.
Double then
Confirm that the cover is firmly closed.
alternating
Go to table of contents
to turn the print engine on.
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