Lexmark 5770 Photo Jetprinter User Manual
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Lexmark 5770 Photo Jetprinter User Manual

Lexmark 5770 Photo Jetprinter User Manual

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Lexmark Photo
Jetprinter 5770
User Guide

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  • Page 1 Lexmark Photo Jetprinter 5770 User Guide...
  • Page 2 International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.

  • Page 3: Table Of Contents

    Contents Chapter 1 - Introducing your printer ..1 Printer features and specifications ....2 System requirements .
  • Page 4 Cleaning the print nozzles ......29 Wiping the print nozzles and contacts ....30 Cleaning print cartridge carrier contacts .
  • Page 5 Iron-on transfers for T-shirts ..... . . 69 Appendix A - Notices .....71 Appendix B - Statement of Limited Warranty .79 Contents...
  • Page 6 Contents...

  • Page 7: Chapter 1 - Introducing Your Printer

    Introducing your printer Chapter One Your printer is a general purpose color inkjet printer that provides high quality text and photos. You can use your printer all by itself to print photos, or connect to your computer when you want to print on single sheet paper, envelopes, labels, index cards, coated paper, glossy film, photo paper, transparencies, greeting cards, and iron-on transfers.

  • Page 8: Printer Features And Specifications

    This illustration shows the parts of the printer. Paper support Automatic feeder Manual feeder Left paper guide Paper status light Paper feed button Top camera Paper card slot exit tray Bottom camera card slot Busy light Operator Panel Printer features and specifications Your printer features: •...
  • Page 9 • Superior editing and formatting options. You can edit your photos to produce panoramic or cropped prints. You can also print your photos in multiple photos per page formats. • On-screen or verbal feedback of printer status. • Low cost, near laser-quality print. •...

  • Page 10: System Requirements

    Printer dimensions Height: 5.0 in. (152 mm) Width: 17.0 in. (432 mm) Depth: 8.0 in. (203 mm) Weight: 9.0 lbs. (4.1 kg) Temperature and humidity Print quality can vary depending on air temperature and relative humidity. • Operating temperature range: 10° to 40°C (50°...

  • Page 11: Using The Printer's Light And Button

    Using the printer's light and button Your printer has two sets of lights and buttons: • One set is located at the bottom left-hand corner of the printer, on the operator panel. For more information on the operator panel light and buttons, refer to the Getting Started booklet that tells you how to set up and use your printer without a computer.

  • Page 12: Paper Feed Button

    Paper Feed button Use the Paper Feed button to feed paper into the printer when you run out of paper during a print job and the Paper Status light blinks. If you run out of paper during a print job: Load paper.

  • Page 13: Chapter 2 - Using The Printer Software

    Using the printer software Chapter Two When you installed the software for your printer, several small applications were installed on your computer. The following table describes these applications: Use this software: When you want to: Control Program • install or replace print cartridges •...

  • Page 14: Opening The Control Program

    Opening the Control Program From the Start menu, click Programs. Click the Lexmark 5700 Series program group. Click Lexmark 5700 Ctrl Prog on LPTx. Opening the Printer Driver You can open the printer driver from almost any application. To open the printer driver:...

  • Page 15: Chapter 3 - Loading Paper And Other Media

    Use the Photo print cartridge shipped with your printer to print on photo paper and glossy film. • Use a Black print cartridge to print on all other paper types. (To purchase a Black print cartridge from Lexmark, use part number 12A1970.) Loading paper and other media...
  • Page 16 Photo paper types and sizes For best photo print results using Color and Photo print cartridges, use photo paper designed for an inkjet printer, such as the following: Type Size Part number Photo paper Letter (20-pack) 1372481 (20-pack) 1372208 4x6 cards (20-pack) 12A0074 * You can purchase other excellent photo papers in both...

  • Page 17: Plain Paper

    Use a coated paper designed for inkjet printers, such as Lexmark's High Resolution Premium Inkjet paper. To order this paper from Lexmark, use Lexmark part number 1402780 (letter size) or 1402781 (A4 size). Plain paper You can get good print quality on many types of plain paper.
  • Page 18 Envelope types and sizes The printer supports the following envelope sizes and card types: Envelope Sizes Card Types • 6 3/4 • • • Postcard • 7 3/4 • • • Index card • • • Baronial Do not use envelopes that have: •...
  • Page 19 • Be careful not to touch the printed surface until the ink is dry. • If you are printing several sheets, remove each sheet as it exits the printer and allow it to dry before stacking. • Cover the printed area with plain paper when storing.

  • Page 20: Loading The Automatic Feeder

    Greeting card types and sizes Use Lexmark Inkjet Greeting Cards, part number 1372482 (letter) or 70X7254 (A4). Each greeting card comes with an envelope. Iron-on transfer types and sizes To create colorful, custom-designed T-shirts, use Lexmark Iron-On Transfers, part number 1372480 (letter) or 1402519 (A4).
  • Page 21 Extend the paper exit tray. Place the paper or other media against the right side of the automatic feeder. • If the media has a preferred print side, insert with the print side facing you. • Insert letterhead with the top of the page pointing down.
  • Page 22 Squeeze the release tab and the left paper guide together, and slide the left paper guide to the edge of the paper. Paper Guide ReleaseTab You are now ready to print. Loading envelopes or other print media To load envelopes, thick paper, or other card stock in the automatic feeder: Remove any paper from the automatic feeder.
  • Page 23 Paper guide Release Before you send a job to print, choose the appropriate paper size and paper type in the Lexmark printer software. Loading paper and other media...

  • Page 24: Loading The Manual Feeder

    Loading the manual feeder You can print from the manual feeder without removing paper or envelopes from the automatic feeder. The manual feeder allows you to print one sheet of print media at a time. Loading paper or other print media Extend the paper exit tray.
  • Page 25 Push the media downward until the printer automatically loads it. Before you send a job to print, choose the appropriate paper size and paper type in the Lexmark printer software. Loading paper and other media...
  • Page 26 Loading paper and other media...

  • Page 27: Chapter 4 - Caring For Your Print Cartridges

    • Do not refill print cartridges. Refilling empty print cartridges invalidates your warranty. Incompatible inks can cause damage to the printhead or to the printer. For best results, use Lexmark supplies with the printer. Caring for your print cartridges...

  • Page 28: Installing Or Replacing Print Cartridges

    Installing or replacing print cartridges The following procedures are for installing or replacing a print cartridge when your printer is connected to a computer. If you are using your printer without a computer, you can install or replace print cartridges through the operator panel.
  • Page 29 If you are installing a Photo or Black cartridge, a Change Cartridge screen appears. Choose the type of cartridge you are installing. At the printer, pull the handle of the print cartridge you are replacing toward you until you hear a snap. The following table lists the correct position for each cartridge type.

  • Page 30: Installing Or Changing A Print Cartridge

    Remove the print cartridge by lifting it straight out of the printer. Installing or changing a print cartridge If necessary, follow the steps for “Removing a print cartridge” on page 22 before proceeding. If you are installing a new print cartridge, remove it from its packaging.
  • Page 31 Insert the replacement print cartridge in the print cartridge carrier. The following table lists the correct position for each cartridge type. Cartridge type Cartridge carrier slot Color left Photo or right Black (optional) Push firmly on the cartridge until it snaps back securely into place.

  • Page 32: Disposing Of Used Cartridges

    If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. From the Cartridges tab, choose the appropriate selection for the cartridge you installed. If you Click: installed: a new Black Black Cartridge, P/N 12A1970 cartridge New Cartridge Installed an old Black...

  • Page 33: Aligning The Print Cartridges

    Aligning the print cartridges Use the printer software to align the print cartridges when: • You install the printer software on your computer. • You re-connect the printer to your computer - even if you have aligned them from the operator panel. •...
  • Page 34 The Align Cartridge dialog box appears on your screen. Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns is printed. Each pattern has a number under it. Below are example test patterns. If you are installing a Color and Photo cartridge set, only test patterns A and B appear on your screen.

  • Page 35: Cleaning The Print Nozzles

    Cleaning the print nozzles The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by cleaning (purging) the nozzles. A test line prints so you can see if the cleaning process was successful.

  • Page 36: Wiping The Print Nozzles And Contacts

    Look for a break in the diagonal lines. A broken line indicates clogged nozzles. If the bottom line has fewer breaks, or better print quality than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean.
  • Page 37 When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix. Nozzles Contacts To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. Allow the gold-colored area to dry.

  • Page 38: Cleaning Print Cartridge Carrier Contacts

    Cleaning print cartridge carrier contacts Clean the print cartridge carrier contacts only if you have cleaned and wiped the print nozzles and print quality is still unsatisfactory. To clean the print cartridge carrier contacts: From the printer’s Control Program, click the Cartridges Tab.
  • Page 39 Plug the printer power cord into an electrical outlet. You do not want to reset the ink level counter. Click Old Color Cartridge to return the cartridge carrier to the far right position. Test the print cartridge by choosing the Clean Print Nozzles button on the Cartridges Tab.
  • Page 40 Caring for your print cartridges...

  • Page 41: Chapter 5 - Printing From Dos

    Chapter Five You must install the following before you can print from DOS applications: • Lexmark 5700 Series printer software • PCL 3 printer driver for each DOS application Appropriate drivers in order of preference are: – HP DeskJet 500C –...

  • Page 42: Printing From Dos Applications

    To change DOS print settings from the printer software: Open the printer's Control Program. For help opening the Control Program, see “Opening the Control Program” on page 8. Click the DOS Printing Tab. Change settings as needed. Click to save the settings. Note: When you make changes on the DOS Printing Tab, they apply to DOS print jobs only.
  • Page 43 DeskJet 500 printer driver. For help installing a printer, see your application user's documentation. You can use the printer driver for your Lexmark Photo Jetprinter™ 5770 to change printer settings that are not in your application. For help, see “Changing print settings for DOS applications”...

  • Page 44: Printing To A File

    Printing from a DOS application to another printer Follow these steps when you want to send a DOS print job to a printer other than your Lexmark Photo Jetprinter 5770. Open the printer's Control Program. For help opening the Control Program, see “Opening the Control Program”...
  • Page 45 – copy is the DOS copy command. – filename is the name of the print file you cre- ated. – lptn is the port where your printer is connected. For example, lpt1 or lpt2. – /b instructs the computer to send the data in binary form.
  • Page 46 Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing. Some applications offer a color or black (mono) version of the HP DeskJet 500C driver. Choose the black (mono) version if you are printing in black only.
  • Page 47 Enabling DOS printing to other printers To enable DOS printing to other printers: Open the printer's Control Program. For help opening the Control Program, see “Opening the Control Program” on page 8. From the Options Tab, select the Disable CJ5700 DOS Printing option.
  • Page 48 Printing from DOS...

  • Page 49: Chapter 6 - Troubleshooting

    Troubleshooting Chapter Six Use this section to identify and solve problems. Section Page Bidirectional communications problems Printhead failure Deleting photo files Error messages on your computer Error messages on the printer operator panel General printing problems Paper feed problems Poor print quality Printer software problems Removing the exit tray Troubleshooting...

  • Page 50: Bidirectional Communications Problems

    Bidirectional communications problems These events indicate bidirectional communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. • Print cartridge ink level indicators on the Status or Cartridges Tabs of the printer's Control Program are grayed out.
  • Page 51 Replacing the parallel cable You must use an IEEE 1284-compliant parallel cable that supports bidirectional printing. Verify your printer cable meets these specifications. To purchase a Lexmark cable, see “Parallel cable” on page 65. Computer configuration problems If you have the correct parallel cable and bidirectional communications problems persist, you may have a computer configuration problem.
  • Page 52 • The parallel port on your computer is not configured for bidirectional communications. • The IRQ (Interrupt Request) assigned to your printer is also assigned to another hardware device, such as a scanner or sound card. This situation is commonly called a "hardware configuration conflict."...

  • Page 53: Printhead Failure

    Printhead failure Any of these problems can cause the Printhead Failure message to appear: • The print cartridge carrier contacts are dirty • The print nozzles on the print cartridge are dirty • There is a problem with the Color, Black, or Photo print cartridge To begin troubleshooting the problem: Clean the print cartridge carrier contacts and wipe...
  • Page 54 Did the message reappear? • YES. There may be a problem with one of the print cartridges. Continue with step 5. • NO. You have solved the problem. Remove the Photo or Black print cartridge from the printer. For help, see “Removing a print cartridge”...

  • Page 55: Deleting Photo Files

    Replacing the print cartridge Replace the print cartridge that has the problem with a new print cartridge. For help, see “Installing or replacing print cartridges” on page 22. Print a test page. Did the message reappear? • YES. Your printer requires service. See your printer registration card for the appropriate telephone number for your country.

  • Page 56: Error Messages On Your Computer

    Error messages on your computer Message Solutions Ink low Your print cartridge is running out of ink. You need to purchase a new print cartridge. Out of memory • Before sending a file to print, close all other open files in the application you are using. The printer prints a blank page when too many files are open in the same application.

  • Page 57: Error Messages On The Printer Operator Panel

    Error messages on the printer operator panel Message Solutions Please insert Camera Make sure a camera card is properly inserted in the Card printer. Refer to page 11 of your Getting Started booklet that tells you how to use your printer without a computer.

  • Page 58: General Printing Problems

    DOS Print command. The DOS Print command causes printing delays. Power supply fails If your power supply fails, replace it with the Lexmark replacement part or other UL LISTED Direct Plug-In Power Unit marked “Class 2” and rated 30 V dc at 500 mA. Troubleshooting...
  • Page 59 Normally, a job is finished processing when the first page of the job prints. • Also, make sure the Lexmark 5700 Series is set as your default printer driver. Intermittent printing See “Bidirectional communications problems” on page 44.
  • Page 60 Problems Solutions Paper Status light is If the Paper Status light is blinking and an error blinking and an error message appears on your computer screen, make message appears on sure: your screen • the printer has paper. • there is not a paper jam. If the printer has paper and there is no paper jam, try the following: Unplug the printer power cord from the...
  • Page 61 • the printer is not being held or paused. To check the printer status: From the Printers folder, double-click the Lexmark 5700 Series icon. Click the Printer menu and make sure no checkmark appears next to the Pause Printing option.
  • Page 62 Problems Solutions Printer seems to be Make sure: printing but no • The print cartridges are properly installed in characters appear the printer. See “Installing or replacing print cartridges” on page 22. • The tape was removed from the print cartridges before they were installed.

  • Page 63: Paper Feed Problems

    Paper feed problems Problems Solutions Paper fails to feed If paper doesn't move through the automatic feeder: Open the printer front cover. Remove any obstructions inside the printer. Close the printer front cover. Press the Paper Feed button. Paper jam Pull firmly on the paper to remove it.
  • Page 64 Problems Solutions Paper sticks together If paper sticks together when moving through the automatic feeder, try the following: • Make sure there is not too much paper in the automatic feeder. Depending on the thickness of your paper, the automatic feeder can hold up to 100 sheets of paper.

  • Page 65: Poor Print Quality

    Poor print quality Problems Solutions Black text is not sharp Your printer was shipped with a Color print cartridge and a Photo print cartridge. For better text and graphics printing, we recommend replacing the Photo print cartridge with a Black print cartridge (P/N 12A1970).
  • Page 66 Problems Solutions General print quality Try one (or more) of the following suggestions to problems correct this problem: • A print cartridge may be out of ink or low on ink. If the Ink Low message has appeared on your screen, install a new print cartridge. See “Installing or replacing print cartridges”...
  • Page 67 Problems Solutions Poor print quality at Like other printers, your printer cannot print in the left, right, or bottom extreme left, right, or bottom edges of an envelope. edge of envelope To avoid poor print quality at the edges of the envelope, we recommend using these minimum margin settings: Left and Right Margins...
  • Page 68 Try using a different fill pattern in your application transparencies software. contain white streaks Unexpected or Make sure you have your Lexmark 5700 Series missing characters printer driver selected as the default printer. Your printer may have bidirectional communi- cations problems. See “Bidirectional communi- cations problems”...

  • Page 69: Printer Software Problems

    Printer software problems Problems Solutions Portions of printer's If the ink level indicators of the Cartridges Tab are Control Program grayed out, and printer error messages and job grayed out progress information do not appear on the computer screen, see “Bidirectional communi- cations problems”...

  • Page 70: Removing The Exit Tray

    Removing the exit tray If you need to repack the printer in its original box, you must remove the paper exit tray. Remove the paper support. Pull the paper exit tray as far out of the printer as possible. Turn the printer over so you can see the bottom of the printer.

  • Page 71: Chapter 7 - Ordering Supplies

    Ordering Supplies Chapter Seven To order Lexmark supplies, either contact your point of purchase or any Lexmark Authorized Supplies Dealer. You may also order supplies from Lexmark over the telephone. Check your printer registration card for the appropriate telephone number for each country.

  • Page 72: Photo Paper

    Photo paper To order Inkjet Photo Paper from Lexmark, use these part numbers: Size Number of sheets Part number 12A0074 Letter 1372481 1372208 Coated paper For the best color and black and white printing results, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper.

  • Page 73: Glossy Film

    Glossy film To print on glossy film, use Lexmark Inkjet Glossy Film. To order glossy film from Lexmark, use these part numbers: Size Number of sheets Part number Letter 1402795 Letter 1402750 1402796 1372361 Transparencies To print on transparencies, use Lexmark Inkjet Transparencies.

  • Page 74: Greeting Cards With Envelopes

    Each greeting card comes with an envelope. To order Inkjet Greeting Cards from Lexmark, use these part numbers: Size Number of sheets Part number Letter 1372482 70X7254 Labels To order Inkjet Labels from Lexmark, use these part numbers: Sheet Label Labels Number Part size size of sheets...

  • Page 75: Iron-On Transfers For T-Shirts

    Iron-on transfers for T-shirts To order Inkjet Iron-On Transfers, use these part numbers: Size Number of sheets Part number Letter 1372480 1402519 Ordering Supplies...
  • Page 76 Ordering Supplies...

  • Page 77: Energy Star

    Any functionally equivalent cut the energy used by up to 50 product, program, or service that does percent. Lexmark is proud to be a not infringe any existing intellectual participant in this program. property right may be used instead.
  • Page 78 Statement • Consult your point of purchase or The Lexmark Photo Jetprinter 5770, service representative for Type 4093-S04, has been tested and additional suggestions. found to comply with the limits for a Class B digital device, pursuant to The manufacturer is not responsible Part 15 of the FCC Rules.

  • Page 79: Industry Canada Compliance Statement

    Directive has should be directed to: been signed by the Director of Manufacturing and Technical Director of Lab Operations Support, Lexmark International, Lexmark International, Inc. S.A., Boigny, France. 740 New Circle Road NW Lexington, KY 40550 This product satisfies the Class B...
  • Page 80 Lexmark components. The prodotto e facilmente safety features of some parts may raggiungibile. not always be obvious. Lexmark is • Per la manutenzione o le not responsible for the use of other riparazioni, escluse quelle descritte replacement parts.
  • Page 81 Bauteile und Optionen sind bereikbaar stopcontact in de buurt nicht immer offensichtlich. Sofern van het produkt. Teile eingesetzt werden, die nicht von Lexmark sind, wird von • Neem contact op met een Lexmark keinerlei Verantwortung professionele onderhoudstechnicus oder Haftung für dieses Produkt voor onderhoud en reparaties die übernommen.
  • Page 82 Lexmark-produkter. Säkerhetsegenskaperna för vissa Sikkerhetsinformasjon delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om • Hvis produktet ditt ikke er merket delar av ett annat fabrikat används. med dette symbolet, , må det Informació de Seguretat bare kobles til en stikkontakt som er jordet.
  • Page 83 Lexmark. Os recursos de segurança • O cabo deve ser ligado a uma de alguns componentes podem não tomada localizada perto do produto ser sempre óbvios. A Lexmark não e facilmente acessível. é responsável pelo uso de outros • Para todos os serviços ou componentes de substituição.
  • Page 84 Notices...

  • Page 85: Statement Of Limited Warranty

    If you transfer this product to another not for resale, from Lexmark or a user, warranty service under the terms Lexmark remarketer, referred to in of this statement is available to that this statement as “Remarketer.”...
  • Page 86 Remarketer or • modification or attachments Lexmark, or ship it prepaid and suitably packaged to a Lexmark • accidents or misuse designated location. You are •...

  • Page 87: Limitation Of Liability

    This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to any developer of materials supplied to Lexmark.
  • Page 88 Statement of Limited Warranty...
  • Page 89 Glossary application software A software product, such as a spreadsheet or word processing program, that is designed for use on a personal computer. Air Brush Air Brush is a name for a modified Floyd- Steinberg Error-Diffusion, sometimes called the diffusion or scatter style of printing. dithering When images are printed using the dithering selections from the halftoning area, the printer...
  • Page 90 icon A representation or symbol. inkjet A non-impact printing technology that creates characters and graphics by the composition of programmed patterns of ink dots. interface A data conversion device that allows communication between the printer and the computer. See also parallel interface. line art A halftone method used for simple line art and computer graphics.
  • Page 91 DOS 39 from Windows 36 aligning printheads 27 to file 38 automatic feeder to other printers 38, 41 loading 14 to your Lexmark printer 41 location 14 electronic emission notices 72 bidirectional communications Energy Star 71 disabling 46 envelopes...
  • Page 92 power supply replacement 52 print cartridges iron-on transfers aligning 27 loading 18 cleaning 29 ordering 69 cleaning carrier contacts 32 types and sizes 14 disposing of 26 installing 22 ordering 65 labels preserving 21 loading 14 removing 22 ordering 68 replacing 22 types and sizes 13 wiping nozzles and contacts...
  • Page 93 description 7 problems 63 supplies, ordering 65 system requirements 4 transparencies loading 14, 18 ordering 67 types and sizes 10, 12 troubleshooting 43 United Kingdom Telecommu- nications Act 1984 73 warranty information 79 Index...
  • Page 94 Index...
  • Page 95 Form 7/16/98 You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you. Did you find the book well organized?
  • Page 96 UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 2659 LEXINGTON, KY POSTAGE WILL BE PAID BY ADDRESSEE Lexmark International, Inc. Department F95, Building 035-3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511-9954 | | | | | |...

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