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Summary of Contents for iStorage diskAshur SSD
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Page 1: User Manual
® User Manual ® www.istorage-uk.com... - Page 2 ® Copyright © iStorage, Inc 2012. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
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Page 3: Table Of Contents
2. Connecting the diskAshur SSD ....................6 3. Connecting the diskAshur SSD with USB Y-Cable ..............7 4. How do I use the diskAshur SSD the first time? ................ 7 5. What if I forget the User Password? ..................7 6. -
Page 4: Introduction
The iStorage diskAshur SSD Secure Drive is the ultimate portable solid state drive and secure storage system. With an easy-to use keypad design and software free setup, the diskAshur SSD enables you to securely access the drive with your own unique PIN. Featuring your choice of 128-bit or 256-bit hardware encryption and a super-fast USB 3.0 connection, the diskAshur SSD provides seamless real-time encryption, keeping your data safe even if the hard drive is removed from its enclosure. -
Page 5: Diskashur Ssd Layout
• Return to the previous step when you knowingly entered a wrong password • Exit the Admin Mode button can be used to access the diskAshur SSD and it can also be used as an OK acknowledgement in the following operations: •... -
Page 6: Connecting The Diskashur Ssd
Be sure to review the following information before you begin to use the diskAshur SSD. Caution: Use only the included cables with your diskAshur SSD. You might damage the drive if you use a cable not included with the diskAshur SSD. -
Page 7: Connecting The Diskashur Ssd With Usb Y-Cable
Caution: If you forget or lose your ADMIN password there is no way to access the drive. Even an iStorage employee will be unable to help you access your data. In the event that this happens, the only way to use the drive is to do a complete reset, which will reset the encryption key making all data on the drive unrecoverable and restore the diskAshur SSD to the default Admin Password 123456. -
Page 8: Entering The Standby Mode
8. Exiting the User Mode To exit the User Mode, press the “Cancel” button on the diskAshur SSD keypad. If there is no activity for 5 seconds the drive will lock and go into Standby mode. -
Page 9: Entering The Admin Mode
Mode. To enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer. The diskAshur SSD goes into the Standby Mode, and the LED indicator light turns RED. 2. Press and hold + 0 for five seconds until the LED indicator light flashes RED. -
Page 10: Changing The Admin Password
• You waited longer than 10 seconds before entering a password. • The new password was entered incorrectly. 2. If no activity is detected within two minutes in the Admin Mode, the diskAshur SSD will return to the Standby Mode. -
Page 11: Adding A New User Password
6 digits and a maximum of 16 digits). The LED indicator light will flash GREEN three times. 5. Immediately re-enter the new User Password and press . The LED indicator light will stay solid GREEN indicating that the User Password has been changed successfully. www.istorage-uk.com... -
Page 12: Setting The Unattended Auto Lock Feature
To protect against unauthorized access if the drive is unlocked and unattended, the diskAshur SSD can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur SSD Unattended Auto Lock feature is turned off. The Unattended Auto Lock can be set to activate after 5, 10 or 20 minutes. -
Page 13: Brute Force Protection
Accordingly, one definition of “breaking” a cryptographic scheme is to find a method faster than a brute force attack. How does the diskAshur SSD protect against brute force attack? 1. With the drive locked and in the standby state the LED indicator light will be solid RED. -
Page 14: Setting A Self Destruct Password
17. Setting a Self Destruct Password The diskAshur SSD has the ability to set a password that will reset the encryption key if needed. By resetting the encryption key all data on the drive will be lost and cannot be recovered. -
Page 15: Completely Resetting The Diskashur Ssd
Attention: Completely resetting the diskAshur SSD will reset the encryption key, in effect making all the data on the drive unrecoverable. You will need to partition and format the diskAshur SSD with disk management applications. To perform a complete reset of the drive, do the following: 1. - Page 16 ® In the Computer Manage window, click Disk Management. In the Disk Management window, the diskAshur SSD is recognized as an unknown device that is uninitialized and unallocated. Note: If the Initialize Disk Wizard window opens, click Cancel. Right-click Unknown Disk, and then select Initialize Disk.
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Page 17: Hibernating, Suspending, Or Logging Off
14. Wait until the format process is complete. The diskAshur SSD will be recognized and it is available for use. 20. Hibernating, Suspending, or Logging off from the Operating Sys tem Be sure to save and close all the files on your diskAshur SSD before hibernating, suspending, or logging off from the Windows operating system. -
Page 18: Troubleshooting
There is no other way to retrieve the Admin Password except a complete reset of the diskAshur SSD. After a complete re- set, all data will be lost and you will need to initialize, allocate and format the diskAshur SSD manually. Then you will be able to use the default Admin Password 123456. - Page 19 The issue you are having is being caused by power saving settings on your PC or Laptop so please see below and make the appropriate changes to your computer and this will stop the diskAshur SSD from locking as when your computer is power saving it switches off data to the USB ports and our products see that as `Disconnect` and are designed to lock when this is detected.
- Page 20 Apple Mac The diskAshur SSD keeps locking after 5-10 minutes on the Macs – This will be due the Mac’s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below;...
- Page 21 The diskAshur SSD will not power on when connected to my computer? This only happens when the computer the diskAshur SSD is connected to cannot provide enough power from the USB port to power the drive. This issue only appears on much older computers and/or imbedded systems like USB enabled medical equipment.
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Page 22: Technical Support
DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID. - Page 23 ® © iStorage, 2012. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.com...
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