Floor Limits - ANZ POS Turbo Plus Operating Manual

Authorisation does not amount to verification that the transaction is genuine nor does it
authenticate the customer.
NOTE:
• Authorisation of the transaction does not mean that the true cardholder has authorised the
transaction
• Authorisation does not protect the merchant from chargebacks
• The bank, ANZ cannot guarantee that a transaction has been conducted by the true cardholder.
Authorisation Declined
Where an Authorisation is declined, please seek an alternative method of payment. If the
customer cannot pay, the goods should be reclaimed. For goods that cannot be reclaimed
(e.g. food items, petrol etc.), request photographic identification such as a Driver's Licence or
take a description of the person and arrange with the customer to provide an alternative
method of payment. If unsuccessful, report the incident to the Police.

1.4 Floor Limits

A Floor Limit is a dollar amount set for a particular type of card transaction processed via your
Merchant Facility. Please note that floor Limits relate to all transactions.
Your Letter Of Offer outlines all Authorised Floor Limits that are specific to your business. As
some of these limits are specific to your business or industry, please insert these Authorised
Floor Limits in the appropriate spaces provided.
Authorised Floor Limits
Credit Card Floor Limits (including Visa and MasterCard Debit Transactions)
Manual (Imprinter):
Electronic Fallback:
Internet:
Mail Order & Telephone Order:
All Other Electronic Transactions:
NOTE: Please refer to your Merchant Agreement for further information on Floor Limits that apply to
Manual Imprinter and Electronic Fallback.
Debit Card Floor Limits (not including Visa and MasterCard Transactions)
• All Merchants cash/combined purchase/cash $0
• Service stations, taxis/limousines, liquor and convenience stores $60
• Supermarkets $200
• All Other $100.
Charge Card Floor Limits
Diners Club:
NOTE: A $0 Floor Limit applies to all Hand key Mail/Telephone Order and eCommerce transactions
(refer to section 14 and 15 of this guide).
Please insert your Authorised Floor Limit
Please insert your Authorised Floor Limit
$0
$0
$0
American Express: