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POS PLUS
ANZ POS PLUS Manuals
Manuals and User Guides for ANZ POS PLUS. We have
2
ANZ POS PLUS manuals available for free PDF download: Operating Gudie, Quick Reference Manual
ANZ POS PLUS Operating Gudie (93 pages)
INTEGRATED EFTPOS SOLUTIONS
Brand:
ANZ
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Table of Contents
2
1 Welcome
4
Merchant Agreement
4
Important Contact Details
4
Authorisation
4
Floor Limits
5
Change of Business Details
6
2 Cards You Can Accept
6
3 Merchant Cards
7
4 Equipment Maintenance
8
5 Stationery
8
6 Fraud Minimisation
8
7 Errors and Disputes
14
Typical Causes of Return and Corrections
14
Chargebacks
14
8 ANZ POS Plus
15
Terminal Features
15
Terminal Keypad
15
Card Reader
16
9 Processing a Sale
17
How to Process a Cheque or Savings Purchase Transaction (Applies to both Magnetic Stripe and Chip Cards)
17
How to Process a Credit Purchase Transaction Using a Magnetic Stripe Card
18
How to Process a Credit Purchase Transaction Using a Chip Card
20
10 Processing a Cash-Out Only Transaction
23
11 Processing a Refund Transaction
24
12 Electronic Fallback (EFB) Processing
28
13 Manual Transaction Processing
33
Paper Voucher Processing
33
Hand Key (Manual Entry) Processing
39
14 Mail, Telephone and Ecommerce Order Processing
41
How to Process a Mail Order Transaction (Credit Cards Only)
41
How to Process a Telephone Order Transaction (Credit Cards Only)
43
How to Process an Ecommerce Order Transaction (Credit Cards Only)
44
15 Optional Features
46
Tip@Terminal (Tip with PIN) Transactions
46
Pre-Authorisation
49
Customer Preferred Currency
57
16 Terminal Error Messages
60
17 Settlement
63
18 Print Totals
64
19 Reprint the Last Record
64
20 Transaction Detail Report
64
21 Filing and Retention of Transaction Records and Vouchers
92
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ANZ POS PLUS Quick Reference Manual (4 pages)
Brand:
ANZ
| Category:
Payment Terminal
| Size: 0 MB
Table of Contents
Installation
1
Purchases
1
How to Process Transactions
1
Refunds
2
Mail / Telephone Order Transactions (Moto)
2
Settlement
2
Clearing Electrnic Fall Back (Efb) or Contactless Transactions
2
Replacement Terminal Installation Tips
2
Pc Eftpos Support
3
Configuring Communication Mode
3
Terminal Security
3
Anz Contactless Payments
4
Things You and Your Staff Need to Know
4
Scenarios You Might Encounter
4
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