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ANZ TURBO Sale Terminal Manuals
Manuals and User Guides for ANZ TURBO Sale Terminal. We have
1
ANZ TURBO Sale Terminal manual available for free PDF download: Operating Manual
ANZ TURBO Operating Manual (57 pages)
SIMPLE AND RELIABLE PAYMENT SOLUTIONS
Brand:
ANZ
| Category:
Payment Terminal
| Size: 1.34 MB
Table of Contents
Table of Contents
2
1 Welcome
3
Merchant Agreement
3
Important Contact Details
3
Authorisation
4
Floor Limits
4
Change of Business Details
5
2 Cards You Can Accept
5
3 Merchant Cards
6
4 Equipment Maintenance
6
5 Stationery
6
6 Fraud Minimisation
7
7 Errors and Disputes
10
Typical Causes of Returns and Corrections
10
Chargebacks
10
8 ANZ POS Turbo
10
Terminal Features
10
Terminal Keypad
10
Card Reader
10
How to Load Printer Paper
11
9 ANZ POS Mobile
12
Terminal Features
12
Terminal Keypad
12
Card Reader
12
How to Load Paper
12
Charge and Communication Points
13
Sim Card
13
Safety
13
10 Modes of Operation
14
Start Screen
14
Security Mode
14
Training Mode
15
11 Processing a Sale
16
How to Process a Cheque or Savings Purchase Transaction
16
How to Process a Credit Purchase Transaction Using a Magnetic Stripe Card
16
How to Process a Credit Purchase Transaction Using a Chip Card
17
12 Processing a Cash out Only Transaction
18
13 Processing a Refund Transaction
19
14 Electronic Fallback Processing (Efb)
21
15 Manual Transaction Processing
24
Paper Voucher Processing
24
Handkey (Manual Entry) Processing
27
16 Mail, Telephone and Ecommerce Order Processing
28
How to Process a Mail Order Transaction
28
How to Process a Telephone Order Transaction
29
How to Process a Ecommerce Order Transaction
30
17 Optional Features
31
Tip Transactions
31
Pre-Authorisation
34
Customer Preferred Currency
38
18 Terminal Error Messages
40
19 Settlement
42
20 Print Totals
42
21 Reprint the Last Record
44
22 Transaction Detail Report
45
23 Filing and Retention of Transaction Records and Vouchers
55
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