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POS MOVE
ANZ POS MOVE Payment Terminal Manuals
Manuals and User Guides for ANZ POS MOVE Payment Terminal. We have
3
ANZ POS MOVE Payment Terminal manuals available for free PDF download: Operating Manual, Quick Reference Manual
ANZ POS MOVE Operating Manual (61 pages)
Brand:
ANZ
| Category:
Payment Terminal
| Size: 0.71 MB
Table of Contents
Table of Contents
2
1 Welcome
4
Merchant Agreement
4
Important Contact Details
4
Authorisation
5
Floor Limits
5
Change of Business Details
7
2 Cards You Can Accept
8
3 Passwords
9
Forgotten Password
9
4 Merchant Cards
10
5 Equipment Maintenance
10
6 Stationery
11
7 Fraud Minimisation
12
Card Present Card Checklist
12
Fraud Minimisation for Credit Cards
13
Fraud Minimisation for Debit Cards
15
Cards Left at Premises
15
8 Handling Cardholder Information Securely & PCI DSS
16
PCI DSS - Payment Card Industry Data Security Standard
16
Annual PCI DSS Assessment
17
Quarterly Network Vulnerability Scans
17
9 Errors and Disputes
19
Typical Causes of Return and Corrections
19
Chargebacks
19
10 ANZ POS Move Terminal
21
ANZ POS Move Terminal Menu Structure
21
Terminal Features
22
ANZ POS Move Terminal
22
ANZ POS Move Basic Functions
23
Terminal Keypad
23
Card Reader
24
How to Load Printer Paper
24
Battery
25
How the Battery Can be Charged
25
Using the Base
25
Using the Microusb Charger
25
Using the Terminal Power Supply (the Terminal Is off the Base)
25
Power Jack Directly to the Terminal
25
SIM Card
25
Safety
26
11 Processing a Sale
27
Processing Sale - Contactless Card, Smartphone or Wearable (Purchase Amount Less than $100)
27
Processing Sale - Contactless Card, Smartphone or Wearable (Purchase Amount more than $100)
28
Processing a Sale with Cash out
29
Processing a Sale - Insert (EMV) and Swipe with PIN or Signature
30
Processing a Cash-Out Only Transaction
31
12 Refunds
32
Processing a Refund Transaction
32
13 Pre-Authorisation
34
Processing a Pre-Authorisation
35
Pre-Authorisation Completion
36
Pre-Authorisation Cancel
38
14 Hand Key (Manual Entry) Processing
39
Processing a Hand Key Transaction with Acardholder Present
39
15 Mail Order Telephone Order (MOTO)
41
Processing a Mail/Telephone Order Transaction (Scheme Cards Only)
41
16 Settlement
43
Initiate Manual Settlement
43
17 Print Transactions
44
Print Last Transaction
44
18 Print Report
45
Audit
45
Last Settlement
46
Totals by Summary Totals
46
Totals by Sub Total
47
Review Batch
48
19 Change Merchant Password
48
20 Communication Options
49
Switching to an Alternative Communication Option
50
21 Configuring Communication Type
50
Set up the Terminal for Broadband Internet Via Ethernet Communication
50
Set up the Terminal for Broadband Internet Via Wi-Fi Communication
51
Pair the Terminal and Base for Bluetooth
52
22 ANZ POS Move Terminal - Integrated
53
How to Install ANZ POS Move Terminal - Integrated
53
23 Common Terminal Error Messages
58
Filing and Retention of Transaction Records and Vouchers
60
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ANZ POS MOVE Quick Reference Manual (4 pages)
Brand:
ANZ
| Category:
Touch terminals
| Size: 0.45 MB
ANZ POS MOVE Quick Reference Manual (4 pages)
Brand:
ANZ
| Category:
Payment Terminal
| Size: 0.52 MB
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