ANZ pos mobile plus Quick Reference Manual

ANZ POS MOBILE PLUS
QUICK REFERENCE GUIDE
ANZ Merchant Services Support
Credit Card Authorisation Centre
Debit Card Authorisation Centre
Stationery www.anz.com/merchantconnect
or 1800 039 025
Contactless
Reader
CANCEL key
CLEAR key
HOW TO PROCESS TRANSACTIONS
Swipe magnetic
Insert chip card
stripe card
1800 039 025
1800 999 205
1800 039 025
Magnetic
Stripe Card
Reader
Function key
ENTER key
CHIP Card
Reader
Tap contactless
card or
Smartphone
INSTALLATION
For new terminal installation, please contact your IT
support team or Point of Sale (POS) Vendor for new
installation instructions before you follow the below steps.
Please plug in the terminal's base to your POS using
either the serial or USB connections. Connect the base
to a power outlet using the provided power cable.
Once the terminal is connected to the base and the
base is connected to the POS, please follow the below
instructions when installing your terminal:
• Swipe your EFTPOS Merchant Card.
• Upon powering the terminal up, the screen will show
"ASSOCIATE WITH BASE".
• Press <FUNC>, 6, 6, 3, 4, <ENTER>, <ENTER>.
• The terminal screen will show "ASSOCIATING LEAVE
ON BASE PLEASE WAIT".
• Once successfully completed, the screen will show
"SUCCESSFUL".
PURCHASES
• Initiate transaction via Point of Sale (POS) system
until the EFTPOS screen displays "PRESENT
CARD AMT"
• Tap, Insert or Swipe customer's card on "PRESENT
CARD AMT" screen
If a contactless card or Smartphone is presented,
-
customer should tap their contactless card or
Smartphone within 4cm of the terminal screen
and follow the terminal prompts to complete the
transaction . The screen will display an "APPROVED"
#
or "DECLINED" message.
For Swipe or Insert card processing:
-
select account type:
< — > for CHQ, <
or select application type*:
1 for Visa Debit, 2
3 for eftpos CHQ
• Have customer enter their PIN or press
customer to sign the merchant copy if required, then
verify the customer's signature. If it matches with the
signature on the reverse of the customer's card, please
press <ENTER> on "SIGNATURE VERIFIED?" screen.
<ENTER>
• Press to print customer copy.
Note: This only applies if the total transaction amount is less than or
#
equal to $100
* Application type names and order can vary depending on the Card
that is used
> for SAV or < > for CR
for eftpos SAV or
<ENTER>
for