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ANZ POS Mobile™ 2
Quick Reference Guide
ANZ Merchant Services Support
Credit Card Authorisation Centre
Debit Card Authorisation Centre
Stationery www.anz.com/merchantconnect
or 1800 039 025 (Opt 1, 1)
Printer
Contactless
Card Reader
CANCEL key
CLEAR key
(Paper feed key
- press and hold
CLEAR key)
How to process transactions
1800 039 025
1800 999 205
1800 039 025
Magnetic
Stripe Card
Reader
Function key
ENTER key
CHIP Card
Reader
Insert
chip card
Purchases
• Key in purchase amount on idle screen and
<ENTER>
press
• Key in cash out amount (if required) or
to continue
• Confirm total amount is correct and press
• Tap, Insert or Swipe card on 'PRESENT CARD AMT' screen
- If a contactless card is presented, customer should
tap their contactless card within 4cm of the terminal
screen and follow the terminal prompts to complete
the transaction*. An ' A PPROVED' or 'DECLINED'
message will be displayed on the terminal.
- For Swipe or Insert card processing:
select account type:
< — >
for CHQ,
<
or select application type
1
for Visa Debit,
2
for eftpos SAV or
3
for eftpos CHQ
• Have customer enter their PIN^ or press
for customer to sign the merchant copy if required
• Verify the customer' s signature with the signature on
the reverse of the customer' s card. If signatures match,
<ENTER>
press
on 'SIGNATURE VERIFIED?' screen
<ENTER>
• Press
to print customer copy.
* This only applies if the total transaction amount is less than or equal
to $100.
# Application type names and order can vary depending on the Card
that is used.
^ If low value payment function has been switched on, PIN entry will
not be required for a credit purchase transaction that is equal to or less
than the respective scheme's low value payment limit. Please refer to
ANZ POS Mobile
2 Merchant Operating Guide for further information.
TM
Swipe
magnetic
stripe card
<ENTER>
<ENTER>
>
for SAV or
<
>
for CR
#
:
<ENTER>
Tap
contactless card

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Summary of Contents for ANZ POS Mobile 2

  • Page 1 ANZ POS Mobile™ 2 Quick Reference Guide Purchases • Key in purchase amount on idle screen and ANZ Merchant Services Support 1800 039 025 <ENTER> press Credit Card Authorisation Centre 1800 999 205 <ENTER> • Key in cash out amount (if required) or...
  • Page 2 If signatures (Melbourne time) For non-ANZ business account holders, <ENTER> match, please press on ‘SIGNATURE ANZ transfers the funds to the merchant’ s bank on the VERIFIED?’ screen following business day and the availability of the funds <ENTER> • Press to print customer copy.
  • Page 3 NOTE: do not tamper with or remove the terminal housing location enabling the cardholder to use the keypad without being observed by security cameras, CCTV devices or by any other person. Only authorised ANZ employees are permitted to install or perform maintenance of your terminal.
  • Page 4 The EFTPOS terminal is not responding when a customer taps their contactless card. Ensure that there is one or more lights illuminated at the top of the ANZ contactless terminal screen. Check that the card presented is a Visa, MasterCard or American Express contactless card. If the terminal is still not responding, you can choose to process the Transaction normally by swiping or inserting the customer’s card through the terminal.