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Toolbox System Status Messages (continued)
Displayed, in red, in the M Series Toolbox utility.
Valid for printers with firmware version 20130820 or higher installed.
PRINTHEAD_MISSINGQA
PRINTHEAD_UNPRIMED
MECH_CANCELPAGE
Printhead Missing and
one or more of the Ink
Tanks are also missing.
Printhead priming
process has failed.
Ink delivery issue.
Job was canceled by
user pressing the
CANCEL button.
Job was interrupted by
"Clamshell" being
momentarily opened.
TROUBLESHOOTING
Install Printhead
Install Ink Tanks.
If just powered on, or Tanks/Printhead
just installed, wait a few minutes; error
may clear by itself.
Replace missing/empty Ink Tanks or
Tanks that are reading less than 30%.
Check for kinked or pinched ink tubes
(Antistatic Brush Assembly may be
pinching tubes).
Release Printhead and reinstall; using
proper techniques.
Wait until print job has cleared from
printer. Then manually clear job from
computer's print queue. Then send new
print job.
Check to be sure "Clamshell" is
securely latched, and then press "Clear
Error" button to continue. If problem
continues contact service support.
SECTION 6
113
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