Cobalt Digital Inc RaQ XTR User Manual

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COBALT RaQ™ XTR

User Manual

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Summary of Contents for Cobalt Digital Inc RaQ XTR

Page 1 COBALT RaQ™ XTR User Manual...
Page 2 ﬁtness for particular purposes and non-infringement of third-party rights. The majority of the software used within the Cobalt RaQ XTR can be freely distributed under the terms of the BSD copyright and the GNU Public License. However, some applications remain the property of their owners and require their permission to redistribute.
Page 3: Important Safeguards
Cobalt RaQ XTR and retain for future reference. 1. Ventilation The Cobalt RaQ XTR’s bottom vents and fan openings protect the server from overheating. These openings must not be blocked or covered. This product should not be placed in a built-in installation unless proper ventilation is provided.
Page 4 To reduce the risk of electrical shock, do not disassemble this product. Take the RaQ XTR to a qualiﬁed service person when service or repair work is required. Opening or removing covers may expose you to dangerous voltage or other risks.
Page 5 Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his/her expense. Cobalt RaQ XTR User Manual...
Page 6 Important Safeguards Cobalt RaQ XTR User Manual...
Page 7: Preface
Preface List of chapters This user manual is for anyone who will set up the RaQ XTR network server appliance for a group of users. You should be familiar with Microsoft® ™ Windows , Macintosh® or other operating systems, and Netscape Navigator®, Microsoft®...
Page 8: Icons Used On The Ui And In The Manual
Appendix G— “Licenses” lists licensing information. Appendix H— “Glossary” provides a glossary of terms used in the RaQ XTR manual. Icons used on the UI and in the manual Table 1 describes the icons used by the browser-based User Interface (UI) and in this manual.
Page 9 > User Management; indicates that a user has telnet/shell access. FrontPage In the “User List” table under Site Management (<sitename>) > User Management; indicates that a FrontPage User Web is enabled for a site user. Cobalt RaQ XTR User Manual...
Page 10 Viewable from the WebMail screen; allows the user to log out of WebMail. New Software / Software Update Viewable to the RaQ XTR Administrator from all of the screens; turns red when new or updated software is available. Uninstall Software In the Installed Software List under BlueLinQ >...
Page 11: Table Of Contents
Programs Personal Profile Site Management Server Management BlueLinQ RaQ XTR usage requirements 2 Setting up the RaQ XTR General Front view of the RaQ XTR Rear view of the RaQ XTR Hard disk drive bay view RaQ XTR setup Cobalt RaQ XTR User Manual...
Page 12: Contents
Using the LCD console to configure the network Setting the configuration Phase 2: Setting up with the Web browser Support for RAID-0, RAID-1 and RAID-5 Active Assist — Online Help Configuring the RaQ XTR with the Setup Wizard License agreement System Settings RAID Setup Registration...
Page 13 Modify email options for a site user Catch-all email account Importing and exporting site users Creating a TSV text file Importing a list of users Exporting site users to a text file Exporting a list of users Cobalt RaQ XTR User Manual xiii...
Page 14 Enter the information from the external certification authority Delete an SSL certificate Usage statistics Mail Disk Backup Backup file locations SMB server FTP server NFS server Restore Performing a restore Disaster recovery Server management Developing and publishing Web pages Cobalt RaQ XTR User Manual...
Page 15 Modifying the default site settings Adding a virtual site Adding a name-based virtual site Removing a virtual site RaQ XTR Administrator Changing the RaQ XTR Administrator password Resetting the RaQ XTR Administrator password Control panel Services Web server Email server...
Page 16 Legato NetWorker Veritas NetBackup Maintenance Storage Adding a storage device Suspend a virtual site Hard suspension Reboot Shutdown System Information Support tools Active Monitor Active Monitor icon Active Monitor status table RAID failure Fan failure Cobalt RaQ XTR User Manual...
Page 17 Check availability of software update packages Install software updates manually Installed Software Settings 6 Services Using email on the RaQ XTR Developing Web pages CGI scripts Server-side scripting languages Publishing Web pages using FTP Publishing Web pages with FrontPage for User Webs only...
Page 18 D Advanced Information Removing the Cobalt Server Desktop UI Enabling Interbase 6.0 Serial console port Initializing the RaQ XTR through the serial console port Powering down the RaQ XTR server remotely Removing a lock from the LCD panel Development tools...
Page 19 Sample setup of DNS service Reverse Address (PTR) record Forward Address (A) record Mail Server (MX) record Brief history of the Domain Name System (DNS) What is a DNS record? Who manages your DNS records? How does DNS work? Cobalt RaQ XTR User Manual...
Page 20 General notes regarding backup services Knox Arkeia Tailoring the backup service Files associated with Knox Arkeia tailoring Backing up a RaQ XTR with Knox Arkeia Performing disaster recovery of a RaQ XTR with Knox Arkeia Preparing for disaster recovery Performing a disaster-recovery operation...
Page 21 Further resources and information Solutions Cobalt Developer Network Discussion Groups The Knowledge Base Online technical papers Education Before contacting Cobalt Networks Technical Support H Licenses The BSD Copyright GNU General Public License SSL License I Glossary Cobalt RaQ XTR User Manual...
Page 22 Contents xxii Cobalt RaQ XTR User Manual...
Page 23: Introduction
All of these services can be used within an extranet or an intranet environment, or across the Internet. The RaQ XTR further enhances the suite of services by offering from one to four hard disk drives, support for RAID Level 0, 1 or 5 (depending on the number of hard drives at initial conﬁguration), enhanced backup and restore functionality,...
Page 24: Levels Of User
Site User. • Chapter 5, “Server Management”, describes the features available only to the RaQ XTR Administrator. The RaQ XTR Administrator can access all of the features described for the Site Administrator and the Site User. Cobalt RaQ XTR User Manual...
Page 25: Site User
ﬁles and data located in the home directory. Site Users are added to a virtual site by the RaQ XTR Administrator or a Site Administrator. A Site User only has control over the ﬁles located in his or her home directory on the RaQ XTR.
Page 26: Site Administrator
Chapter 1: Introduction Site Administrator A Site Administrator manages a virtual site located on the RaQ XTR; the virtual site provides Web publishing, email and FTP services to the users of the site. The Site Administrator sets up user accounts and access privileges, maintains mailing lists, conﬁgures the secure-sockets layer (SSL) settings for the virtual site (if the...
Page 27: Raq Xtr Administrator
RaQ XTR Administrator The RaQ XTR Administrator is the person who controls and manages the RaQ XTR server appliance. This person sets up the RaQ XTR, sets up virtual sites, and sets access privileges and provides services for the Site Administrators and site users.
Page 28: Alternate Administrator Feature
Chapter 1: Introduction The RaQ XTR Administrator has the user name admin and has full control of the RaQ XTR; the RaQ XTR Administrator is a member of the main site (which uses the IP address shown on the LCD screen of the RaQ XTR).
Page 29: Raq Xtr Server Desktop
RaQ XTR Server Desktop RaQ XTR Server Desktop You access the RaQ XTR Server Desktop with a Web browser such as Microsoft Internet Explorer or Netscape Communicator. Depending on the level of user, the Server Desktop presents ﬁve different tabs which are described in the following sections: •...
Page 30: Bluelinq
Netscape Navigator, version 4.7 or later, or Microsoft Internet Explorer, version 5.0 or later). To manage the RaQ XTR from the Server Desktop, you must enable cookies, cascading style sheets and Javascript on your browser (these features are normally enabled by default).
Page 31: Setting Up The Raq Xtr
This chapter guides you through the process of connecting and conﬁguring the Cobalt RaQ XTR for your network and user community. A typical setup process takes less than 15 minutes, after which you can begin using all of the RaQ XTR services.
Page 32: Front View Of The Raq Xtr
The “C” Logo Badge is the power switch. The logo badge glows when the RaQ XTR is powered on; it blinks if there is a RAID failure or a fan failure. 4. The LCD screen displays messages and values entered. Use the arrow buttons to toggle between choices or to enter values.
Page 33: Rear View Of The Raq Xtr
General Rear view of the RaQ XTR Figure 5. RaQ XTR rear view The Power socket receives the AC cord that is provided. The USB port provides a universal serial bus (USB) connection. 3. The PCI expansion slot provides space for adding a PCI card.
Page 34: Hard Disk Drive Bay View
Chapter 2: Setting up the RaQ XTR Hard disk drive bay view Figure 6 shows the LEDs on the front panel of the hard disk drive. Figure 6. Disk drive front panel view The Activity LED lights to indicate that the hard disk drive is powered up.
Page 35: Raq Xtr Setup
You can place the RaQ XTR on a ﬂat surface or mount it in a standard19-inch equipment rack. The RaQ XTR is designed to allow you to mount it in an equipment rack either at the front or middle of the server.
Page 36: Connecting To The Network
Connecting to the network Connect one end of a Category 5 ethernet cable to the 10/100 BaseT Network 1 interface on the RaQ XTR; see Figure 8. Connect the other end of the cable to an existing network socket. Figure 8. Network connectors...
Page 37: Connecting The Power Cord
(100-240 volts AC, 50/60 Hz; see “Physical data” on page 213). Powering on the RaQ XTR When the RaQ XTR is plugged into an electrical outlet, the “C” logo badge on the front panel lights up. Turn on the power by pressing and releasing the “C”...
Page 38: Using The Lcd Console To Configure The Network
Figure 9 shows the LCD console for the RaQ XTR. The LCD screen on the front panel of the RaQ XTR displays two lines of text. The top line of the LCD presents instructions on data to enter; the bottom line displays the data already entered.
Page 39: Setting The Configuration
• the subnet mask of your network During setup, the LCD console is used to enter network conﬁguration information on the RaQ XTR. The LCD display reads: PRIMARY IP ADDR: 000.000.000.000 A blinking cursor appears on the second line of the LCD display. The following steps explain how to enter the required network information for the primary network interface.
Page 40 Chapter 2: Setting up the RaQ XTR To conﬁgure the network manually: When you see the prompt: PRIMARY IP ADDR: 000.000.000.000 use the arrow buttons on the LCD console to enter the IP address assigned to the RaQ XTR. 2. Press to accept the IP address.
Page 41: Phase 2: Setting Up With The Web Browser
The remainder of the setup process is performed through a Web browser on a computer on your network. The user interface (UI) through which you manage the RaQ XTR server is called the Server Desktop. The Server Desktop has a number of tabs along the top and menu items down the left sidebar.
Page 42: Support For Raid-0, Raid-1 And Raid-5
The RaQ XTR offers three different levels RAID (depending on the conﬁguration of the server), each with its own advantages and disadvantages: •...
Page 43: Active Assist - Online Help
Launch a standard Web browser on a computer connected to the network. Enter the IP address of the RaQ XTR (displayed on the LCD screen on the front panel of the RaQ XTR) in the URL ﬁeld of your browser; for example: Press Return (or Enter) on your keyboard.
Page 44: Configuring The Raq Xtr With The Setup Wizard
The RaQ XTR server performs automatic checks on the information entered and alerts you when an illegal value or a problem is encountered. When the information is entered correctly at each stage, the RaQ XTR enters the changes in its conﬁguration ﬁles before proceeding to the next step. Changes may take several seconds to complete.
Page 45: License Agreement
By clicking on the arrow button on this screen, you acknowledge receipt of and agreement with the terms and conditions set forth on the Warranty/Registration Card enclosed with your Cobalt RaQ XTR and with the License Agreement shown in Figure 11.
Page 46: System Settings
A DNS server maintains a list of computer names and their IP addresses. The RaQ XTR needs access to this list on the DNS server in order to convert between IP addresses and names. This conversion is essential for sending and receiving email external to the RaQ XTR.
Page 47 Alternate Administrator feature The Alternate Administrator (alteradmin) feature allows a person to have the same level of access to the server as the RaQ XTR Administrator (admin) but without having to use the user name admin and password to log in.
Page 48 Chapter 2: Setting up the RaQ XTR Time Settings Use the pull-down menus to enter the current date, time and time zone on the RaQ XTR. Once you have conﬁgured these settings, click the right arrow at the bottom to move to the next screen.
Page 49: Raid Setup
OS restore CD. On this screen, you choose the type of RAID that you want to implement on the RaQ XTR server. If the RaQ XTR has only one hard disk drive, this screen does not appear.
Page 50 Setup Wizard. The RaQ XTR server takes a few minutes to initialize the RAID setup; see Figure 14. Caution: Do not interrupt this process. Interrupting this process can damage the data on your hard disk drives and potentially affect the operating system on the RaQ XTR.
Page 51: Registration
Registration screen does not appear. Fill out the Warranty/Registration card included in the packaging materials and return it to Cobalt Networks, Inc. By doing so, you will register your RaQ XTR server, and receive notiﬁcations of system upgrades, security upgrades and new product information.
Page 52: Completing Configuration With The Setup Wizard
Once the RaQ XTR has been conﬁgured, the default home page of the RaQ XTR appears; see Figure 17. Choose the level of user at which you want to log on to the RaQ XTR server: • RaQ XTR Server Management (the RaQ XTR Administrator) •...
Page 53 Phase 2: Setting up with the Web browser Figure 17. Default home page of the RaQ XTR server Cobalt RaQ XTR User Manual...
Page 54 Chapter 2: Setting up the RaQ XTR Cobalt RaQ XTR User Manual...
Page 55: Site User
ﬁles and data located in the home directory. Site Users are added to a virtual site by the RaQ XTR Administrator or a Site Administrator. A Site User has control only over the ﬁles located in his or her home directory on the RaQ XTR.
Page 56 ..Site Administrator Site Administrator ..- User A - User A - User B - User B - User C - User C - ... - ... - ... - ... Cobalt RaQ XTR User Manual...
Page 57: Overview Of The Site User Features
Overview of the Site User features Overview of the Site User features When you log on to the RaQ XTR as an individual user, the Server Desktop consists of two tabs at the top of the screen: Programs and Personal Proﬁle. See Figure 19.
Page 58: Overview Of Webmail
✍ Note: WebMail requires the IMAP service to be enabled and functioning. The Cobalt RaQ XTR provides you with an integrated email client called WebMail. With WebMail’s intuitive, easy-to-use interface, you can: • send email messages to other registered users and mailing lists on the RaQ XTR or to external recipients •...
Page 59: Compose
Message. This ﬁeld is mandatory. Enter the body of your message in the scrolling window. Click Send at the bottom of the screen. The “Message Sent” table appears with a list of the recipients of the message; see Figure 21. Cobalt RaQ XTR User Manual...
Page 60 Chapter 3: Site User Figure 20. Compose screen Figure 21. Message Sent table Cobalt RaQ XTR User Manual...
Page 61: Adding An Attachment To A Message
6. If you want to remove a ﬁle that you have added, click on the ﬁle name once in the Attachments field to highlight it and then click on the red “minus document” icon. 7. Continue with your message. Figure 22. Add File to Upload screen Cobalt RaQ XTR User Manual...
Page 62: Folder List
There are two standard folders in WebMail. You can view these folders but not delete them. • “Inbox” contains the incoming messages to your RaQ XTR email account. • “Sent-mail” contains the outgoing messages from your RaQ XTR email account.
Page 63 Date. The messages can be sorted in ascending or descending order. To sort the messages, click on the triangle next to the column heading to sort the messages by that column. To reverse the order of the sort, click on the triangle a second time. Cobalt RaQ XTR User Manual...
Page 64: Messages In A Folder
2. From the “Move to...” pull-down menu in the title bar, select the folder to which you want to move the message. The message moves as soon as you select the folder. 3. The folder table refreshes, minus the moved message. Cobalt RaQ XTR User Manual...
Page 65: Replying To A Message
You can edit this text if you want and add your own text. 4. Click Send at the bottom. The “Message Sent” table appears and lists the recipient or recipients of the reply. Cobalt RaQ XTR User Manual...
Page 66: Forwarding A Message
ﬁelds displayed (To, CC, Date, Subject, Message). Click Remove. A conﬁrmation dialog veriﬁes the deletion. Click OK. 4. The browser window refreshes. The folder from which you deleted the message(s) appears, minus the deleted message(s). Cobalt RaQ XTR User Manual...
Page 67: Manage Folders
WebMail account. Figure 24 shows a sample list of folders. There are two standard folders in WebMail. As a user, you cannot delete these folders: Inbox contains the incoming messages to your RaQ XTR email account. Sent-mail contains the outgoing messages from your RaQ XTR email account.
Page 68: Modifying A Folder
3. Click OK. The “Folder List” table refreshes, minus the deleted folder. Logging out of WebMail To log out of your WebMail account, click on the Log Out icon in the top right corner of the Server Desktop. Cobalt RaQ XTR User Manual...
Page 69: Personal Profile
Full Name. This ﬁeld is mandatory. Modify the name for your account. Password. You can change your password. Enter the password twice for conﬁrmation. For more information on choosing a password, see “Password guidelines” on page 25. Click Conﬁrm Modify. Cobalt RaQ XTR User Manual...
Page 70: Email
In the Forward Email To section of the table, enter an email address in the format <xxxxx@yyy.zzz> in the ﬁeld. For more than one email address, separate the addresses with a comma. Click Save Changes. Figure 27. Email Settings table Cobalt RaQ XTR User Manual...
Page 71: Vacation Message
To disable the vacation message: Click Personal Proﬁle > Email on the left. The “Email Settings” table appears; see Figure 27. In the Vacation Message section of the table, click to disable the check box. Click Save Changes. Cobalt RaQ XTR User Manual...
Page 72: Usage Data
The table displays the amount of hard-disk-drive space used, the amount of space available on the hard disk drive, the amount of space allowed (all in MB) and the percentage of hard-disk-drive space in use. Figure 28. Disk Usage screen Cobalt RaQ XTR User Manual...
Page 73: Backup
The table displays the name of the backup ﬁle and the estimated size of the ﬁle in megabytes (MB). The RaQ XTR assigns a default name in the Archive Name ﬁeld; the default name comprises your user name and the date of the backup.
Page 74: Restore
Performing a restore The amount of time required for a restore operation depends on two factors: • the speed of the connection between the RaQ XTR server and the local computer on which the backup archive ﬁle resides • the size of the backup archive ﬁle (a larger ﬁle takes longer to upload to the user’s home directory and longer to process on the RaQ XTR server)
Page 75 To select a ﬁle or ﬁles, click to the enable (check mark) the check box next to that ﬁle name. Click Restore to continue. The browser window closes. A conﬁrmation dialog appears, asking whether you are sure that you want to continue with the restore process. Click OK. Cobalt RaQ XTR User Manual...
Page 76 Chapter 3: Site User Figure 30. Personal Data Restore table Cobalt RaQ XTR User Manual...
Page 77: Site Management
This chapter describes the features available to a Site Administrator on the RaQ XTR server appliance. A Site Administrator manages a virtual site located on the RaQ XTR; the virtual site provides Web publishing, email and FTP services for the users of the site.
Page 78 As Site Administrator, you can manage a virtual site using any standard Web browser. To access the Site Management (<sitename>) screen for your site, type the URL http://<sitename>/siteadmin/ into your browser. The RaQ XTR user interface (UI) prompts you for the Site Administrator username and password.
Page 79 If you are the RaQ XTR Administrator, you can also access the Site Management functions as the by selecting Server Management > Site Management. The “Virtual Site List” table appears, listing all of the virtual sites on the RaQ XTR.
Page 80 Chapter 4: Site Management Figure 32. User List table Cobalt RaQ XTR User Manual...
Page 81: Organization Of The Site Management Tab
3. Site Settings (see “Site settings” on page 78) General 4. Usage Statistics (see “Usage statistics” on page 93) Mail Disk 5. Backup (see “Backup” on page 101) 6. Restore (see “Restore” on page 105) Cobalt RaQ XTR User Manual...
Page 82: User Management
ﬁle. Setting defaults for a site user ✍ Note: Both the Site Administrator and the RaQ XTR Administrator can conﬁgure the site user default settings. Before assigning the default values for a site user, you must decide on the needs of your users.
Page 83: Modifying The Default User Settings
You can also enable or disable services for telnet/shell access, FrontPage User Web and Secure POP3 (APOP), if the RaQ XTR Administrator has enabled these services for the virtual site. Click Save Changes. The system saves the settings and the “Users List”...
Page 84: Adding A Site User
You can add or remove site users for a virtual site, and assign a Site Administrator for the site. Figure 34 shows the screen for adding a site user or Site Administrator. Figure 34. Adding a site user Cobalt RaQ XTR User Manual...
Page 85 Administrator can edit this field) • password (enter the password twice for confirmation) ✍ Note: The RaQ XTR supports long passwords through the UI. For guidelines on choosing a password, see “Password guidelines” on page 25. • maximum amount of space on the hard disk drive allocated to the site (in •...
Page 86: Search And Sort Functions
You can use the search and sort functions together to produce the display that you need. For example, you can search the list for all site users with “joe” in the full name, and sort the results of that search by email alias in ascending order. Cobalt RaQ XTR User Manual...
Page 87: Searching A List Of Site Users
A ﬁnal status screen informs you that the user has been deleted successfully. Cobalt RaQ XTR User Manual...
Page 88: Entering User Email Settings And Aliases
Each registered user on the RaQ XTR must have a username that is unique across all virtual sites on the RaQ XTR. You cannot create two users with the same name on different virtual sites because all users share the same password database ﬁle in the underlying operating system.
Page 89: Adding An Email Alias
For example, the Site Administrator of abc.com can give Mary Brown the username <mary>; her email address is mary@abc.com. The Site Administrator of xyz.com (on the same RaQ XTR server) can give Mary Smith the username <marys>; the Site Administrator can then set up an email alias mary@xyz.com for Mary Smith.
Page 90: Changing User Settings
The “Modify User” table appears. See Figure 35. 3. Enter the changes in the Modify User table. ✍ Note: The RaQ XTR supports long passwords through the UI. For guidelines on choosing a password, see “Password guidelines” on page 25.
Page 91: Modify Email Options For A Site User
5. To enable an automatic vacation reply, click to enable the check box in the Vacation Message ﬁeld and enter your message in the text window. 6. Click Save Changes. Figure 36 shows the screen for modifying a site user’s email options. Cobalt RaQ XTR User Manual...
Page 92: Catch-All Email Account
“mary” does not exist on that domain, the email is routed to the catch-all account. A RaQ XTR Administrator or a Site Administrator can create a catch-all email account. This involves simply creating a certain alias for a designated user on the virtual site;...
Page 93: Importing And Exporting Site Users
FrontPage “enabled” by default in the User Defaults table. ✍ Note: The RaQ XTR Administrator must enable a particular service for the virtual site before the Site Administrator can enable that service for a site user.
Page 94: Importing A List Of Users
The summary report explains why a particular line failed to add a user. If no errors were encountered, the system returns you to the to the “User List” table, displaying the newly added users. Figure 37. Import/Export User List tables Cobalt RaQ XTR User Manual...
Page 95: Exporting Site Users To A Text File
Click the radio button for your selection. Click Download User List. The server sends the text ﬁle to your local machine. Cobalt RaQ XTR User Manual...
Page 96: Mailing List Management
The mailing list is given a name, for example monterey_project. The mailing list can include users on the RaQ XTR as well as external users. A message addressed to the name of the mailing list is delivered to each person on the list.
Page 97: Adding A Mailing List
Mailing list management Adding a mailing list To add a mailing list on the RaQ XTR: Select Site Management > List Management. The “Mailing Lists” table appears. Click Add Mailing List. The “Add Mailing List” table appears. See Figure 39.
Page 98 Subscribed” text window and click the left arrow to move the subscriber to the “Users Subscribed” text window. To remove an existing RaQ XTR user from the mailing list, select a name in the “Users Subscribed” text window and click the right arrow to move the subscriber to the “Users Not Subscribed”...
Page 99: Modifying A Mailing List
Select Site Management > List Management. The “Mailing Lists” table appears. Click the red trashcan icon next to the mailing list you want to delete. A conﬁrmation dialog box appears. Click OK to delete the mailing list. Cobalt RaQ XTR User Manual...
Page 100: Site Settings
For an explanation of the ﬁelds on the Site Settings table, see“Overview of virtual sites” on page 120. For a view of the Site Settings table, see Figure 41. In the Site Settings section of the Site Management screen, the RaQ XTR Administrator can: •...
Page 101: Changing Site Settings
✍ Note: Only the RaQ XTR Administrator can modify the settings for a virtual site. For Site Administrators who are not the RaQ XTR Administrator, the Site Settings section is a read-only status screen. Figure 41 shows the read-only status screen for the site settings of a virtual site.
Page 102 Host name Domain name ✍ Note: For the RaQ XTR Administrator, the IP address, host name and domain name appear as hypertext links in the “Site Settings” table. If you click on a link, the system takes you to the network settings tables under Server Management >...
Page 103: Suspend A Virtual Site
<username>@raqxtr.abc.com, <username>@abc.com, and <username>@mail.abc.com. Suspend a virtual site There are two ways to suspend a virtual site on the RaQ XTR: a hard suspension and a soft suspension. Soft suspension The RaQ XTR Administrator can suspend an individual virtual site. All of the site users are denied access to telnet, FTP and POP3/IMAP/APOP services, as well as Web access to their ﬁles.
Page 104: Suspend A Site User
Chapter 4: Site Management Suspend a site user The Site Administrator or RaQ XTR Administrator can suspend a site user on a virtual site. The site user is denied access to telnet, FTP, POP3/IMAP/APOP services, as well as Web access to their ﬁles. The site user account however still receives email.
Page 105: Ssl Settings
A secure connection means two things: encryption and authentication. Encryption ensures that no one can snoop the connection between the browser and the RaQ XTR; authentication ensures the client, through a certiﬁcate, that the server is who they say they are. The security is assured on two levels.
Page 106: Obtain An Externally Signed Ssl Certificate
Most users want to create an externally signed SSL certiﬁcate. For e-commerce, an externally signed SSL certiﬁcate is required. To do this, the RaQ XTR Administrator must perform the following steps. These steps are explained in the following pages. enable the SSL feature on a virtual site (see page 85) generate a self-signed certiﬁcate (see page 86)
Page 107: Enable Ssl On A Virtual Site
SSL on a second name-based virtual site that shares the same IP address. ✍ Note: Only the RaQ XTR Administrator can modify the virtual site settings. For Site Administrators who are not the RaQ XTR Administrator, the SSL Settings section is a read-only status page.
Page 108: Generate A Self-Signed Certificate
Chapter 4: Site Management Generate a self-signed certiﬁcate Once the RaQ XTR Administrator has enabled SSL, the Site Administrator must now create a self-signed certiﬁcate. The self-signed certiﬁcate can be signed later by an external authority. Under the Site Management (<sitename>) tab, select Site Settings > SSL on the left side.
Page 109 SSL settings Figure 42 shows the certiﬁcate subject information table for an SSL certiﬁcate. Figure 42. Certiﬁcate subject information table for an SSL certiﬁcate Cobalt RaQ XTR User Manual...
Page 110 Chapter 4: Site Management Figure 43 shows the processed information of a self-signed SSL certiﬁcate. Figure 43. Processed information of a self-signed SSL certiﬁcate Cobalt RaQ XTR User Manual...
Page 111: Ssl Certificate For The Main Site
If the browser prompts you for your username and password, you have enabled SSL on the main site of the RaQ XTR. The browser prompts you since this secure connection is in fact a new connection to the RaQ XTR.
Page 112: Receive The Response From The External Certification Authority
(See “Receive the response from the external certiﬁcation authority” on page 90.) Return to the RaQ XTR Server Desktop and paste the new certiﬁcate information that you copied in Step 3 into the “Certiﬁcate” window.
Page 113 SSL settings The browser screen refreshes and the externally signed certiﬁcate appears. Figure 44 shows a sample of an externally signed certiﬁcate. Figure 44. Sample of an externally signed certiﬁcate Cobalt RaQ XTR User Manual...
Page 114: Delete An Ssl Certificate
The “Certiﬁcate Subject Information” table appears. Select Delete certiﬁcate from the pull-down menu at the bottom. 3. Click Save Changes. The RaQ XTR processes the information and regenerates the screen; the Certiﬁcate Request and Certiﬁcate windows are now blank. Cobalt RaQ XTR User Manual...
Page 115: Usage Statistics
Historical Use—This graphically represents the total Web traffic broken down by specific day, week or month during the report period. These statistics can help you determine the busiest specific day, week or month for Web traffic on the virtual site. Cobalt RaQ XTR User Manual...
Page 116 Web trafﬁc. If this option is not enabled, all trafﬁc appears to originate from unresolved IP addresses. Only the RaQ XTR Administrator can enable this option. To enable this option, see “Web server” on page 136. •...
Page 117 Figure 45 shows a sample summary of Web usage reports on a virtual site. Figure 46 shows a sample of a Web usage – Requests by Domain report. Figure 45. Sample summary of Web usage reports Figure 46. Sample of Web usage – Requests by Domain report Cobalt RaQ XTR User Manual...
Page 118: Ftp
You can generate a new report for a selected range of dates. 4. From the pull-down menus, choose a start date and end date. 5. Click Generate Report. The “FTP Usage Summary Statistics” table appears with the new data. Cobalt RaQ XTR User Manual...
Page 119 Usage statistics Figure 47 shows a sample summary of FTP usage reports on a virtual site. Figure 47. Sample summary of FTP usage reports Cobalt RaQ XTR User Manual...
Page 120: Mail
You can generate a new report for a selected range of dates. 4. From the pull-down menus, choose a start date and end date. 5. Click Generate Report. The “Mail Usage Summary Statistics” table appears with the new data. Cobalt RaQ XTR User Manual...
Page 121 Figure 48 shows a sample summary of Mail usage reports on a virtual site. Figure 49 shows a sample of a Mail usage – By Email Received report. Figure 48. Sample summary of Mail usage reports Figure 49. Sample of a Mail usage – By Email Received report Cobalt RaQ XTR User Manual...
Page 122: Disk
• “Users Disk Usage” breaks down the information on hard-disk-drive usage by site user. Figure 50 shows a sample summary of hard-disk-drive usage on a virtual site. Figure 50. Sample summary of hard-disk-drive usage Cobalt RaQ XTR User Manual...
Page 123: Backup
Windows File Sharing (SMB) places the backup file onto a directory shared from a Windows machine. • File Transfer Protocol (FTP) writes the backup file to an FTP server. • Networks File Sharing (NFS) places the backup file on a mountable NFS resource. Cobalt RaQ XTR User Manual...
Page 124 ﬁle transfer fails for any other reason, delete the partial backup ﬁle stored on your personal computer and try again. If you attempt to use a partial ﬁle to restore data, you risk corrupting the data already stored on the server. Cobalt RaQ XTR User Manual...
Page 125 Backup Figure 51 shows the “Scheduled Site Web Data Backup” table for a virtual site. Figure 51. Scheduled Site Web Data Backup for a virtual site Cobalt RaQ XTR User Manual...
Page 126: Backup File Locations
• a location is in the form server.name.com/dir1/dir2 NFS server For a backup by NFS Server: • specify a location only • a location is in the form server:/dir1/dir2 • a password is not required Cobalt RaQ XTR User Manual...
Page 127: Restore
The Restore feature allows you to restore backed-up data from a backup archive ﬁle to the RaQ XTR server. You can restore ﬁles only to their own site, and you must restore data from the same computer on which the data was backed up.
Page 128 • Existing Archives (.tgz) You can choose to restore backup archive files (.tgz) that have already been uploaded to the RaQ XTR. Select an archive file from the pull-down menu. Once an archive ﬁle has been successfully restored, it is be deleted to conserve space on the hard disk drive.
Page 129: Disaster Recovery
Figure 52 shows the “Site Data Restore” table for a virtual site. Figure 52. Site Data Restore table Disaster recovery The RaQ XTR server supports the use of third-party solutions for performing disaster recovery. This is different from the backup and restore features within the Site Management section.
Page 130: Server Management
Chapter 4: Site Management Server management If you are the RaQ XTR Administrator, you can return to the RaQ XTR Server Management screen by clicking the Server Management tab at the top. For more information on managing the RaQ XTR server, see Chapter 5, “Server Management”.
Page 131: Server Management
Site Administrator in Chapter 4, “Site Management” and the Site User in Chapter 3, “Site User”. The RaQ XTR Administrator has the user name admin and has full control of the RaQ XTR; the RaQ XTR Administrator is a member of the main site (which uses the IP address shown on the LCD screen of the RaQ XTR).
Page 132 Chapter 5: Server Management Figure 53. Level of access for a RaQ XTR Administrator RaQ XTR Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator - User A - User A - User A...
Page 133: Alternate Administrator Feature
47) Once the user alteradmin has been set up, the user alteradmin does not appear on the RaQ XTR or in the Server Desktop to any other user, including the RaQ XTR Administrator. If the user alteradmin has not been set up, a ﬁeld to enable the user alteradmin and enter a password is displayed in the “Administrator Settings”...
Page 134: Approaches To Raq Xtr Administration
/admin/ into your browser. These Web pages are password-protected—you must enter your RaQ XTR Administrator password. When you log in to the RaQ XTR with the user name admin or alteradmin, the Server Desktop with four tabs appears (see Figure 54). This screen is used for the RaQ XTR management tasks that are performed only by the RaQ XTR Administrator (admin) or the alternate administrator (alteradmin).
Page 135: Definition Of A Virtual Site
FTP account can only be enabled on one name-based virtual site per IP address hosted by the RaQ XTR. The IP address of the RaQ XTR can be shared by many virtual sites or it can be unique to one virtual site.
Page 136: Organization Of The Server Management Tab
2. Control Panel (see “Control panel” on page 134) Services Network Bandwidth Time 3. Server Usage (see “Server Usage” on page 151) Network Mail 4. Backup and Restore (see “Backup and Restore” on page 160) Control Knox Arkeia Legato Networker Veritas NetBackup Cobalt RaQ XTR User Manual...
Page 137: Organization Of The Bluelinq Tab
Organization of the BlueLinQ tab The following functions are available under the BlueLinQ tab on the Server Desktop. For more information on these functions, see “BlueLinQ” on page 178. New Software Updates Installed Software Settings Cobalt RaQ XTR User Manual...
Page 138: Site Management
RaQ XTR. A table displays the virtual sites on the RaQ XTR; see Figure 54. The main site of the RaQ XTR (the host name and domain name displayed on the LCD screen) also appears in this table; the trashcan icon in the third column for the main site is grayed-out (disabled), as this site cannot be deleted from the list of virtual sites.
Page 139: Search And Sort Functions
The “Virtual Site List” table offers a search function and a sort function. These functions are useful if you have a large number of virtual sites on your RaQ XTR server and you want to restrict the display to certain virtual sites.
Page 140: Searching A List Of Virtual Sites
3. In the text ﬁeld, enter the string of characters for which you want to search. If you are searching for sites with a speciﬁc service, leave this ﬁeld blank. Click Search. The screen regenerates and displays the results in a table with the same three columns. Cobalt RaQ XTR User Manual...
Page 141: Sorting A List Of Virtual Sites
The screen regenerates and displays the results in a table with the same three columns. Figure 55. Searching a virtual site by service enabled Cobalt RaQ XTR User Manual...
Page 142: Overview Of Virtual Sites
Overview of virtual sites The RaQ XTR supports both name-based and IP-based virtual hosting. As the RaQ XTR Administrator, you can set up the virtual sites, as described in “Adding a virtual site” on page 129. The following list of information is helpful when creating a site.
Page 143 Separate multiple entries with a comma. • Automatic DNS conﬁguration—You can have the server automatically create DNS records for this virtual site. If enabled, the RaQ XTR server acts as the primary DNS server for this site. The default setting for this feature is OFF.
Page 144 ✍ Note: A virtual site can be name-based or IP-based. If there are several name-based virtual sites on an IP address, only one name-based virtual site can use anonymous FTP. Cobalt RaQ XTR User Manual...
Page 145 • Enable Shell Accounts—The users of the virtual site being created can telnet to the RaQ XTR and run commands from a Linux shell. If you have enabled this feature, you or the Site Administrator can grant shell access for an individual user.
Page 146: Frontpage Server Extensions
(HTML) pages in response to speciﬁc user inputs. CGI scripts can be created on a user’s desktop computer and then transferred to the RaQ XTR with a ﬁle transfer protocol (FTP) application. • Enable Server Side Includes—The RaQ XTR can correctly display server-parsed Web pages (.shtml).
Page 147: Active Server Pages (Asp)
FrontPage client software. Active Server Pages (ASP) The RaQ XTR uses Chili!Soft™ Active Server Pages (ASP) software. ASP is an HTML-embedded scripting language that includes one or more small embedded programs, or scripts, that are processed on a Web server before the Web page is sent to the user.
Page 148: Asp Administrative Server
For more information, see “ASP Administrative Server” on page 144. PHP embedded scripting The RaQ XTR supports PHP Version 4 embedded scripting. As with ASP, PHP is an HTML-embedded scripting language that includes one or more small embedded programs, or scripts, that are processed on a Web server before the Web page is sent to the user.
Page 149: Automatic Configuration Of Dns Records
Site management Automatic conﬁguration of DNS records This feature is disabled by default. As the RaQ XTR Administrator, you can enable or disable the Automatic DNS Conﬁguration feature in three different tables: • the “Virtual Site Defaults” table (under the Server Management tab, select Site Management >...
Page 150: Setting Defaults For A Virtual Site
The same is true for all of the options for a virtual site; it is best for you to decide the needs of your typical virtual site before assigning these values. Site defaults and site settings can only be conﬁgured by the RaQ XTR Administrator. If you (as the RaQ XTR Administrator) enable either the...
Page 151: Modifying The Default Site Settings
Once you have conﬁgured the default settings, you can modify the settings for each virtual site that you add. Adding a virtual site Figure 57 shows the screen for adding a virtual site. Figure 57. Adding a virtual site Cobalt RaQ XTR User Manual...
Page 152: Adding A Name-Based Virtual Site
You can also enable the Automatic DNS conﬁguration feature when creating a name-based virtual site. If this feature is enabled, the server automatically creates DNS records for this virtual site and the RaQ XTR server acts as the primary DNS server for this site.
Page 153: Removing A Virtual Site
3. Click OK to delete all the virtual site accounts, site users and contents. The screen refreshes and the virtual site is no longer listed. Both the Site Administrator and the RaQ XTR Administrator can conﬁgure the site user default settings. See “Changing site settings” on page 79.
Page 154: Raq Xtr Administrator
206). In the “Administrator Settings” table under Personal Proﬁle > Account, you can modify the user settings for the RaQ XTR Administrator — including user name, password and, optionally, an email address where system alerts for failed services and problems are sent.
Page 155 RaQ XTR Administrator Figure 58. Administrator Settings with alteradmin account not enabled Figure 59. Administrator Settings with alteradmin account enabled Cobalt RaQ XTR User Manual...
Page 156: Changing The Raq Xtr Administrator Password
25. Click Save Changes. Resetting the RaQ XTR Administrator password If you forget your RaQ XTR Administrator password, you can reset it through the LCD panel. For more information, see “Reset password” on page 206. Control panel You can conﬁgure the services, network and time settings through the Control Panel section of the Server Management screen.
Page 157: Services
Figure 60 shows the “Service Settings” table under Server Management > Control Panel > Services. Figure 60. Service Settings table To manage the settings for the RaQ XTR services: Select Server Management > Control Panel. The “Service Settings” table appears.
Page 158: Web Server
“Requests by Domain” report under Server Usage > Web. For more information on server reports, see “Server Usage” on page 151. 3. Click Save Changes. Cobalt RaQ XTR User Manual...
Page 159: Email Server
Figure 61. Web Parameters table Email server The RaQ XTR supports email for each virtual site on the host. It also supports email for entire domains (for example, www.mydomain.com). By default, each registered user has an email account created on the RaQ XTR server.
Page 160: Pop-Before-Smtp Feature
DNS server to designate the RaQ XTR as the mail server for a domain. Email service depends on DNS, so the IP address of a DNS server must be entered in the network settings for the RaQ XTR;...
Page 161 Enter the host name of the email server through which you want to relay your email. This feature is useful if the RaQ XTR does not have direct Internet access (for example, the RaQ XTR is subject to a restrictive ﬁrewall), but can communicate with an email server that has direct Internet access.
Page 162: Email Relaying
The RaQ XTR accepts email for processing if the recipient has a user account or an alias email account, or if the sending host (your client PC) is trusted to relay outgoing email messages to another domain.
Page 163 Control panel Enabling email relaying To enable email relaying, add the IP addresses (or domain names, or both) of the machines which use your RaQ XTR as the SMTP server. Select Server Management > Control Panel. The “Service Settings” table appears.
Page 164: File Transfer Protocol (Ftp) Server
Unix operating system. It is possible to adversely affect the operation of your RaQ XTR if you modify system conﬁguration ﬁles. Caution: Granting shell access can greatly compromise the security of your RaQ XTR.
Page 165: Simple Network Management Protocol (Snmp) Agent
SNMP agent. The default read-access community is public. 5. Click Save Changes in the “SNMP Parameters” table. 6. Click Save Changes in the “Service Settings” table. Figure 63 shows the “SNMP Parameters” table. Figure 63. SNMP Parameters table Cobalt RaQ XTR User Manual...
Page 166: Asp Administrative Server
ASP Management server at <hostname.domainname:5100>. 5. Enter the user name and password of the RaQ XTR Administrator. 6. Click OK. A separate browser window opens with the UI for the ASP Server Administration screen.
Page 167: Domain Name System (Dns) Server
Domain Name System (DNS) is a vital and integral part of the Internet. Setting up DNS correctly on your RaQ XTR server is very important. For this reason, we have created an appendix solely for explaining DNS. See Appendix E, “Domain Name System”.
Page 168: Bandwidth
Bandwidth The RaQ XTR allows you to set an output bandwidth limit for each IP address that you assign on a RaQ XTR server. The bandwidth limit applies to all of the name-based virtual sites associated with an IP address.
Page 169: Bandwidth Limits Table
IP address • the icons to modify the bandwidth limit (green pencil) or delete the bandwidth limit (red trashcan) Figure 66 shows the “Bandwidth Limits” table. Figure 66. Bandwidth Limits table Cobalt RaQ XTR User Manual...
Page 170: Applying A Bandwidth Limit
Click Add Limit. The “Add Bandwidth Limit” table appears. See Figure 67. ✍ Note: If each of the IP addresses on the RaQ XTR already has a bandwidth limit assigned to it, an error message at the bottom of the screen alerts you to this fact.
Page 171: Modifying A Bandwidth Limit
Click the red trashcan icon next to that IP address. A conﬁrmation dialog veriﬁes the deletion. Click OK. The screen refreshes and the “Bandwidth Limits” table is displayed; the bandwidth limit for that IP address is removed. Cobalt RaQ XTR User Manual...
Page 172: Time
Chapter 5: Server Management Time You can conﬁgure the correct time, date and time zone for the RaQ XTR. Select Server Management > Control Panel > Time. The “Time Settings” table appears. See Figure 68. 2. Select the time and date with the pull-down menus.
Page 173: Server Usage
There is always an entry for the IP address 127.0.0.1; this represents internal RaQ XTR trafﬁc. There is also an entry for “other” which represents trafﬁc not destined for this server. These statistics can help you determine the IP addresses with the largest amount of trafﬁc.
Page 174 These statistics can help you determine the busiest specific day, week or month for network traffic on your RaQ XTR server. • Download log file—This allows you to download the current network traffic log file.
Page 175 Server Usage Figure 69. Network Usage Summary Statistics table Figure 70. Sample of a Network Usage – Use by IP report Figure 71. Conﬁgure Reporting Options table Cobalt RaQ XTR User Manual...
Page 176: Web
These statistics can help you determine the busiest specific day, week or month for Web traffic on your RaQ XTR server. • Requests by Domain—This graphically represents the domains from which Web traffic originated, broken down by domain and, if available, by sub-domain.
Page 177 Figure 72 shows the “Web Usage Summary Statistics” table. Figure 73 shows a sample of a Web Usage – Periodic Report. Figure 74 shows the “Conﬁgure Reporting Options” table. Figure 72. Web Usage Summary Statistics table Cobalt RaQ XTR User Manual...
Page 178 Chapter 5: Server Management Figure 73. Sample of a Web Usage – Periodic Report Figure 74. Conﬁgure Reporting Options table Cobalt RaQ XTR User Manual...
Page 179: Ftp
These statistics can help you determine the busiest specific day, week or month for FTP traffic on your RaQ XTR server. • Requests by Domain—This graphically represents the domains from which FTP traffic originated, broken down by domain and, if available, by sub-domain.
Page 180: Mail
You can view statistics based on which domains sent email and which domain received email. Mail trafﬁc that has been relayed through the RaQ XTR server or destined for domains other than those served by this server is summarized in this report.
Page 181 This statistic can help you determine the busiest specific day, week or month for email traffic on your RaQ XTR server. • Download log file—This allows you to download the current email traffic log file.
Page 182: Backup And Restore
• Veritas NetBackup Under the Server Management > Backup and Restore tab, the RaQ XTR Administrator can conﬁgure the RaQ XTR server to use one of these solutions. ✍ Note: This section explains how to enable the backup clients for these solutions on the RaQ XTR server.
Page 183 (no check mark) the check box Active. 4. Click Save Changes. The table refreshes and displays the new conﬁguration. Figure 78 shows the “Backup System Control” table. Figure 78. Backup System Control table Cobalt RaQ XTR User Manual...
Page 184: Knox Arkeia
Click Save. The table refreshes and displays the new conﬁguration. To conﬁgure the Knox Arkeia backup server, see Appendix F, “Disaster Recovery with Third-Party Software”. Figure 79 shows the “Knox Arkeia Backup Settings” table. Figure 79. Knox Arkeia Backup Settings table Cobalt RaQ XTR User Manual...
Page 185: Legato Networker
3. Click Save. The table refreshes and displays the new conﬁguration. To conﬁgure the Legato NetWorker backup server, see Appendix F, “Disaster Recovery with Third-Party Software”. Figure 80 shows the “Legato NetWorker Backup Settings” table. Figure 80. Legato NetWorker Backup Settings table Cobalt RaQ XTR User Manual...
Page 186: Veritas Netbackup
3. Click Save. The table refreshes and displays the new conﬁguration. To conﬁgure the Veritas NetBackup backup server, see Appendix F, “Disaster Recovery with Third-Party Software”. Figure 81 shows the “Veritas NetBackup Backup Settings” table. Figure 81. Veritas NetBackup Backup Settings table Cobalt RaQ XTR User Manual...
Page 187: Maintenance
Storage The RaQ XTR server can hold up to four internal hard disk drives. If your server has less than four drives, you can add another hard disk drive. See Appendix C, “Upgrading the RaQ XTR”...
Page 188: Adding A Storage Device
To add a hard disk drive, give the drive a unique name. You can use only alphanumeric characters for the name. You cannot use the name “home” as that is the name of the primary hard disk of the RaQ XTR. ✍...
Page 189: Suspend A Virtual Site
For more information, see “Adding a virtual site” on page 129. Suspend a virtual site There are two ways to suspend a virtual site on the RaQ XTR: a hard suspension and a soft suspension. For more information on soft suspensions, see “Site settings” on page 78.
Page 190: Reboot
Click Reboot. A conﬁrmation dialog veriﬁes the deletion. Click OK. You can also reboot the RaQ XTR through its LCD console; refer to “Rebooting” on page 201. The reboot process can take a few minutes.
Page 191: Shutdown
RaQ XTR. The RaQ XTR can only be shut down from the LCD console located on the front panel of the server. Refer to “Powering down” on page 208. Selecting Server Management > Maintenance > Shutdown displays the “Cobalt Server Shutdown Procedure”...
Page 192: System Information
Cobalt Networks trademark information The table also contains four hypertext links: • Product Registration allows you to register the RaQ XTR server online. • Cobalt Networks, Inc. web site takes you to the URL http://www.cobalt.com in a separate browser window.
Page 193: Support Tools
If the RaQ XTR Administrator is familiar with Linux, he or she can look through this ﬁle in an effort to determine the problem with the RaQ XTR. The ﬁle is a standard gzip ﬁle.
Page 194: Active Monitor
When Cobalt Networks receives the diagnostic ﬁle by email, a problem ticket is created for your case. Active Monitor The RaQ XTR uses Active Monitor software. Active Monitor is a Cobalt Networks utility that runs on Cobalt server appliances and updates key system information every 15 minutes.
Page 195: Active Monitor Status Table
The detailed status information for the Fans displays a text and graphic representation of the status of the six fans in the server. ✍ Note: For more information on replacing a hard disk drive or a fan, see Appendix C, “Upgrading the RaQ XTR”. Cobalt RaQ XTR User Manual...
Page 196 Chapter 5: Server Management Figure 86. Active Monitor status tables Cobalt RaQ XTR User Manual...
Page 197: Raid Failure
For a failed hard disk drive, Active Monitor indicates with a graphic (see Figure 87) the particular drive that has failed. If a drive in a RAID-0 conﬁguration fails, the RaQ XTR server fails. If a drive in a RAID-1 or RAID-5 conﬁguration fails and the server is still operating, the system indicates the non-RAID status in three ways: •...
Page 198 Chapter 5: Server Management If the RaQ XTR has been conﬁgured for RAID-0 and a hard disk drive fails, all data is lost. If the RaQ XTR has been conﬁgured for RAID-1 and a single hard disk drive fails, the server can continue to operate. To restore the RAID-1 conﬁguration (disk mirroring), you must replace the failed hard disk drive and reboot the RaQ XTR server.
Page 199: Fan Failure
Fan failure For a failed fan, Active Monitor indicates with a graphic (see Figure 88) the particular fan that has failed. See Appendix C, “Upgrading the RaQ XTR” for more information on replacing a failed fan. Figure 88. Failed fan...
Page 200: Bluelinq
Using Cobalt’s BlueLinQ technology, the RaQ XTR informs you when new software is available. When you log into the RaQ XTR as admin or alteradmin, the BlueLinQ tab appears in the top menu bar of the Server Desktop. When you select BlueLinQ,...
Page 201: New Software
(in MB) • whether the software package is uninstallable • a list of software packages that must be installed on the system before this new package can be safely installed. Cobalt RaQ XTR User Manual...
Page 202: Check Availability Of New Software
Select BlueLinQ > New Software. The “Available New Software List” table appears. Click Check Availability Now. If new packages are available, they are added to the “Available New Software List” table. To install a new software package, see “New Software” on page 179. Cobalt RaQ XTR User Manual...
Page 203: Install New Software Manually
Click Browse to locate a ﬁle on your local hard disk drive. • If you have previously downloaded software packages to the directory on your RaQ XTR server, you can choose /home/packages one of these packages from the table. Click Prepare. The system veriﬁes that the ﬁle is in the correct .pkg format.
Page 204: Updates
(in MB) • whether the software package is uninstallable • a list of software packages that must be installed on the system before this new package can be safely installed. Cobalt RaQ XTR User Manual...
Page 205: Check Availability Of Software Update Packages
Select BlueLinQ > Updates. The “Available Software Updates List” table appears. 2. Click Check Availability Now. If software update packages are available, they are added to the “Available Software Updates List” table. To install a software update package, see “Updates” on page 182. Cobalt RaQ XTR User Manual...
Page 206: Install Software Updates Manually
Click Browse to locate a ﬁle on your local hard disk drive. • If you have previously downloaded software packages to the directory on your RaQ XTR server, you can choose /home/packages one of these packages from the table. Click Prepare. The system veriﬁes that the ﬁle is in the correct .pkg format.
Page 207: Installed Software
BlueLinQ Installed Software On the RaQ XTR server, the package Cobalt OS is installed on the RaQ XTR at the factory. ✍ Note: You cannot un-install the default packages. To view the software installed on the RaQ XTR: 1. Select BlueLinQ > Installed Software. The “Installed Software” List table appears;...
Page 208: Settings
Select BlueLinQ > Settings. The “BlueLinQ Settings” table appears; see Figure 96 for the Basic settings and Figure 97 for the Advanced settings. The active tab is a light-grey color. Figure 96. BlueLinQ Settings - Basic table Figure 97. BlueLinQ Settings - Advanced table Cobalt RaQ XTR User Manual...
Page 209 BlueLinQ Conﬁgure the ﬁelds in the “BlueLinQ Settings” tables. Basic settings: • Query Schedule—Specify how frequently the RaQ XTR checks the BlueLinQ server for new or updated software packages: daily, weekly, monthly or never. • Software Notification Light—Specify the type of software that activates the Software Notification Light and, if applicable, the type of new software that appears in notification email messages.
Page 210 Chapter 5: Server Management Cobalt RaQ XTR User Manual...
Page 211: Services
Web pages. Using email on the RaQ XTR To use all of the email capabilities on the RaQ XTR, the email parameter settings must be correct; see “Email server” on page 137. You must also conﬁgure your email application to send and retrieve email from the RaQ XTR.
Page 212: Developing Web Pages
Use FTP to upload .cgi and .pl ﬁles; use ASCII mode to upload CGI ﬁles. Once the ﬁle is on the RaQ XTR, use your FTP program to make the script executable. You can also use the telnet command: chmod 775 <filename>.cgi...
Page 213: Server-Side Scripting Languages
Note: For more information about the directory structure on the RaQ XTR, see “Directory structure” on page 242. After creating your Web pages, you can publish them on the RaQ XTR using an FTP-based application. Make sure you have the following information: •...
Page 214 Note to the Site Administrator: To post Web pages for your site, you must upload to the directory /home/sites/<sitename>/web Only Site Administrators or the RaQ XTR Administrator can upload to this directory. If you do not specify this directory, your Web pages are stored in your personal directory which is not accessible from the Web.
Page 215: Publishing Web Pages With Frontpage For User Webs Only
For example, the user Jason Paez would enter http://raqxtr.cobalt.com/~jpaez/ 3. Click OK. An authentication dialog appears. 4. Enter your user name and password assigned to you on the RaQ XTR. 5. Click OK. For FrontPage and FrontPage Web information and technical support, see http://www.microsoft.com/frontpage/ and http://www.rtr.com/.
Page 216 Chapter 6: Services Cobalt RaQ XTR User Manual...
Page 217: A Using The Lcd Console
During startup, the liquid-crystal-display (LCD) screen on the front panel of the RaQ XTR displays status information about the boot process itself. When setting up the RaQ XTR, you use the LCD console to enter network conﬁguration information for the RaQ XTR.
Page 218: Locked Lcd Panel
Appendix A: Using the LCD Console Locked LCD panel The RaQ XTR offers a security feature that allows you to lock the LCD panel with a “password” consisting of a sequence of arrow buttons. This prevents unauthorized tampering with the server if people have physical access to it.
Page 219 Use the arrow buttons to toggle the cursor between [S]ave and [C]ancel. 10. Press the button. If you select the Save option, the RaQ XTR reboots using the new network conﬁguration. If you select Cancel, you return to step 1 of this procedure. ✍...
Page 220: Configure Ups
Appendix A: Using the LCD Console Conﬁgure UPS The are two options for conﬁguring the RaQ XTR for a UPS: as the master or as a slave. The master communicates directly to the UPS through the serial port. The slave (or slaves) communicates with a master (not a RaQ XTR server) over the network to verify the status of the power supply.
Page 221 Configure UPS To conﬁgure the RaQ XTR for the UPS, ﬁrst connect the UPS unit and the RaQ XTR, and then conﬁgure the RaQ XTR through the LCD panel. (Refer to the UPS manual for more information on connecting the devices.) Plug the UPS into the wall socket.
Page 222: Verifying The Ups Configuration
1. Unplug the UPS unit from the wall socket to simulate a power outage to the UPS. The UPS takes over the power supply to the RaQ XTR servers. Each of the RaQ XTR servers monitoring the UPS displays on the LCD screen:...
Page 223: Rebooting
Use the arrow buttons to toggle the cursor between [Y] and [N]. Select [Y] to reboot the system. Press the button. ✍ Note: You can also reboot the RaQ XTR through the Server Desktop UI. See “Reboot” on page 168. Cobalt RaQ XTR User Manual...
Page 224: Panel
Instead, you have to telnet in to the server and remove a ﬁle. Only advanced users should perform this operation. You can adversely affect the operation of your RaQ XTR if you modify system conﬁguration ﬁles. For more information, see “Removing a lock from the LCD panel”...
Page 225 If you entered the sequence correctly, the LCD screen displays the following message for a few seconds and then returns to the normal LCD display of host name and IP address: ** Sequence set ** successfully Cobalt RaQ XTR User Manual...
Page 226: Lock Panel
If you entered the sequence correctly, the LCD screen displays the following message for a few seconds and then returns to the normal LCD display of host name and IP address: ** Panel is now ** locked Cobalt RaQ XTR User Manual...
Page 227: Unlock Panel
Panel Unlock panel If the LCD panel is currently locked, you can unlock it. To unlock the LCD panel on the RaQ XTR server: On the LCD console, hold down the button for approximately 2 seconds. The LCD screen displays: Enter Sequence: Enter the sequence of arrow buttons.
Page 228: Reset Password
Appendix A: Using the LCD Console Reset password If you simply want to change the password for the RaQ XTR Administrator, you can do so through the Server Desktop. For more information, see “Changing the RaQ XTR Administrator password” on page 134.
Page 229: Assigning A New Password Through The Server Desktop
Caution: This function resets RaQ XTR Administrator password to blank. After you clear the password, enter a new one as soon as possible to protect the security of the RaQ XTR. At this point, anyone on the network can assign the RaQ XTR Administrator password until you assign a new one.
Page 230: Powering Down
For more information, see “Powering down the RaQ XTR server remotely” on page 238. You power down the RaQ XTR server through the “C” logo badge on the front panel. To power down the RaQ XTR: On the front panel, press and release the “C” logo badge. DO NOT press the “C”...
Page 231: Server Not Responding
Use the arrow buttons to toggle the cursor between [Y]ES and [N]O. Select [Y]ES. Press the button. The RaQ XTR shuts down the services currently running and powers down. Server not responding Caution: Powering down the server in the following manner is not recommended.
Page 232 Appendix A: Using the LCD Console Cobalt RaQ XTR User Manual...
Page 233: B Product Specifications
Appendix B Product Speciﬁcations Hardware The RaQ XTR has the following hardware components: • x86-compatible processor • Four memory slots supporting up to 2 GB SDRAM using 32 MB to 512 MB SDRAM DIMM modules (modules must be 168 pin, 3.3V, registered, ECC PC133) •...
Page 234: System Management
SSL support for secure administration • Simple Network Management Protocol (SNMP) management support • Browser-based Setup Wizard • Browser-based RaQ XTR server management and individual virtual site management interfaces • Online ActiveAssist real-time help • Active Monitor maintenance agents Cobalt RaQ XTR User Manual...
Page 235: Partner Solutions
• One chassis (not including any drives or sleds): 20 lbs (9 kg) ✍ Note: The RaQ XTR server ships with empty drive sleds in the bays where there are no hard disk drives installed. • One hard disk drive and drive sled: 2 lbs (0.9 kg) •...
Page 236: Regulatory Approvals
5% to 93% humidity (non-condensing) • Light-emitting diodes (LEDs): Power, Transmit/Receive (2), Link (2), Disk Activity (4), Web Activity Regulatory approvals • FCC-A • VCCI-A • TUV (United States and Canada) • CE (on European models only) • Austel Cobalt RaQ XTR User Manual...
Page 237: C Upgrading The Raq Xtr
• replace the fans The hard disk drives can be removed and replaced while the RaQ XTR is in an equipment rack. If you wish to add memory or an expansion card, or replace a fan, you must remove the RaQ XTR from the equipment rack in order to gain access to the interior components.
Page 238: Installing Or Removing A Hard Disk Drive
Installing or removing a hard disk drive The RaQ XTR can contain up to four hard disk drives. The drives are mounted on drive “sleds” that allow them to be easily removed and installed. Before you replace or add a disk drive to the RaQ XTR, read all of the following Notes and Warnings .
Page 239 (see Figure 99). Figure 99. WIthdrawing the front panel 2. When the front panel reaches the end of its travel, rotate it up or down 90 degrees (see Figure 100). Figure 100. Rotating the front panel Cobalt RaQ XTR User Manual...
Page 240 Activity LED Failure LED Pull the sled out of the RaQ XTR chassis (see Figure 102). Caution: When you are removing a drive sled from the RaQ XTR, it will seem to suddenly “pop” loose. Be careful not to pull the sled from the chassis too quickly and allow it to fall.
Page 241 8. Position the drive on the sled so that the four holes in the sled’s bottom line up with the threaded holes in the bottom of the disk drive. Re-insert the mounting screws and fasten the drive to the sled. Cobalt RaQ XTR User Manual...
Page 242 Appendix C: Upgrading the RaQ XTR 10. Re-insert the drive sled into the disk drive bay. Ensure that the track, on the bottom of the drive sled, is correctly aligned with the track in the drive bay (see Figure 104).
Page 243: Installing Additional Memory
(see Figure 105). Figure 105. Mounting brackets and cover fasteners Unfasten the eight screws that attach the cover to the RaQ XTR chassis (three screws on each side and two screws at the rear of the chassis).
Page 244 Appendix C: Upgrading the RaQ XTR Figure 106. Removing the cover 7. Locate the DIMM sockets at the right, rear corner of the chassis. Ensure that the eject lever, at each end of the DIMM socket, is released (see Figure 107).
Page 245 Installing additional memory Figure 107. Installing a DIMM DIMM Eject Levers 10. Re-install the cover and mounting brackets, and return the RaQ XTR to the equipment rack. Cobalt RaQ XTR User Manual...
Page 246: Installing A Pci Expansion Card
Caution: The chassis contains electrostatic-sensitive components. Observe proper ESD precautions whenever the RaQ XTR’s cover is removed. Power down and remove the RaQ XTR from the equipment rack by reversing the installation procedure in Chapter 2. Place the RaQ XTR on a stable, ﬂat surface.
Page 247 Installing a PCI expansion card Unfasten the eight screws that attach the cover to the RaQ XTR chassis (three screws on each side and two screws at the rear of the chassis). ✍ Note: Ensure that the front panel is completely slid back into the chassis before attempting to remove the cover.
Page 248 Appendix C: Upgrading the RaQ XTR 7. Working from the rear of the chassis, loosen the screw holding the PCI Retainer and rotate the retainer clockwise to release the PCI Cover (see Figure 110). Figure 110. Releasing the PCI cover...
Page 249 12. Verify that the top edge of the PCI Retainer is ﬂush with the top edge of the rear panel of the chassis, then tighten the PCI Retainer’s mounting screw. Figure 113. Replacing the PCI retainer PCI Retainer Cobalt RaQ XTR User Manual...
Page 250: Replacing A Fan
Appendix C: Upgrading the RaQ XTR 13. Follow the manufacturer’s instructions for the PCI card regarding any additional cabling or conﬁguration. 14. Re-install the cover and mounting brackets, and return the RaQ XTR to the equipment rack. Replacing a fan Caution: The chassis contains electrostatic-sensitive components.
Page 251 (see Figure 115). Figure 115. Mounting brackets and cover fasteners 7. Unfasten the eight screws that attach the cover to the RaQ XTR chassis (three screws on each side and two screws at the rear of the chassis).
Page 252 Appendix C: Upgrading the RaQ XTR Figure 116. Removing the cover 10. Working from the rear of the chassis, remove the six fan connectors from the motherboard (see Figure 117). Cobalt RaQ XTR User Manual...
Page 253 13. Lay the fan assembly on a ﬂat surface with the fans facing downwards. Note the four plastic release tabs that secure the fans to the fan holder. 14. Release the fan holder’s tabs from the frame and withdraw the fan holder (see Figure 119). Cobalt RaQ XTR User Manual...
Page 254 16. Re-install the fan holder to the frame and the fan assembly to the chassis by reversing the preceding steps. Refer to Figure 120 for the correct fan wiring. 17. Re-install the cover and mounting brackets, and return the RaQ XTR to the equipment rack.
Page 255: D Advanced Information
- to root. Removing the Cobalt Server Desktop UI You can alter the RaQ XTR server so that the Cobalt Server Desktop user interface (UI) does not run. Caution: You will seriously affect your RaQ XTR if you modify the system conﬁguration ﬁles.
Page 256: Enabling Interbase 6.0
RaQ XTR with an OS restore CD; this returns the server to a factory-fresh state. To turn off the Server Desktop UI: Telnet in to the RaQ XTR server and log in as the user admin or alteradmin. 2. From the command prompt, enter: su - ✍...
Page 257 ﬁles. Only advanced users of Linux should undertake these changes. See your RaQ XTR warranty card for more details. Telnet in to the RaQ XTR server and log in as the user admin or alteradmin. From the command prompt, enter: su - ✍...
Page 258: Serial Console Port
Serial console port You can connect a console terminal to the DB-9 connector on the back panel of the RaQ XTR. The terminal can be either an ASCII terminal or a PC running terminal software. The console terminal should have the following communications parameters—115 200 baud, 8 data bits, no parity and one stop...
Page 259 • 1 stop bit 3. Power on the RaQ XTR with the power switch on the back panel. A number of boot messages are displayed on your terminal screen. 4. The ﬁrst prompt asks for an IP address. Enter the Primary IP address for the RaQ XTR (for example, 10.9.19.55).
Page 260: Powering Down The Raq Xtr Server Remotely
Note: You cannot power up a RaQ XTR server remotely. Someone must physically power up the server. You can power down the RaQ XTR server remotely through a telnet session. To obtain a root shell: 1. Telnet in to the server and log in as the user admin or alteradmin.
Page 261: Removing A Lock From The Lcd Panel
Caution: This feature requires you to access the RaQ XTR server through a telnet session. Only advanced users should perform this operation. You can adversely affect the operation of your RaQ XTR if you modify system conﬁguration ﬁles. Check your warranty card for details.
Page 262: Development Tools
Linux 6.2 distribution for x86-compatible processor systems. You can run most pre-compiled x86-based commercial software packages on the RaQ XTR, as long as the software does not require a mouse, keyboard or monitor. Ensure that the software is compatible with the Linux 2.2 kernel and the glibc library.
Page 263: Configuration Files
Configuration files Conﬁguration ﬁles If necessary, you can change some of the conﬁguration ﬁles for the RaQ XTR services for development purposes, but this may void your warranty. Please read your warranty card before making any changes. Caution: Changing any of the following conﬁguration ﬁles can dramatically affect the operation of the services conﬁgured by...
Page 264: Directory Structure
Appendix D: Advanced Information Directory structure The hard disk drive on the RaQ XTR is partitioned into four segments. Most of the available space on the disk drive is on the partition mounted from It is /home. recommended to do most of your work under this partition. By default, quotas are turned on in this partition and are used extensively by the system software.
Page 265: Customized Error Web Pages
Customized error Web pages The RaQ XTR Administrator or a Site Administrator can replace the default error Web pages for a virtual site on the RaQ XTR server with customized error pages for four common Web server errors. The errors the RaQ XTR server speciﬁcally handles with custom ﬁles for a virtual site are: •...
Page 266: Site User Home Page
When a user on a virtual site is added through the Server Desktop UI, the home directory for that site user is created in: /home/sites/<sitename>/users/<username> The user’s default Web page is located in: /home/sites/<sitename>/users/<username>/web The content of their Web pages can be viewed at http://<sitename>/~<username>/. Cobalt RaQ XTR User Manual...
Page 267: Domain Name System
Each domain name requires a primary domain authority on one DNS server. A secondary DNS server acts as a backup to the primary. DNS information is conﬁgurable only on the primary server, and not on the backup server. Cobalt RaQ XTR User Manual...
Page 268: Enabling The Dns Server Feature
IP addresses. This list is made available to other DNS servers if your domain is registered with your country-speciﬁc domain-naming organization. Your Internet service provider (ISP) can help you register your Internet server. To conﬁgure a primary DNS server for your RaQ XTR: Select Server Management > Control Panel. The “Service Settings” table appears.
Page 269: Specifying A Forward Address (A) Record
Enter the host name (optional) and domain name you want to serve (for example, www and mydomain.com). Enter the IP address for that domain name (for example, 192.168.10.10) and the network mask (for example, 255.255.255.0). Click Update List. Click Save Changes. Cobalt RaQ XTR User Manual...
Page 270: Specifying A Mail Server (Mx) Record
The value of the delivery priority speciﬁes the order in which a series of mail servers is contacted for mail delivery. The Delivery Priority setting is useful only if more than one MX record is conﬁgured for a domain or network. 7. Click Update List. 8. Click Save Changes. Cobalt RaQ XTR User Manual...
Page 271: Specifying An Alias (Cname) Record
6. Click Save Changes. Conﬁguring a secondary DNS server The RaQ XTR Administrator can conﬁgure a secondary DNS server to provide redundant DNS service to your computers. If the primary DNS server is turned off, a computer can use the secondary DNS server with no loss of performance.
Page 272: Adding A Secondary Domain
5. In the second ﬁeld, enter the subnet mask corresponding to the IP address for the speciﬁed network authority. In the third ﬁeld, enter the IP address of the primary DNS server for the speciﬁed network. 7. Click Update List. 8. Click Save Changes. Cobalt RaQ XTR User Manual...
Page 273: Advanced Dns
Use Table 2 to convert between dot-quad and network mask bit-count notations. Table 2. Network Mask Notation Conversion Dot-Quad Bit count 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0 255.255.254.0 255.255.255.0 255.255.255.128 255.255.255.192 255.255.255.224 Cobalt RaQ XTR User Manual...
Page 274: Delegating A Subdomain
If you do not, the changes will not take effect. DNS servers are organized hierarchically. You can delegate the name-server authority for subdomains of any domain served by the RaQ XTR to other name servers. For example, domain.com can be served authoritatively by a RaQ XTR by deﬁning a Forward Address (A) Record using that domain.
Page 275: Delegating A Subnet
The “DNS Settings for <sitename>” table appears. 3. Select Server Settings from the Add... pull-down menu. 4. If the RaQ XTR is being used on a private network or in conjunction with a restrictive ﬁrewall, you can specify forwarding servers.
Page 276: Start Of Authority (Soa) Configuration
The ﬁrst record in the record list is called the Start of Authority (SOA) record. 4. Click the green pencil icon to modify the SOA record. The SOA record defaults to acceptable values in the majority of RaQ XTR conﬁgurations. You can ﬁne tune the values for the following parameters: •...
Page 277: Name Server (Ns)
Advanced DNS Name server (NS) The primary name server defaults to the host name of the RaQ XTR. You can specify the fully qualiﬁed domain name of the secondary DNS server for that domain in the Secondary Name Server (NS) host name ﬁeld. Some top-level domain registration organizations require that the secondary name server record be deﬁned.
Page 278: Sample Setup Of Dns Service
Internet Corporation for Assigned Names and Numbers (ICANN) at http://www.icann.org. You have created the Web site on the RaQ XTR. For instructions on how to do this, see “Developing Web pages” on page 190 and “Directory structure”...
Page 279: Reverse Address (Ptr) Record
Click the check box Generate Forward Address (A) Record to generate a Forward Address (A) Record. Click Save. The “DNS Settings” table regenerates and displays www.mydomain.com, as in Figure 121. Figure 121. DNS Settings table (www.mydomain.com) Cobalt RaQ XTR User Manual...
Page 280: Forward Address (A) Record
In the Domain Name field, enter mydomain.com. • In the IP address field, enter 192.168.10.10. Click Save. The “DNS Settings” table regenerates and displays www.mydomain.com and mydomain.com, as in Figure 122. Figure 122. DNS Settings table (www.mydomain.com and mydomain.com) Cobalt RaQ XTR User Manual...
Page 281: Mail Server (Mx) Record
ﬁnished with creating your DNS records. 3. IMPORTANT! Click Save Changes. This activates the changes you have made. If you exit this screen without saving your changes, they will not become active. Figure 123. Completed DNS Settings table Cobalt RaQ XTR User Manual...
Page 282: Brief History Of The Domain Name System (Dns)
In 1984, the architecture of a new system called Domain Name System (DNS) was designed and is the basis of the DNS service used today on the Internet. Cobalt RaQ XTR User Manual...
Page 283: What Is A Dns Record
The basic method that allows a domain name to direct customers to your Web site is shown in Figure 124. This diagram describes a request made by a Web browser as the customer attempts to log on to your Web site. Cobalt RaQ XTR User Manual...
Page 284 Using the IP address, the Web browser contacts the company Web server. The company Web server sends the Web page to the local name server. Figure 124. Basic method of DNS Local Root-level name server name server Target Primary Secondary machine name server name server (www.xyz.com) Cobalt RaQ XTR User Manual...
Page 285: F Disaster Recovery With Third-Party Software
OS restore operation which wipes the hard drive clean and returns it to a factory-fresh state. This is also known as “bare-metal recovery”. The entire RaQ XTR must be restored in order for the conﬁguration database and the machine conﬁguration to be in synchronization.
Page 286: Locking The Ui Databases
During the disaster-recovery process, the entire RaQ XTR server must be restored. This restores the archives to the directory /var/cobalt/backups. When the backup is complete, you must reboot the RaQ XTR; the server does not reboot automatically. During the reboot process, the startup cobalt_restore script detects the archives and restores the conﬁguration databases.
Page 287: General Steps To Perform Disaster Recovery
The general procedure for performing disaster recovery is as follows: Perform an OS restore to wipe the hard disk drive and return the RaQ XTR to a factory-fresh state. Conﬁgure the RaQ XTR through the Setup Wizard and return it to the network.
Page 288: Knox Arkeia
Arkeia performs backups with groups of clients called savepacks; you need to create a savepack, add your RaQ XTR to the savepack and tailor the savepack for the backup. See the instructions below for doing this using the arkx GUI program on the Arkeia backup server.
Page 289: Files Associated With Knox Arkeia Tailoring
Knox Arkeia In the box “command before tree”, enter: hostname:/usr/local/sbin/cobalt_prebackup where hostname is the client name of the RaQ XTR you are backing up. 10. In the box “command after tree”, enter: hostname:/usr/local/sbin/cobalt_prebackup where hostname is the client name of the RaQ XTR you are backing up.
Page 290: Backing Up A Raq Xtr With Knox Arkeia
Preparing for disaster recovery Prepare your RaQ XTR for disaster recovery by performing the following steps: Perform an OS restore to wipe the hard disk drive and return the RaQ XTR to a factory-fresh state. Conﬁgure the RaQ XTR through the Setup Wizard and return it to the network.
Page 291: Performing A Disaster-Recovery Operation
Click the Navigator icon. The icon has four arrows pointing in different directions. Ensure that all clients are de-selected. Important: Ensure that you also de-select all the hard-to-see partial selections. Double click on the icon for the RaQ XTR client and select the following directories and ﬁles: /home /root .nsr...
Page 292 12. Reboot the RaQ XTR. Important: Disaster recovery is not complete until you reboot the RaQ XTR. 13. After the RaQ XTR server has rebooted, ensure that the CCE and Cobalt databases were recovered. Inspect the directory /var/cobalt/backups/ ﬁles. If exist and do not have a ‘restored’...
Page 293: Legato Networker
Optionally, select Details from the File menu and set the “Owner Notification” field to: /bin/mail -s 'client backup completed' owner@domain where client is the fully qualiﬁed domain name of the RaQ XTR and owner@domain is the email address of the person to receive the savegroup completion notiﬁcations from NetWorker.
Page 294: Files Associated With Legato Networker Tailoring
Appendix F: Disaster Recovery with Third-Party Software Files associated with Legato NetWorker tailoring /.nsr These are directives for handling RaQ XTR ﬁle systems. /var/lib/pgsql/.nsr These are directives for handling the cobalt postgres database. /usr/bin/postgresasm This is an Application Speciﬁc Module (ASM) for postgres databases.
Page 295: Performing Disaster Recovery On A Raq Xtr With
Preparing for disaster recovery Prepare your RaQ XTR for disaster recovery by performing the following steps: Perform an OS restore to wipe the hard disk drive and return the RaQ XTR to a factory-fresh state. Conﬁgure the RaQ XTR through the Setup Wizard and return it to the network.
Page 296: Performing A Disaster-Recovery Operation
Reboot the RaQ XTR. Important: Disaster recovery is not complete until you reboot the RaQ XTR. When the commands have completed, reboot the RaQ XTR for all the changes to take effect. Important: The ﬁrst recover operation must complete before the second begins.
Page 297: Technical Notes
These entries relate to dropping a non-existent index and are not actually errors. > ERROR: pg_ownercheck: class "vsite_pkey" not found > CREATE > ERROR: pg_ownercheck: class "users_pkey" not found > CREATE > ERROR: pg_ownercheck: class "bw_pkey" not found > CREATE Cobalt RaQ XTR User Manual...
Page 298: Veritas Netbackup
7. Click Add. In the Name ﬁeld, enter the fully qualiﬁed host name of your RaQ XTR. Click on the Operating System title bar to view a list of OS types. Select “Linux, Redhat” from the popup list. Click Next. Cobalt RaQ XTR User Manual...
Page 299: Backing Up A Raq Xtr With Veritas Netbackup
11. Use the default schedules. Click Next. 12. Use the default start times. Click Next. 13. Click Finish. Backing up a RaQ XTR with Veritas NetBackup To start a backup: On the NetBackup server, open the Backup Policy Management program and select your group.
Page 300: Files Associated With Veritas Netbackup Tailoring
, and renamed to cobalt_postbackup restored.cce.tar after disaster recovery. cobalt_restore /var/cobalt/backups/cobalt.sql This is the archive of the cobalt postgres database. It is created by , deleted by , and renamed to cobalt_prebackup cobalt_postbackup after disaster recovery. restored.cobalt.sql cobalt_restore Cobalt RaQ XTR User Manual...
Page 301: Performing Disaster Recovery On A Raq Xtr With
Preparing for disaster recovery Prepare your RaQ XTR for disaster recovery by performing the following steps: Perform an OS restore to wipe the hard disk drive and return the RaQ XTR to a factory-fresh state. Conﬁgure the RaQ XTR through the Setup Wizard and return it to the network.
Page 302: Performing Disaster Recovery
Appendix F: Disaster Recovery with Third-Party Software Performing Disaster Recovery After completing the preparation steps in the previous section, the RaQ XTR is now ready for disaster recovery. The following instructions may be used to perform the recovery using the text-based UI on the RaQ XTR itself.
Page 303 13. Reboot the RaQ XTR. Important: Disaster recovery is not complete until you reboot the RaQ XTR. 14. After the RaQ XTR server has rebooted, ensure that the CCE and Cobalt databases were recovered. Inspect the directory /var/cobalt/backups/ ﬁles. If exist and do not have a ‘restored’...
Page 304 Appendix F: Disaster Recovery with Third-Party Software Cobalt RaQ XTR User Manual...
Page 305: G Contacting Cobalt Networks
You can contact Cobalt Networks Technical Support by email using the Online Email Support Form. This form provides us all the information we need to service your request in a timely fashion. Go to the URL http://www.cobalt.com/support/ and click on the Contact Support link. Cobalt RaQ XTR User Manual...
Page 306: Technical Support Telephone Numbers
To subscribe to or unsubscribe from a discussion group, or to view previous postings to a group, click on the group name. A new browser window opens, displaying information about the discussion group. Cobalt RaQ XTR User Manual...
Page 307: The Knowledge Base
Networks products, we offer a number of training courses. The intended audience includes end users, Cobalt resellers, system and network administrators, systems engineers, product developers, support technicians, consultants and trainers. You can access the site at http://www.cobalt.com/support/education/index.html/. Cobalt RaQ XTR User Manual...
Page 308: Before Contacting Cobalt Networks Technical Support
• the serial number, located on the back panel, or the MAC address of the primary network interface of your RaQ XTR (on the Server Desktop UI, select Server Management > Control Panel > Network) • any additional software installed on your system •...
Page 309: H Licenses
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Cobalt RaQ XTR User Manual...
Page 310: Gnu General Public License
Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. Cobalt RaQ XTR User Manual...
Page 311 In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. Cobalt RaQ XTR User Manual...
Page 312 Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated, so long as such parties remain in full compliance. Cobalt RaQ XTR User Manual...
Page 313 This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. Cobalt RaQ XTR User Manual...
Page 314 Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. Cobalt RaQ XTR User Manual...
Page 315 LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cobalt RaQ XTR User Manual...
Page 316: Ssl License
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Cobalt RaQ XTR User Manual...
Page 317: I Glossary
Appendix I Glossary The entries in this glossary are for your information. Not all of the concepts, technologies and protocols apply to the RaQ XTR server. 10/100 BaseTX An Ethernet connection over twisted-pair cables with a throughput of 10 Mb/s or 100 Mb/s.
Page 318 A protocol that requires carrier sense and in which a transmitting data station that detects another signal while transmitting stops sending, sends a jam signal and then waits for a variable period of time before sending again. Used in ethernet LAN technology. See Common gateway interface (CGI). Cobalt RaQ XTR User Manual...
Page 319 6.1 Mb/s. More typically, individual connections provide from 512 kb/s to 1.544 Mb/s downstream and about 128 kb/s upstream. A DSL line can carry both data and voice signals and the data part of the line is continuously connected. See Domain Name System (DNS). Cobalt RaQ XTR User Manual...
Page 320 See Extended Simple Mail Transfer Protocol (ESMTP). Ethernet The most widely used technology for local area networks (LANs). Standard ethernet runs at 10 Mb/s, 100 Mb/s or 1000 Mb/s. It balances speed, price, ease of installation and availability. Cobalt RaQ XTR User Manual...
Page 321 A network device that acts as an entrance to another network. A gateway can also be any device that passes packets from one network to another network across the Internet. HTML See HyperText Markup Language (HTML). Cobalt RaQ XTR User Manual...
Page 322 Fast Ethernet. Physical variations of the original IEEE 802.3 speciﬁcation include 10Base2, 10Base5, 10BaseF, 10BaseT and 10Broad36. Physical variations for Fast Ethernet include 100BaseT, 100BaseT4 and 100BaseX. IMAP See Internet Message Access Protocol (IMAP). Cobalt RaQ XTR User Manual...
Page 323 1536 kb/s. In Europe, PRI consists of 30 B channels plus one 64-kb/s D channel for a total of 1984 kb/s. InterBase The RaQ XTR is pre-loaded with InterBase 6.0, an open-source, cross-platform SQL database from Inprise Corporation. InterBase offers a number of database features—triggers, stored procedures, blobs, event alerters, user-deﬁned functions, multi-dimensional arrays, two-phase...
Page 324 A subnet mask is used to extract network and subnetwork information from the IP address. Also called an Internet address. IP Masquerading See Network Address Translation (NAT). ISDN See Integrated Services Digital Network (ISDN). Cobalt RaQ XTR User Manual...
Page 325 Media access control (MAC) sublayer The lower of the two sublayers of the data link layer deﬁned by the IEEE. The MAC sublayer handles access to shared media, such as whether token passing or contention is used. Cobalt RaQ XTR User Manual...
Page 326 Internet. This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods. Some conﬁgurations include cryptographic authentication to prevent accidental or malicious protocol attacks. See Network Time Protocol (NTP). Cobalt RaQ XTR User Manual...
Page 327 PPP is a full-duplex protocol that can be used on various physical media, including twisted pair, ﬁber optic lines or satellite transmission. It uses a variation of High Speed Data Link Control for packet encapsulation. PPP can handle synchronous as well as asynchronous communication. Cobalt RaQ XTR User Manual...
Page 328 The mail is then read using POP or IMAP. See also Internet Message Access Protocol (IMAP) and Simple Mail Transfer Protocol (SMTP). See Point-to-Point Protocol. PPPoE See Point-to-Point Protocol over Ethernet. RAID See Redundant Array of Independent Disks (RAID) Cobalt RaQ XTR User Manual...
Page 329 On the Internet, the root name server system is the manner in which an authoritative master list of all top-level domain names (such as .com, .net, .org and individual country codes) is maintained and made available. SCSI See Small Computer System Interface (SCSI). Cobalt RaQ XTR User Manual...
Page 330 In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering—that is, for automatically determining whether the data has been altered in transit. See also Authentication and Encryption. Cobalt RaQ XTR User Manual...
Page 331 Simple Network Management Protocol (SNMP) A network management protocol used almost exclusively in TCP/IP networks. SNMP provides a means to monitor and control network devices, and to manage conﬁgurations, statistics collection, performance and security on a network. Cobalt RaQ XTR User Manual...
Page 332 A common name for the suite of protocols developed in the 1970s to support the construction of worldwide internetworks. TCP and IP are the two best-known protocols in the suite. The TCP/IP protocols enable computers and networks to connect to an intranet or Internet. Cobalt RaQ XTR User Manual...
Page 333 FTP account can only be enabled on one virtual site per IP address hosted by the RaQ XTR. The IP address of the RaQ XTR can be shared by many virtual sites or it can be unique to one virtual site.
Page 334 Appendix I: Glossary Cobalt RaQ XTR User Manual...

Cobalt Digital Inc RaQ XTR User Manual

1 Introduction

2 Setting up the Raq XTR

3 Site User

4 Site Management

5 Server Management

6 Services

A Using the LCD Console

B Product Specifications

C Upgrading the Raq XTR

D Advanced Information

Domain Name System

F Disaster Recovery with Third-Party Software

Quick Links

Related Manuals for Cobalt Digital Inc RaQ XTR

Summary of Contents for Cobalt Digital Inc RaQ XTR