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Using Gigaset PRO Fax
Gigaset PRO Fax is a fax printer driver for sending documents directly from the respective
application. To do so, the documents are changed into PDF format. Gigaset FAX is
installed in the control panel under Printers and Faxes and enhances every application
by adding on the option of sending documents as a fax.
In addition, CTI connectors are integrated into the installation file for Gigaset PRO
WinClient for additional applications. These can be installed optionally during the
installation of the client for Windows.
The most up-to-date information about configuring and using the CTI interfaces can be
found on the Gigaset website at http://www.gigaset.com/pro.
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The client for Windows must be installed with the Gigaset Fax option enabled
(selected as standard) (
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The client for Windows must be started and connected to the server.
Sending faxes from applications
To send an open document, you proceed as if you were printing it:
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In the program's main menu, go to File and select the Print option or press Ctrl+P.
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Choose Gigaset Fax as the printer and start the printing process.
The dialogue window for entering the fax number opens (if the client for Windows setting
for automatically identifying fax numbers (
not detected in the document).
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Enter the number of the fax you wish to send to and confirm the process.
The fax dispatch process begins and the progress is indicated in the dialogue window.
The dialogue window can be hidden.
Troubleshooting
Gigaset Clients have been tested in various system environments and configurations.
Nonetheless, this does not entirely rule out the possibility that problems may arise.
The log file
Gigaset Clients for Windows write a log file recording error information as standard. The
name of the log file is log.txt and it is found in the relevant Client subdirectory, e.g.,
"GIGASET WinClient" of the application data directory in the respective user's local profile.
In Windows XP this would normally be under
C:\Documents and Settings\<User Name>\Local Settings\Application Data\
or, from Windows Vista
C:\Users\<user name>\AppData\Local
To attach the file to an error report, it is best to close Gigaset Client or the application first.
Then delete the log file, start Gigaset Client or the application again and reproduce the
error. Attach the newly created log file to the error report.
Uninstalling Gigaset Windows Client
You can uninstall Gigaset Windows Client via the Windows control panel (software).
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Add-ons
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