Sms Troubleshooting - Gigaset C610a User Manual

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification permanently with-
held (CLIR) or Calling Line Identification not
activated.
FE Error occurred during SMS transmission.
FD Connection to SMS centre failed; see self-
help.
Self-help with errors
The following table lists error situations, pos-
sible causes and provides notes on trouble-
shooting.
You cannot send messages.
1. You have not requested the CLIP service (Call-
¥
ing Line Identification Presentation).
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted (e.g.
¥
by a call).
Re-send the SMS.
3. The network provider does not support this
feature.
4. No number or an invalid number is entered for
the SMS centre set as the active send service
¥ centre.
Enter the number (
You receive an incomplete SMS.
¥
1. Your phone's memory is full.
Delete old SMS messages (
2. The service provider has not yet sent the rest
of the SMS.
You have stopped receiving SMS messages.
¥
1. You have changed the ID of your mailbox.
Give your SMS contacts your new ID or
undo the change (
¥
2. You have not activated your mailbox.
Activate your mailbox (
¢
page 47).
¢
page 42).
¢
page 46).
¢
page 46).
The SMS is played back.
1. The "display call number" feature is not acti-
¥ vated.
Ask your service provider to activate this
function (chargeable).
2. Your mobile phone operator and your fixed
line network SMS service provider have no
¥
agreement to work together.
Obtain information from your fixed line
network SMS service provider.
3. Your terminal has been recorded by your SMS
provider as having no fixed line network SMS
functionality, i.e. you are not registered with
¥ the provider.
Send any SMS to automatically register
your telephone to receive SMS.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed line net-
work SMS functionality, i.e. you are not regis-
¥
tered with the provider.
Obtain information from your fixed line
¥
network SMS service provider.
Send any SMS to automatically register
your telephone to receive SMS.
SMS (text messages)
49