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Before Calling Service Technician
When you encounter trouble using this equipment, check the items listed below.
General operation
Phenomenon
The equipment does not
operate at all.
The button does not respond
to my operation.
One or more of the message
lamps is lit or blinking.
"– – –" appears on the LED
display.
"ALP" appears on the LED
display.
"SLP" appears on the LED
display.
Nothing appears on the LED
display.
Scanning stops before it is
finished. (The [START] lamp
is lit and the [FUNCTION
CLEAR] lamp is blinking.)
Copying stops before it is fin-
ished. (The [START] lamp
and the middle paper jam
position lamp (
the [FUNCTION CLEAR]
lamp is blinking.)
Printing stops before it is fin-
ished. (The [START] lamp
and the middle paper jam
position lamp (
the "Out of paper" error dialog
box is displayed in the
TOSHIBA Viewer V2.)
Usual cause
The power of the equipment
is not turned ON.
The power cable is not
plugged in securely.
It has been a short time
since the power was turned
ON.
The equipment has detected
an error status.
The access code needs to
be keyed in (when the equip-
ment is managed under the
access code function).
The equipment is in the low
power mode.
The equipment is in the
sleep mode.
The equipment is in the
super sleep mode.
The number of sheets to be
scanned exceeds the maxi-
mum or the built-in memory
in the equipment becomes
full.
Approx. 250 sheets of paper
have continuously exited and
the equipment stops copy-
ing to prevent the copied
) are lit and
paper from overflowing from
the tray.
Approx. 250 sheets of paper
have continuously exited and
the equipment stops printing
to prevent printed paper from
) are lit and
overflowing from the tray.
Countermeasure
Turn ON the power of the equipment.
Plug in the power cable securely.
Wait for the completion of warm-up and
then try again.
Check which lamp is lit or blinking and
take any countermeasure accordingly.
P.76 "When Message Lamp is Lit/
Blinking"
Key in the 3-digit access code.
(For the details of the access code set-
ting, ask your service technician.)
The equipment enters into the low power
mode after a specified time has passed
since its last use. Copying is enabled.
The equipment enters into the sleep
mode after a specified time has passed
since its last use. For how to cancel this
mode, see the following page.
P.32 "Saving energy when not in use -
Energy saving mode -"
The equipment enters into the super
sleep mode after a specified time has
passed since its last use. For how to can-
cel this mode, see the following page.
P.32 "Saving energy when not in use -
Energy saving mode -"
To copy the data scanned so far, press
the [START] button. To delete them, press
the [FUNCTION CLEAR] button.
(When only the [FUNCTION CLEAR]
lamp blinks, only data deletion is possi-
ble.)
Remove the paper from the receiving tray,
and then press the [START] button. Copy-
ing resumes. Press the [FUNCTION
CLEAR] button to end the copy job.
Remove the paper from the receiving tray,
press the [START] button, and then click
the [OK] button in the "Out of paper" error
dialog box in the TOSHIBA Viewer. Print-
ing resumes.
Before Calling Service Technician
95
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