MCZ star ego Operating & Maintenance Manual
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OPERATING & MAINTENANCE
MANUAL

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  • Page 1 OPERATING & MAINTENANCE MANUAL...
  • Page 2 Contact your local building or fire officials about restrictions and installations inspection requirements in your area. Save these instructions Manufactured by: MCZ S.p.A. Via Guglielmo Oberdan n°86 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 r.a. Fax: 0434/599598 Internet: www.mcz.it...
  • Page 3: Table Of Contents

    Setting the language ........................ 38 4.5.2. FIRST LIGHTING ..........................39 4.6. ON/OFF from the control panel or remote control (if purchased) ..........39 4.6.1. Note: first ignition ........................39 4.6.2. Contents Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 4 EGO AIR ..........................63 8.1.2. FIRE DOOR ............................ 64 8.2. STAR / EGO AIR ........................64 8.2.1. ELECTRONIC AND MECHANICAL INTERNAL COMPONENTS ............... 65 8.3. STAR / EGO AIR ........................65 8.3.1. Contents Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 5: Introduction

    INTRODUCTION Dear Customer, We wish to thank you for choosing an MCZ product, specifically a stove of the MCZ pellet line. In order to get the best performance from your stove and to enjoy to the full the warmth and the sense of well-being which...
  • Page 6: Warnings And Guarantee Conditions

    Keep all combustible material, including pellet fuel, well away from the appliance. Danger of fire. All responsibility for improper use is taken entirely by the user and such use relieves MCZ of any civil or criminal responsibility. Tampering or unauthorised substitution of non-original spare parts can be hazardous for the safety of the operator and relieves MCZ of any civil or criminal responsibility.
  • Page 7: Operating Warnings

    INFORMATION In case of any problems, get in touch with your dealer, or qualified engineer authorised by MCZ, and if a repair is necessary, insist on the use of original spare parts. Use only dry premium grade pellet fuel. Periodically check and clean the exhaust outlet (connection to the flue pipe).
  • Page 8: Warranty Terms

    WARRANTY TERMS 1.3. MCZ warrants the stove body, for a period of two years from the date of purchase. Also electrical and electronic components, & fans, are warranted for 2 years from the date of purchase. The warranty is conditional on the product...
  • Page 9: Installation - Understanding The Basics

    MCZ pellet stoves run exclusively on pellets with a diameter of 6-8 mm with lengths from ¼” to 1 ½”. Theoretical notions for installation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 10: Installation

    15 sq in min. The air intake must: Theoretical notions for installation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 11: Connection To The Flue Pipe

    Exhaust gasses are very hot and almost invisible. They can cause burns on contact. Example of pellet stove installation Theoretical notions for installation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 12 Position the stove bearing in mind all the instructions and considerations above. See Page 18 for further details of vent configurations. Theoretical notions for installation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 13: Operating Problems Caused By Draught Defects In The Flue

    Hazardous conditions can only be overcome by suitable setting-up of the stove carried out by qualified MCZ personnel. Theoretical notions for installation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 14: Installation And Assembly

    3. INSTALLATION AND ASSEMBLY DRAWINGS AND TECHNICAL CHARACTERISTICS 3.1. 3.1.1. STAR Air 7.29 7.61 20.28 15.02 Ø3.12 Ø1.87 FILTER 3.1.2. EGO Air 7.29 7.72 20.28 15.02 Ø3.12 Ø1.87 FILTER Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 15: Technical Characteristics

    Power supply frequency and voltage 110 Volts / 60 Hz Net weight 140 Kg. Weight with packaging 150 Kg. * Data that may vary depending on the type of pellets used. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 16: Installation

    INSTALLATION 3.2. BACKWALL VENT EXIT When installing and operating your MCZ Ego/Star Pellet Stove, respect basic safety standards. Read these instructions carefully before you attempt to install or operate the Ego/Star. Failure to do so may result in damage to property or personal injury and may void the product warranty.
  • Page 17: Mobile Home Installation

    POINT DIRECTLY UNDER THE VENT TERMINATION. THE STRUCTURAL INTEGRITY OF THE MOBILE HOME FLOOR, WALL, CEILING/ROOF EFFECTIVENSS OF ALL VAPOR BARRIERS WITHIN THE STUCTURE MUST BE MAINTAINED Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 18: Venting

    MCZ assumes no responsibility for, nor does the warranty extend to, smoke damage caused by reverse drafting of pellet appliances under shut-down or power failure conditions. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 19: Wall Outlet (Method #1)

    This vertical section will provide natural draft in the event of a power failure. Note: do not place joints within wall pass-throughs. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 20: Installing Into An Existing Chimney (Method #3)

    8 X 8 inches, you should refer to Method #5. If choos-ing this method, increase the vent pipe to 4 in. at the stove. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 21: Installing Into An Existing Fireplace Chimney (Method #5)

    The pipe or liner inside the chimney should be 4" diameter and approved for pellet venting.In this method a cap should also be installed on the chimney to keep out rain. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 22: Installing Through The Ceiling Vent (Method #7)

    12” min.wall to outlet 36” min clearance to any combustible material 18” Shaded area rapresents the minimum clearance to combustible materials such as shrubbery, mulch or tall grasses. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 23: Requirements For Terminating The Venting

    2 sides beneath the floor. NOTE: Where passage through a wall, or partition of combustible construction is desired, the installation shall conform to CAN/CSA- B365. (if in Canada) Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 24 PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page = Venting Terminal = Air Supply Inlet = Area where termination is not permitted Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 25: Preparation And Unpacking

    Moving the product must always be done with care. If possible, unpack the stove in the area where it is going to be installed. Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 26 1. Turn the feet clockwise to lower the stove 2. Turn feet counter- clockwise to lower the stove Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 27: Lateral Cladding Assembly

    In the front part it must be inserted in the housing (B3) of the profile (B). Repeat the same operation for both sides. Reposition the cast iron top. Figure 5 - EGO stove steel sides Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 28 Repeat the same operation for both sides. Reposition the cast iron top. Figure 6 - STAR stove sides Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 29: Installation Of Air Filter

    If you do not intend to use the stove, it is advisable to keep it switched off. Electrical connection of the stove Installation and fitting Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 30: Operation

    Try to get familiar with the commands given from the control panel. Try to memorize the messages that the stove provides on the display. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 31: Pre-Lighting Check

    When filling, do not let the sack of pellets touch any hot surfaces. Do not place any type of fuel in the hopper other than pellets that are compliant with the specifications provided previously. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 32: Control Panel/Remote Control Display (Accessory)

    If from any menu level the on/off (B) key is briefly pressed, the display is automatically taken back to the initial screen (stove operating status) without saving any modifications not confirmed with the “OK” key. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 33 E. Program selection key (next screen) F. Program selection key (next screen) G. Receiver for the remote control N.B. on the control panel it will be possible to set the language Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 34: Remote Control (Accessory)

    N.B. from the remote control it is not possible to the AUTO function (key 7) activates, this means activate the ECO-STOP function that the ventilation is connected to the power. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 35: General Characteristics Of The Lcd Remote Control

    The lighted button of the switch will come on. The stove is off and the screen on the control panel will appear with the word OFF; by pressing any key the screen the word MENU will appear. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 36: Setting Current Day And Time

    TIME ADJUSTMENT 21.0°C 21.04 21.0°C 21.04 Mode:AUTO Menu Temp:22°C Fan:A < Date setting > Hours Minutes Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 37 PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page DAY/DAY NUMBER/MONTH/YEAR ADJUSTMENT 21.0°C 21.04 Mode:AUTO Menu Temp:22°C Fan:A Lunedi < Date setting > Day of months Month 2008 Year Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 38: Setting The Language

     Wednesday  Thursday  Friday  Saturday  Sunday  21.0°C 21.04 Mode:AUTO Menu Temp:22°C Fan:A < Setting > < Setting > < Language > < Language > Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 39: On/Off From The Control Panel Or Remote Control (If Purchased)

    The stove will control its power automatically in order to reach and maintain the set temperature in the room. This mode is indicated by the word AUTO on the control panel. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 40: Manual Mode

    The room temperature is highlighted by the control panel and is measuring the room temperature from the probe located near the on- Automatic mode off switch on the bottom rear of the stove. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 41: Room Sensor

    Fig. 8 - Motherboard (internal Fig.9 Interface stove) environment thermostat A = PROTECTION CAP B = PROBE (FLUSH) C = CLAMP INTERFACE EXTERNAL THERMOSTAT E = MOTHERBOARD CONNECTOR INTERFACE CONNECTION HOLES CABLE OUTLET Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 42: Automatic Mode With Auto-Eco

    This option is advisable only if the stove works in highly insulated rooms or where there is low heat dispersion over time. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 43: Activation/De-Activation Of Auto-Eco Mode

    Therefore, using the bottom left or bottom right keys it is possible to set Temp:22°C Fan:1 the room temperature and the distribution blower speed. To disable the AUTO-ECO function follow the same procedure. Mode:ECO Menu Temp:22°C Fan:1 Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 44: Blower Controls

    In selecting the fan speed, it is advisable not to select very low speeds (1 or 2) when the stove is at maximum power as this may cause the stove to overheat. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 45: Sleep Function

    Selection of weekly / daily program Current date and time 4.10.1. paragraph 4.5.1. How to set the current date and time. Setting the current date and time is essential for proper timer operation. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 46: Timer Activation And Selection Of A Program

    Once the desired program is selected for the active day (e.g. 32 for the day MO = Monday), press the OK key in the top right and on the Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 47: Pre-Set Weekly And Daily Programs

    4.11. PRE-SET WEEKLY AND DAILY PROGRAMS Weekly programs 4.11.1. The weekly programs selected by MCZ and stored in the memory of the control panel were designed to meet the needs of most users who are out of the home during working hours (factory workers, shopkeepers, office workers, shift workers) as well as those who are usually at home (homemakers, senior citizens, etc.).
  • Page 48 PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page PROGRAMMES HOURS DAYS Mon-Fri Sa-Su Mon-Fri Sa-Su Mon-Fri Sa-Su Mon-Fri Sa-Su Mon-Fri Sa-Su Mon-Fri Sa-Su Mon-Sa Mon-Sa Mon-Sa Sa-Su Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 49: Daily Programs

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page Daily programs 4.11.2. HOURS PROGR. N° Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 50: Practical Example Of Daily Programming

    Other fuses to protect the electronic boards are to be found on the boards themselves. FAILURE OF THE COMBUSTION BLOWER If the blower stops, the board shuts off the supply of pellets, and an alarm code is displayed. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 51: Alarm Signals

    The table below describes the possible alarms signaled by the stove, associated to the respective code that appears on the emergency panel, and useful suggestions to solve the problem. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 52 Contact an authorized service centre to replace the component. This alarm is not blocking, only a warning screen appears. Contact an authorized service centre to replace Generic failure of sensor the component. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 53 Periodic maintenance warning before the maintenance have elapsed and a new maintenance intervention is necessary. Contact a specialist MCZ technician. Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 54: Exiting Alarm Condition

    Info ALARM A02 Flame extinction Example: Alarm on the display of the control panel ALARM Fill pellet tank Operation Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 55: Maintenance And Cleaning

    It is however advisable not to let it exceed 2 or 3 days. Once the operation is finished, reinsert the ash drawer below the grate making sure it is properly seated. Maintenance and cleaning Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 56: Cleaning The Glass

    In case of door glass break, it must be replaced with a product of the same type. Order it referring to code #4 described in chapter 8.2.1. The glass used in all MCZ stoves is a 5mm ceramic glass type resistant to 1400°F.
  • Page 57: Periodic Cleaning By A Specialised Technician

    “F” and clean it every 2/3 days as explained in chap. 5.1 It is worthwhile to carry out the cleaning of the upper exchanger at the end of the season and possibly by an authorised MCZ technician in order to replace the gaskets that are below plug “C” and “E”...
  • Page 58: Shutting The Stove Down (End Of Season)

    Glass ● Lower heat exchanger ● Complete exchanger ● Smoke duct ● Door seal ● ● Air filter ● Flue pipe ● Remote control battery (if purchased/optional) Maintenance and cleaning Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 59: Problems / Causes / Solutions

    Check the state of the door gaskets. Pellets damp or unsuitable. Change the type of pellet. Combustion blower broken. Check the motor and replace if necessary. Problems/Causes/Solutions Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 60 The operations marked in bold type must be carried out by specialised MCZ personnel. The manufacturer refuses to accept any responsibility and the guarantee lapses if this condition is not respected. Problems/Causes/Solutions Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 61: Electrical Diagrams

    6. Ignition plug 13. Manifold for environment thermostat interface 7. Combustion blower N.B. The electrical wiring of the single components includes pre-wired connectors which are of different sizes. Electrical diagrams Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 62: Spare Parts

    Posterior RH-LE painted upright 41200901360 Anterior RH-LE painted upright 412508031 Side ceramics SALT & PEPPER 412508032 Side ceramics BURGUNDY 412508033 Side ceramics TERRA DI SIENA RH-LH side plates STEATITE 41250904600 Electrical diagrams Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 63: Ego Air

    RH-LH steel side BORDEAUX 43641083 RH-LH steel side WHITE 43641084 RH-LH steel side DARK 43641085 RH-LH steel side SILVER 43641087 RH-LH steel side INOX 41400906210 Superior Bracket 41200804860 Painted upright Electrical diagrams Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 64: Fire Door

    Pyroceram fastening brackets 41201031 Cord replacement kit (cord + silicon) 4120103A Ceramic fibre cord Ø 10 mm (5 m) 4120103B Ceramic fibre cord Ø 10 mm (50 m) Electrical diagrams Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 65: Electronic And Mechanical Internal Components

    PELLET STOVES Chapter 7 INSTALLATION AND USE MANUAL page ELECTRONIC AND MECHANICAL INTERNAL 8.3. COMPONENTS 8.3.1. STAR / EGO AIR Electrical diagrams Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 66 Base of feed screw conduit 41200901040 Pellet feed screw 414008042 Conduit of feed screw 418008029 Gasket 414508022 Control panel with LCD display 4160414 Rond-Flat cable 4009001 Remote control 412007004 Clickson 110°C Electrical diagrams Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited...
  • Page 67 MCZ S.p.A. Via Guglielmo Oberdan n°86 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 r.a. Fax: 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it 8900915700 Rev 11 6/2010...

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