INTRODUCTION Dear customer, Thank you for having chosen our product. To allow for optimal operation and for you to enjoy the warmth and sense of wellbeing that the fire can convey in your home, we advise you to read this manual carefully before starting up the product for the first time. REVISIONS TO THE PUBLICATION The content of this manual is strictly technical and property of the manufacturer.
1-WARNINGS AND WARRANTY CONDITIONS SAFETY PRECAUTION • Installation, electrical connection, functional verification and maintenance must only be performed by qualified or authorised personnel. • Install the product in accordance with all the local and national laws and Standards applicable in the relative place, region or country.
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1-WARNINGS AND WARRANTY CONDITIONS INFORMATION: Please contact the retailer or qualified personnel authorised by the company to resolve a problem. • Only fuel stipulated by the company must be used. • Check and clean the smoke outlet pipes regularly (connection with the product). • ...
1-WARNINGS AND WARRANTY CONDITIONS INTERVENTION REQUEST The company declines all liability if the product and any other accessory is used incorrectly or altered without authorisation. All parts must be replaced with original spare parts. The request must be sent to the retailer who will forward it to the Technical Assistance Department. SPARE PARTS Only original spare parts must be used.
2-INSTALLATION INSTRUCTIONS The requirements in this chapter refer to the regulations of the Italian installation Standard UNI 10683. In any case, always comply with the regulations in force in the country of installation. PELLETS Wood pellets are obtained from compressing sawdust produced during the processing of natural dried wood (without paint). The compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or binders.
2-INSTALLATION INSTRUCTIONS PRECAUTIONS REGARDING INSTALLATION IMPORTANT! Product installation and assembly must be carried out by qualified personnel. The product must be installed in a suitable place for it to be regularly opened and routine maintenance to be performed. The environment must be: • ...
• where another heating appliance is installed without an independent air flow. It is forbidden to place the product in an explosive atmosphere. MINIMUM DISTANCES BOXTHERM 70 PELLET Non-flammable walls Flammable walls A = 20 mm A = 50 mm...
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2-INSTALLATION INSTRUCTIONS CONNECTION OF THE SMOKE EXHAUST DUCT When drilling the hole for the smoke exhaust pipe, the possible presence of flammable materials must be considered. If the hole must be made through a wooden wall or thermolabile material, the INSTALLER MUST first use the relative wall fitting (minimum diam. 13 cm) and adequately insulate the pipe of the product that passes through it, using suitable insulating material (1.3 - 5 cm thick with minimum thermal conductivity 0.07 W/m°K).
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2-INSTALLATION INSTRUCTIONS Always use pipes and fittings with appropriate seals that guarantee tightness. It must be possible to inspect all sections of the flue duct and they must be removable for periodic internal cleaning (T-fitting with inspection hole). Position the product considering all the above requirements and instructions. IMPORTANT! The following conditions must be complied with when connecting the appliance to the chimney: •...
2-INSTALLATION INSTRUCTIONS COMBUSTION AIR (2) During operation a certain amount of air is drawn from the room in which the product is installed and this air must be supplemented through an external air inlet. The combustion air in this product is autonomously drawn directly from the front grille, however, the user can have the air drawn from outside by removing the clamp on the pipe and connecting it directly to outside.
2-INSTALLATION INSTRUCTIONS CONNECTION TO THE EXTERNAL AIR INTAKE It is essential for the room where the product is installed to be adequately ventilated in order to guarantee sufficient air for proper combustion in the appliance. This is possible by means of suitable ventilation openings in the room itself or in an interconnected room through a permanent opening between the rooms.
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2-INSTALLATION INSTRUCTIONS CONNECTIONS CONNECTION TO THE CHIMNEY CONNECTION TO AN EXTERNAL DUCT CONNECTION TO THE CHIMNEY WITH AN INSULATED OR DOUBLE-WALL PIPE The internal dimensions of the chimney The minimum internal dimensions of the The connection between the product and must not exceed 20x20 cm or 20 cm in external duct must be 10x10 cm or 10 cm the chimney or the smoke duct must not...
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2-INSTALLATION INSTRUCTIONS OPERATING PROBLEMS RELATED TO DRAUGHT DEFECTS IN THE CHIMNEY Among all the weather and geographical conditions that affect chimney operation (rain, fog, snow, altitude a.s.l., exposure to sunlight, orientation to the cardinal points, etc.), the wind is certainly the most determinant. In fact, besides the thermal depression caused by the difference in temperature between inside and outside the chimney, there is another type of depression (or overpressure): dynamic pressure caused by the wind.
3-INSTALLATION AND ASSEMBLY TECHNICAL CHARACTERISTICS BOXTHERM 70 PELLET Nominal output power: 8,8 kw (7568 kcal/h) Minimum output power: 2,6 kw (2236 kcal/h) Efficiency at Max 92,7% Efficiency at Min 95,9% Temperature of exhaust smoke at Max 150 °C Temperature of exhaust smoke at Min 70 °C...
3-INSTALLATION AND ASSEMBLY PREPARATION AND UNPACKING The product is supplied in a single package. FIGURE 1 - PRODUCT PACKAGING (FRONT VIEW) Open the package, remove the product from the pallet and set it in the pre-selected place, making sure this complies with the requirements. The two brackets must be removed in order to remove the product from pallet, by loosening the two flanged nuts and the two screws. A - SCREW B - NUT C - BRACKET...
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3-INSTALLATION AND ASSEMBLY FASTENING TO THE BASE OF THE INSERT It is mandatory to anchor the product to a support as the authorised technician can remove the combustion chamber from its seat by means of two extendable guides while performing the annual maintenance. Fasten the insert as follows: • ...
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3-INSTALLATION AND ASSEMBLY The product can be installed at the desired height by constructing a suitable platform. This support must be made of non-flammable material. The company declines all liability for any damage to objects and persons if the above-mentioned precautions are not complied with.
3-INSTALLATION AND ASSEMBLY HOOD VENTILATION GRILLES FOR NEW CLADDING It is mandatory to install the hood ventilation grilles of the manufacturer or grilles that can guarantee the same functions and the same air passage section. The company cannot be held liable for any damage caused to the structure or the electrical components if this precaution is not complied with.
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3-INSTALLATION AND ASSEMBLY SETTING UP THE CLADDING The product must be fully tested before the cladding is applied. The company cannot be held liable for any damage to the cladding should operating anomalies arise, which were not verified before the cladding was applied to the product. IT IS MANDATORY to check the tightness of all the pipes through which smoke passes (smoke fitting, gaskets and flue coupling) before setting up the cladding.
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3-INSTALLATION AND ASSEMBLY ASSEMBLING THE COMPENSATION FRAME Once the cladding and/or the plasterboard is set up, fit the previously removed compensation frame. This frame intends to finish and cover the gap between the metal structure of the product and the cladding. The frame is assembled by simply opening the door of the product, fitting in the frame as shown in the figure and fastening it to the lateral columns of the structure, inside the door profile, with the four screws supplied.
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3-INSTALLATION AND ASSEMBLY BEFORE START-UP GENERAL PRECAUTIONS Remove all components that could burn from the firebox and the glass (instructions, various adhesive labels and any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. After a long period of inactivity, remove any pellets left in the hopper (using a vacuum cleaner with a long pipe), as they could have absorbed moisture, thereby altering their original characteristics and no longer being suitable for combustion.
3-INSTALLATION AND ASSEMBLY It is extremely important to make sure the product is not immediately overheated and the temperature is increased gradually starting from the low power. This will prevent damaging the welds and the steel structure. DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!! LOADING THE PELLETS Fuel is loaded from the front tray above the door.
4-LCD REMOTE CONTROL GENERAL SPECIFICATIONS OF THE LCD REMOTE CONTROL The remote control works at a transmission frequency of 434.5 MHz. Power the product with 3 AAA batteries as follows: • Remove the cover of the battery compartment by pressing and lifting the point indicated by the arrow. • ...
4-LCD REMOTE CONTROL REMOTE CONTROL OPERATION GENERAL RULES Press key A for 1” to switch the product on and off. All changes are made with keys C. Key E is used to confirm the changes. Key B is used to select the product operating mode.
4-LCD REMOTE CONTROL TIMER MODE (TIMER) Select this operating mode to switch the product on and off automatically, according to 6 customised time bands (P1 – P6). The following can be set for each time band: • Start-up time. • Shutdown time.
4-LCD REMOTE CONTROL VARIOUS SETTINGS ROOM VENTILATION The room ventilation can be adjusted as desired in all 4 operating modes described earlier on. Simply follow the steps below: press key D on the initial display to access the VENTILATION setting. Then press key C to set the desired ventilation by selecting one of the 5 levels available.
4-LCD REMOTE CONTROL TIMER SETTINGS DISPLAYING THE TIMER TIME BANDS Simply press key D for 2” to display the time bands in TIMER mode. The 6 time bands can be scrolled through with key C, thereby verifying all the saved settings. Press key D or A to return to the initial display. MO TU WE TH FR SA SU 6:30 8:00...
5-EMERGENCY PANEL EMERGENCY PANEL There is an emergency panel on the product side, designed for any malfunction to be detected and product control if the remote control should malfunction. Three-digit display that indicates a variety of product information besides the identification code of any malfunction. GREEN led that indicates: • ...
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5-EMERGENCY PANEL EMERGENCY PANEL START-UP/SHUTDOWN NIf the remote control is faulty or the batteries are flat, the product can be operated in safe mode via the rear emergency panel. In this configuration, the product can only work in manual mode and one of 3 power levels can be selected. • ...
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5-EMERGENCY PANEL HOW TO ACCESS THE CONTROL PANEL The control panel is located next to the pellet loading tray and you must proceed as follows to access it. • Open the pellet loading tray. • A compartment is found in the top right part, and use the cold handle (supplied) to pull out the control panel. • ...
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5-EMERGENCY PANEL FEED SCREW LOADING This function can only be activated when the product is off and allows the pellets to be loaded into the feed screw (loading system). It can be used each time the pellets finish in the feed screw and hopper (see alarm A02). It is useful to prevent failed start-ups (alarm A01) due to the hopper being empty.
6-SAFETY DEVICES AND ALARMS SAFETY DEVICES The product is supplied with the following safety devices: SMOKE TEMPERATURE PROBE Detects the temperature of the smoke, thereby enabling start-up or stopping the product when the temperature drops below the preset value. PELLET HOPPER SAFETY THERMOSTAT If the temperature exceeds the preset safety value, it immediately stops the product, which must cool down before being restarted.
6-SAFETY DEVICES AND ALARMS ALARM ALERTS If an operating anomaly occurs, the product enters the shutdown phase due to an alarm and informs the user regarding the type of fault by means of a 3 digit code that remains displayed on the emergency panel. The alarm is indicated permanently by the relative 3 digit code, a flashing red LED that lights up on the emergency panel and an intermittent buzzer for the first 10 minutes.
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6-SAFETY DEVICES AND ALARMS The spark plug is faulty. Contact an authorised service centre to have the component replaced. Pellet supply fault. Contact an authorised service centre to have the component replaced. The remote control has been out of the product Move the remote control within the product reception reception range for over 3 hours (or the batteries range (or change the batteries of the remote control if...
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6-SAFETY DEVICES AND ALARMS BLOCKED APPLIANCE The following may cause the product to be mechanically blocked: • The structure overheats (“A03”). • The smoke is overheated (“A04”). • During product operation, air that has not been controlled in the combustion chamber has entered or the flue is clogged. (“A05”). SOLUTIONS: If “A03”...
7-MAINTENANCE AND CLEANING EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER ATTENTION! All the cleaning operations of all parts must be performed with a completely cold product and the plug disconnected. The insert requires little maintenance if used with certified good quality pellets. DAILY OR WEEKLY CLEANING PERFORMED BY THE USER BEFORE EACH START-UP Clean the ash and any deposits in the brazier that could clog the air passage holes.
7-MAINTENANCE AND CLEANING CLEANING THE GLASS It is recommended to clean the ceramic glass with a dry brush, or if it is very dirty, spray a little specific detergent and clean with a cloth. ATTENTION! Do not use abrasive products and do not spray the glass spray cleaner on the painted parts or the door gaskets (ceramic fibre cord).
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7-MAINTENANCE AND CLEANING A - BRACKET B - SCREW C - BRAZIER D - ASH DRUM E - ALUTEC LATERAL SIDE F - ALUTEC REAR PART G - ALUTEC LATERAL SIDE Be careful not to knock the refractory parts when removing them as they could chip or break. Set them in a safe place until they are to be fitted again. Technical Dept.
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7-MAINTENANCE AND CLEANING Then remove the upper plate “Q”. Remove it from its seat by lifting it and then tilting it slightly downwards. Scrape the walls of the firebox with a rigid rod or a bottle brush into plate “Q” that has just been removed, for the ash to fall into the lower part where the inspection holes are located (under plates “R”).
7-MAINTENANCE AND CLEANING CLEANING THE SMOKE DUCT AND FITTING When the product is extracted, you can intervene on the smoke fan (1) from the left side for cleaning and maintenance purposes. Clearly, the smoke evacuation fan must be removed for such maintenance to be performed. A gasket (3) is applied on the fan outlet, which guarantees the tightness with the smoke fitting (2).
7-MAINTENANCE AND CLEANING END-OF-SEASON SHUTDOWN At the end of each season, before switching the product off, it is recommended to remove all the pellets from the hopper with a vacuum cleaner that has a long pipe. The product must be disconnected from the mains when it is not used. CHECKING THE INTERNAL COMPONENTS ATTENTION! The internal electromechanical components must only be checked by qualified personnel whose technical expertise...
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8-PROBLEMS/CAUSES/SOLUTIONS ATTENTION: All repairs must only be carried out by a specialised technician, with the product switched off and the plug disconnected. If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for any damage caused to persons and property.
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8-PROBLEMS/CAUSES/SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The product works for a few minutes Start-up phase is not completed Repeat start-up and then switches off Temporary power cut Wait for the automatic restart Clogged smoke duct Clean the smoke duct Faulty or malfunctioning temperature probes Check and replace the probes Faulty spark plug Check ...
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8-PROBLEMS/CAUSES/SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The product always runs at maximum The room thermostat is in the maximum Set the thermostat temperature again. power when in automatic mode position Faulty temperature probe Check the panel and replace it, if necessary Faulty or malfunctioning control panel Check the probe and replace it, if necessary Thermostat is set to minimum Set the thermostat temperature again The appliance does not start-up No power supply...
9-WIRING DIAGRAMS MOTHERBOARD WIRING KEY EMERGENCY PANEL GEAR MOTOR SMOKE PROBE CONTACT THERMOSTAT MODEM CONNECTION 10. AIR FAN SWITCH 11. SMOKE EXPULSION FAN REV CONTROL SPARK PLUG 12. AIR DOOR PROBE SMOKE EXPULSION FAN N.B. The wiring of the individual components is fitted with pre-wired connectors of different sizes.
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MCZ GROUP S.p.A. Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telefono: 0434/599599 r.a. Fax: 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it For further technical information regarding installation or operation please contact the TECHNICAL ASSISTANCE – AFTER-SALES DEPARTMENT Monday to Friday 8.00 to 12.00 and 14.00 to 18.00...
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