TABLE OF CONTENTS TABLE OF CONTENTS ....................II INTRODUCTION ......................1 1-WARNINGS AND WARRANTY CONDITIONS ..............2 2-INSTALLATION ......................8 3-DRAWINGS AND TECHNICAL FEATURES ..............17 4-UNPACKING ......................24 5-STAR STOVE ASSEMBLY ..................27 6-ADJUSTING THE CERAMIC ..................33 7-ASSEMBLING THE EGO STOVE METAL SIDES..............34 8-REMOVING THE BACK FOR MAINTENANCE ...............37 9-CLEANING THE EGO STOVE T-FITTING WITH UPPER OUTLET ........38 10-CONNECTIONS TO ADDITIONAL DEVICES ..............39 11-LOADING THE PELLETS ..................41...
REVISIONS TO THE PUBLICATION The content of this manual is strictly technical and the property of MCZ Group Spa. No part of this manual may be translated into other languages, adapted or reproduced, even in part, in other mechanical or electronic forms, photocopies, recordings or other, without the prior written authorisation from MCZ Group Spa.
1-WARNINGS AND WARRANTY CONDITIONS SAFETY PRECAUTIONS • Installation, electrical connection, function test and maintenance must only be carried out by authorised and qualified personnel. • Install the product in accordance with all local and national legislation and regulations in force in the region or state. • Only use the fuel recommended by the manufacturer.
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1-WARNINGS AND WARRANTY CONDITIONS • Any type of tampering or unauthorised replacement with non-original spare parts could be hazardous for the operator’s safety and relieves the company from any civil and criminal liability. • Many of the surfaces of the product get very hot (door, handle, glass, smoke extraction pipes, etc.).
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1-WARNINGS AND WARRANTY CONDITIONS • In the event of a malfunction with the ignition system, do not force it to light by using flammable materials. • Special maintenance must only be performed by authorised and qualified personnel. • Assess the static conditions of the surface on which the weight of the product will rest and provide suitable insulation if it is made of flammable material (e.g.
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1-WARNINGS AND WARRANTY CONDITIONS INFORMATION: Please contact the retailer or qualified personnel authorised by the company to resolve a problem. • You must only use the fuel specified by the manufacturer. • When the product is switched on for the first time it is normal for it to emit smoke due to the paint heating for the first time. Therefore make sure the room in which it is installed is well ventilated.
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1-WARNINGS AND WARRANTY CONDITIONS EXCLUSIONS The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes: • Damage caused during transportation or relocation • all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the manufacturer’s instructions (always refer to the installation and use manual provided with the appliance) •...
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1-WARNINGS AND WARRANTY CONDITIONS SPARE PARTS In the event of a malfunction, consult the retailer who will forward the call to the Technical Assistance Service. Use only original spare parts. The retailer or service centre can provide all necessary information regarding spare parts. We do not recommend waiting for the parts to be worn before having them replaced.
2-INSTALLATION The instructions in this chapter refer explicitly to the Italian installation regulation UNI 10683. In any case, always observe the domestic regulations in force. PELLETS Wood pellets are manufactured by hot-extruding compressed sawdust which is produced during the working of natural dried wood. The compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or binders.
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If particularly delicate objects are present, such as furniture, curtains or sofas, increase the stove clearance accordingly. If the floor is made of wood, it is recommended to fit a floor protection sheet in compliance with the Standards in force in the country of installation. EGO/STAR Non-flammable walls Flammable walls...
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2-INSTALLATION FOREWORD This chapter on the Smoke Flue has been produced in reference to the prescriptions of European regulations (EN13384 - EN1443 - EN1856 - EN1457). The chapter provides indications for installing an efficient and correct smoke flue but is under no circumstances to substitute the regulations in force, which the qualified technician must be in possession of.
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2-INSTALLATION TECHNICAL CHARACTERISTICS Have the efficiency of the flue checked by an authorised technician. The flue must be sealed against flue gasses, in a vertical direction without narrowing, be made with materials impermeable to smoke, condensation, thermally insulated and suitable to resist normal mechanical stress over time (we recommend fireplaces made of A/316 or refractory material with insulated round section double chamber).
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2-INSTALLATION ROOF AT 60° ROOF AT 45° 45° 60° A = MIN. 2.60 metres A = MIN. 2.00 metres FIGURE 5 FIGURE 6 B = DISTANCE > 1.20 metres B = DISTANCE > 1.30 metres C = DISTANCE < 1.20 metres C = DISTANCE <...
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2-INSTALLATION MAINTENANCE The flue must be kept clean, since the deposit of soot or unburned oils reduces the cross-section reducing the draft and thus compromising the efficient functioning of the heater and, if large build-ups accumulate, can catch fire. The flue and chimney must be cleaned and checked by a qualified chimney sweep at least once a year.
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2-INSTALLATION EXTERNAL AIR INLET It is mandatory to provide an adequate external air intake that supplies the combustion air required for the product to work properly. The flow of air between the outside and the installation room may be direct, through an inlet in an external wall of the room; or indirect, via air intake from adjoining rooms and connecting permanently with the installation room (see Figure 9 b).
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2-INSTALLATION DISTANCE (metres) The air inlet must be at a distance of: 1.5 m UNDER Windows, doors, smoke outlets, cavities, ..1.5 m HORIZONTALLY Windows, doors, smoke outlets, cavities, ..0.3 m ABOVE Windows, doors, smoke outlets, cavities, ..1.5 m AWAY from smoke outlet CONNECTION TO FLUE...
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2-INSTALLATION EXAMPLES OF CORRECT INSTALLATION 1. Installation of Ø150mm flue with hole for the passage of the tube increased by: minimum 100 mm around the tube if next to non flammable parts such as cement, brick, etc.; or minimum 300 mm around the tube (or as prescribed by data tags) if next to flammable parts such as wood etc.
3-DRAWINGS AND TECHNICAL FEATURES DRAWINGS AND CHARACTERISTICS EGO AIR STOVE DIMENSIONS Ø50 Ø80 Ø80 Ø50 Technical Dept. - All rights reserved - Reproduction is prohibited...
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3-DRAWINGS AND TECHNICAL FEATURES EGO AIR WITH UPPER OUTLET STOVE DIMENSIONS Ø80...
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3-DRAWINGS AND TECHNICAL FEATURES EGO COMFORT AIR STOVE DIMENSIONS Ø50 Ø80 Ø60 Ø80 Ø50 Technical Dept. - All rights reserved - Reproduction is prohibited...
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3-DRAWINGS AND TECHNICAL FEATURES STAR AIR STOVE DIMENSIONS Ø50 Ø80 Ø80 Ø50...
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3-DRAWINGS AND TECHNICAL FEATURES STAR COMFORT AIR STOVE DIMENSIONS Ø50 Ø80 Ø60 Ø80 Ø50 Technical Dept. - All rights reserved - Reproduction is prohibited...
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3-DRAWINGS AND TECHNICAL FEATURES TECHNICAL CHARACTERISTICS EGO/STAR AIR - EGO AIR WITH UPPER OUTLET Nominal output power 8 kW (6880 kcal/h) Minimum power output 2,4 kW (2064 kcal/h) Efficiency at Max 90,1% Efficiency at Min 90,7% Temperature of exhaust smoke at Max 170 °C...
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3-DRAWINGS AND TECHNICAL FEATURES TECHNICAL CHARACTERISTICS EGO/STAR COMFORT AIR Nominal output power 10,1 kW (8686 kcal/h) Minimum power output 2,9 kW (2494 kcal/h) Efficiency at Max 90,3% Efficiency at Min 92,9% Temperature of exhaust smoke at Max 180 °C Temperature of exhaust smoke at Min 85 °C...
4-UNPACKING PREPARATION AND UNPACKING The packaging consists of a recyclable cardboard box in line with RESY standards and a wooden pallet. All packaging materials can be reused for similar use or eventually disposed of as urban solid waste, in compliance with the regulations in force. After having removed the packaging make sure the product is intact.
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REMOVING THE FASTENING BRACKETS (EGO STOVES IN THE FIGURE) Remove the EGO/STAR stoves from the pallet by removing the two screws “u” and the plate “s” from the stove foot. There are four brackets “s”. Technical Dept. - All rights reserved - Reproduction is prohibited...
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4-UNPACKING Position the stove and connect it to the flue pipe. Use the four adjustable feet (J)to get the stove correctly levelled so that the smoke outlet is lined up with the connecting pipe. If the stove needs to be connected to an outlet pipe which goes through the rear wall (to connect to the flue), take utmost care to make sure that the joint is not forced.
5-STAR STOVE ASSEMBLY On delivery, the Star stove has no ceramic cladding, as shown in the image below. Take the box with the ceramics (figure below) and prepare them for installation. The ceramics are already completely assembled and ready to be installed on the stove. STOVE WITHOUT CLADDING Live electrical parts: only power the product after completing assembly.
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5-STAR STOVE ASSEMBLY INSTALLING THE FRONT LOWER AND UPPER PANEL Insert the front panels (lower/upper) by removing the side brackets pre-fitted in the stove. To do this, you must: • remove the two screws “s” • remove the bracket “D” •...
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5-STAR STOVE ASSEMBLY ASSEMBLY OF SIDE PANELS “D” In order to install the side panels: • take a panel “D” (they are 4 equal and reversible panels) • insert the holes “u” of the panel “D” on hooks “z” on the structure of the stove •...
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5-STAR STOVE ASSEMBLY • lower the bracket “t” so that the hook “r” enters the hole “s” of the bracket on the panel “D” • tighten the screw “p” to block the bracket “t” • move to the next panel...
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5-STAR STOVE ASSEMBLY To mount the upper panel “D” follow the steps applied for the lower panel (described in the previous paragraph): • take another panel “D” • insert the holes “u” of the bracket on the panel and insert them on the hooks “z” in the bracket “t” •...
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5-STAR STOVE ASSEMBLY ASSEMBLING THE TOP After mounting all the ceramics “D”, take the top “A” and place it on the stove in line with the specific adjustable rubber pads. The rubber pads are adjusted by rotating the pad clockwise or anti-clockwise, depending on whether the level of the ceramic top is to be raised or lowered.
6-ADJUSTING THE CERAMIC The ceramics “D” must be aligned with one another and flush with the front ceramics. It is possible to adjust the lower and upper ceramic. We recommend making this adjustment during assembly. Proceed as follows for the adjustment: •...
7-ASSEMBLING THE EGO STOVE METAL SIDES On delivery, the Ego stove has no metal cladding and with the top fitted, as shown in the image below. Take the box with the metal sides (figure below) and prepare them for installation. The sides are fitted with screws for fixing to the structure. Attention! Carefully handle the metal sides as the paint may be damaged.
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7-ASSEMBLING THE EGO STOVE METAL SIDES Take one of the metal sides “E” and insert the holes “u” on the bottom of the panel on the hooks “z” in the structure of the stove. Then move the panel “E” towards the structure and secure it with the two screws “k” (as shown in the image on the following page). Technical Dept.
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7-ASSEMBLING THE EGO STOVE METAL SIDES UPPER FASTENING OF THE METAL PANEL After completing the installation of the metal panels, place the top “F” in the appropriate adjustable rubber pads once again in the structure of the stove.
8-REMOVING THE BACK FOR MAINTENANCE REAR PANEL If maintenance must be performed on a component of the stove, the rear panel can be removed (if the distances from the walls allow it), otherwise, the maintenance can be performed by removing the side of the stove. To remove the rear panel, simply remove the 8 screws “a”...
9-CLEANING THE EGO STOVE T-FITTING WITH UPPER OUTLET EGO stove rear panel with upper outlet To allow the T-fitting of the stove to be easily cleaned without disassembling the stove, remove the knockout hole “W”. Then remove the two screws “s”, rotate the panel “W” 360° and secure it to the stove using the previously removed screws “s”. If the cleaning operations cannot be performed through this panel, due to the stove installation space, they can also be performed by removing the side of the stove.
10-CONNECTIONS TO ADDITIONAL DEVICES MODEM INSTALLATION “M”/WEB-WIFI INTERFACE “N” Install the Modem “M” or the Web-Wi-Fi-Interface “N” using the holes on the back of the product and follow the instructions on the product chosen. USB SOCKET There is a USB socket on the back of the stove, if a software update is required; the ceramic/metal parts do not have to be removed to reach the socket directly in the circuit board (pos.
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10-CONNECTIONS TO ADDITIONAL DEVICES Comfort air channelling vents The Comfort Air stoves can channel the air into other rooms through the two rear vents (see image below). Remove the vents as follows: • remove the two screws “V” • remove the vent “B” •...
11-LOADING THE PELLETS LOADING THE PELLETS Fuel is loaded from the upper part of the stove by lifting the door “k”. Pour the pellets in slowly so that it is deposited at the bottom of the hopper. Never remove the protection grid inside the hopper. When loading, do not let the pellet bag come into contact with hot surfaces.
12-FIRST START-UP PRECAUTIONS BEFORE START-UP GENERAL PRECAUTIONS Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. The first start-up may not be successful as the feed screw is empty and does not always manage to load the required amount of pellets in time to light the flame.
13-REMOTE CONTROL MAX GENERAL FEATURES OF THE LCD REMOTE CONTROL The remote control works at a transmission frequency of 434.5 MHz. Power the product with 3 AAA batteries as follows: Remove the battery compartment cover by sliding it downwards (according to the arrow). Insert the batteries according to the correct polarity (+) and (-).
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13-REMOTE CONTROL MAX REMOTE CONTROL OPERATION General rules By pressing key A for 1” the product is switched on and off. Key C is used to make all changes. Key E is used to confirm the changes. By pressing key B one selects the product operating mode. Via key D one browses the FAN and SLEEP setting. Whichever the mode is, press key A briefly (or leave the keypad idle for 7”) to go back to the initial display.
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13-REMOTE CONTROL MAX MANUAL POWER FUNCTION this function allows you to set the power of the flame from a minimum of 1 to a maximum of 5. The power levels correspond to a different value of fuel consumption, setting 5 heats the room in less time and setting 1 can keep the room temperature stable for a longer period of time.
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13-REMOTE CONTROL MAX TIMER Mode (TIMER) Select this operating mode to switch the product on and off automatically, according to 6 customised time slots (P1 – P6). The following can be set for each time slot: • Switch-on time • Switch-off time •...
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IMPORTANT! Choosing the right number of fans can become a decisive factor to ensure the stove works correctly. Therefore ensure an authorised technician conducts the settings. The list of fans in place is shown in the table: STOVE MODEL NO. OF FANS EGO/STAR AIR EGO/STAR COMFORT AIR Technical Dept. - All rights reserved - Reproduction is prohibited...
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13-REMOTE CONTROL MAX Sleep function The sleep mode allows to quickly set the time at which the product must switch off. This function is only available in MAN and AUTO mode. It is set as follows: from the POWER setting (by pressing key D - see previous paragraph), press key D again to access the SLEEP mode setting.
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13-REMOTE CONTROL MAX TIMER settings TIMER time slot display In TIMER mode, to display the time slots simply press key D for 2”. With key C one can scroll the 6 time slots freely, quickly checking the saved settings (figure 8). By pressing key D or A one goes back to the basic display. Modifying the TIMER time slots MO TU WE TH FR SA SU...
14-EMERGENCY PANEL The emergency panel is found at the back of the stove. The panel is used to detect any malfunctions and also for product control if the remote control is not working. A - DISPLAY; indicates a series of information on the stove, as well E - Three-position selector to select the power as the identification code of any malfunction.
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14-EMERGENCY PANEL INSTALLATION OF THE CONTROL PANEL ANTENNA • Take Antenna “A” from the bag containing the instructions • Tighten Antenna “A” clockwise on screw “V” near the control panel until the mobile part of the antenna is at the top. Attention! Fully tighten the antenna without forcing it so as to avoid damaging the reception.
15-OPERATION ELECTRICAL CONNECTION First connect the power cable to the back of the stove and then to a wall socket. The main switch must only be activated to switch the stove on; otherwise, it is advisable to keep it switched off. It is recommended to disconnect the power cable when the stove is not used.
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15-OPERATION Switch-on/off from the emergency panel If the remote control is faulty or the batteries are flat, the product can be operated in safe mode via the rear emergency panel. In this configuration, the stove can only operate in manual mode and with the possibility to choose between 3 power levels. •...
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15-OPERATION Feed screw loading function This function can only be activated when the stove is off and allows the pellets to be loaded into the loading system (feed screw). It can be used each time the pellets finish in the hopper (see alarm A02). It is useful to prevent failed start-ups (alarm A01) due to the hopper being empty.
16-SAFETY DEVICES SAFETY DEVICES The product is fitted with the following safety devices. SMOKE TEMPERATURE PROBE It detects the temperature of the smoke, thereby enabling start-up or stopping the product when the temperature drops below the preset value. PELLET HOPPER TEMPERATURE PROBE If the temperature exceeds the preset safety value, it immediately stops the product, which must cool down before the stove is restarted.
17-ALARMS ALARM ALERTS In the event an operating anomaly occurs the stove starts switching off due to the alarm and informs the user of the type of fault that has taken place via a 3 digit code which stays displayed on the rear emergency panel. The alarm is indicated permanently by the relative 3 digit code, by a flashing red LED that lights up on the emergency panel and an intermittent sound signal for the first 10 minutes of the alarm.
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Routine maintenance alert When this flashing message appears upon start-up it indicates that the preset operating hours before maintenance is due have elapsed and that an MCZ qualified technician must be contacted for maintenance. Exiting the alarm conditions Follow the procedure described below to restore normal stove operation after an alarm has been triggered: •...
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If these causes are excluded, check and if necessary clean the smoke duct and flue. (it is recommended that this operation is carried out by an MCZ qualified technician. The product can be switched on again only after having eliminated the cause permanently.
18-CLEANING EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER ATTENTION! All the cleaning operations of all parts must be performed with the product completely cold and the plug disconnected. Disconnect the product from the 230V power supply before performing any maintenance operation. The product requires little maintenance if used with certified good quality pellets.
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In the event of breakage it must be replaced. ATTENTION! Never let the stove work without the air filter fitted. MCZ cannot be held liable for any damage caused to the internal components if this requirement is not complied with.
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18-CLEANING PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN CLEANING THE HEAT EXCHANGER AND THE LOWER COMPARTMENT Half-way through the winter season, but especially at the end, the compartment through which the exhaust smoke passes will need to be cleaned. This cleaning process is mandatory in order to facilitate the general removal of all combustion residue, before it becomes very difficult to remove it due to the humidity compacting it over time.
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18-CLEANING CLEANING THE COMFORT AIR STOVES LATERAL EXCHANGER With the stove cold, remove the top “A” and the first ceramic “C” on the right and left side of the stove (see the specific pages in this manual to remove the ceramics). Then remove the two screws “r”, the seal “S” and the plate “T” and clean the lateral walls of the firebox with a rigid rod or a bottle brush so that the dirt falls on the lower compartment.
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18-CLEANING CLEANING THE LOWER COMPARTMENT At this point you can remove the four screws “x”, the plate “U” and the seal “Z” and then clean the lower compartment where all the dirt deposits of the previous cleaning have accumulated. Even in this case, if necessary, replace the gasket “Z”. CLEANING THE SMOKE DUCT AND GENERAL CHECKS Clean the smoke extractor duct, especially around the “T”...
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18-CLEANING END-OF-SEASON SHUTDOWN At the end of each season, before switching the product off, it is recommended to remove all the pellets from the hopper with a vacuum cleaner with a long pipe. Nel periodo di non utilizzo l’apparecchio deve essere scollegato dalla rete elettrica. It is recommended to remove the power cable for additional safety, especially in the presence of children.
19-FAULTS/CAUSES/SOLUTIONS ATTENTION! All repairs must only be carried out by a specialised technician, with the product switched off and the plug disconnected. ANOMALY POSSIBLE CAUSES SOLUTIONS The pellets are not fed into the The pellet hopper is empty. Fill the hopper with pellets. combustion chamber.
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19-FAULTS/CAUSES/SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The product works for a few minutes Start-up phase is not completed. Repeat start-up. and then switches off. Temporary power cut. Switch it back on. Clogged smoke duct. Clean the smoke duct. Faulty or malfunctioning temperature Check and replace the probes.
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19-FAULTS/CAUSES/SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The air fan does not switch on. The product has not reached the Wait. temperature. The remote control does not work. The remote control battery is flat. Replace the battery. Remote control faulty. Replace the remote control. The product always runs at maximum The room thermostat is in the maximum Reset the temperature of the remote...
20-AIR STOVE CIRCUIT BOARD LIVE ELECTRICAL CABLES DISCONNECT THE POWER SUPPLY CABLE 230V BEFORE CARRYING OUT ANY OPERATIONS ON THE ELECTRICAL BOARDS BASSA TENSIONE ALTA TENSIONE 6,3 AT SIGNAL SIGNAL SIGNAL ROSSO AIR STOVE WIRING KEY 1. SMOKE FAN ENCODER 9.
21-COMFORT AIR STOVE WITH TWO FANS CIRCUIT BOARD LIVE ELECTRICAL CABLES DISCONNECT THE POWER SUPPLY CABLE 230V BEFORE CARRYING OUT ANY OPERATIONS ON THE ELECTRICAL BOARDS BASSA TENSIONE ALTA TENSIONE 6,3 AT SIGNAL SIGNAL SIGNAL ROSSO COMFORT AIR STOVE WITH 2 FANS WIRING KEY 1.
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MCZ GROUP S.p.A. Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: +39 0434/599599 r.a. Fax: +39 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it 8901408200 REV.3 17/10/14...
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