Call Waiting - Splicecom PCS 552 User Manual

PCS 552 User Manual
Please note that pressing the Speaker button will only end the conference if the PCS 552 is used in hands
free mode otherwise this button will switch from handset to hands free mode.

Call Waiting

Call Waiting is a facility which allows you to receive a second call while still connected to another call. The
use of this feature is controlled by your System Administrator who will inform you whether this facility has
been enabled on your extension.
Handling a waiting call
1 When a second call is received you will hear an intermittent beep
in your handset and the call waiting message will appear on your
screen.
2 If you do not wish to answer the call press the context sensitive
Reject
key beside Reject. The call will be passed to your Forward on Busy
number (if set) or passed to voicemail (if enabled) or cancelled.
(Please refer to your System Administrator for further information
on your Forward on Busy number.)
Alternatively,
2 Press the context sensitive key beside Answer. Your original call will be put on hold.
Answer
You can press the context sensitive key beside Switch to toggle between the two calls.
Call Status will display which calls you are connected to.
Alternatively,
2 The call waiting message will disappear after approximately 5 seconds and call status will
return to the screen with the details of your current call displayed
3 Press the context sensitive key beside Switch to view the details of the new caller. Your
Switch
original call will be put on hold.
4 Press the Recall button to answer the call,
To return to the original call and place the second call on hold, press the context sensitive
Switch
key beside Switch. Use the context sensitive key beside Switch to toggle between the two
calls.
To clear the call that you are currently connected to and return to the original call press the
Recall button, or wait for the other end to hang up.
Basic Call Handling
PCS 552 User Manual v3.2/0312/1
Call Waiting
from Marcus
Beale on
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Reject
Answer
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