Troubleshooting Guide - Unitron Unison User Manual

SYMPTOM CAUSE
No sound • Not turned on
• Low/dead battery
• Poor battery contact
• Battery upside down
• Earmolds/slim tubes
• Plugged microphone
Not loud • Low volume
enough
• Low battery
• Earmolds/slim tube
• Change in hearing
• Earmolds blocked
20

Troubleshooting Guide

blocked with ear wax
protector
not inserted properly
with ear wax
POSSIBLE REMEDY
• Turn on
• Replace battery
• Consult your hearing
healthcare professional
• Insert battery plus (+) side up
• Clean earmolds. See "Cleaning the
Earmolds". Consult your hearing
healthcare professional.
Use cleaning pin to dislodge ear wax
in slim tubes. See "Cleaning the slim
Tubes and Domes". Consult your
hearing healthcare professional.
• Consult your hearing
healthcare professional
• See hearing healthcare
professional
• Replace battery
• See "Cleaning the Earmolds" or
"Putting Your Unison Hearing
Instruments on Your Ears". Reinsert
carefully.
• Consult your hearing
healthcare professional
• Clean earmolds. See "Cleaning the
Earmolds". Consult your hearing
healthcare professional. Use
cleaning pin to dislodge ear wax in
slim tubes. See "Cleaning the Slim
Tubes and Domes". Consult your
hearing healthcare professional.