When you disconnect the DAI, your hearing aids
return to the previous program automatically.
Ask your hearing healthcare professional
for information about the DAI system and a
connector cord.
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BTE troubleshooting guide
Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Custom shells/domes
blocked with ear wax
Plugged microphone
shield
Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+)
side up
Clean custom shells/ domes.
See "Cleaning your hearing
aids. " Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
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