Troubleshooting Guide - Unitron T Max series Manual

Behind-the-ear (bte) hearing aid
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Troubleshooting guide

Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Earmolds/power slim
tubes blocked with ear
wax
Plugged microphone
shield
34
Possible remedy
Turn on
Replace battery or place
rechargeable hearing aids
in charging base*
Consult your hearing
healthcare professional
Insert battery plus (+) side
up
Clean earmolds. See
"Cleaning your hearing
aids". Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
Cause
Not loud enough
Low volume
Low battery
Earmolds not inserted
properly
Change in hearing
Earmolds blocked with
ear wax
Plugged microphone
shield
*If needed, you can temporarily replace the Silver Zinc
rechargeable battery with a traditional 13 Zinc-air battery.
not
throw away your rechargeable battery.
Possible remedy
Turn up volume; see
hearing healthcare
professional if problem
persists
Replace battery or place
rechargeable hearing aids
in charging base*
See "Putting your hearing
aids on your ears".
Reinsert carefully
Consult your hearing
healthcare professional
Clean earmolds. See
"Cleaning your hearing
aids". Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
Do
35

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