Technical Assistance; Returns And Warranty Procedures - Total Protection Solutions ServiceTrack 200 Operating Instructions Manual

TECHNICAL ASSISTANCE

Our staff is ready to support you and answer any questions.
Monday through Friday, 8:00 a.m. to 5:00 p.m. (EST) 800-647-1911.

RETURNS AND WARRANTY PROCEDURES

ServiceTrack products are warranted for a period of 30 years from date of shipment. In the event that any module or sub-
assembly within the suppressor fails to perform as specified during the warranty period, call our Technical Support at 800-
647-1911 to obtain a Return Material Authorization number. We will immediately ship a replacement for the defective parts
free of charge (installation labor and site preparations excluded). Return the defective parts to Joslyn within 30 days of
receiving the replacement. Failure to return the defective parts will result in billing for the replacement parts. To help
expedite the return procedures, please have the following information at hand when you contact Joslyn:
INFORMATION
Model Number
Serial Number
Date of Purchase
Sales Order Number
Description of Failure
Desired Action from Joslyn
10
EXAMPLE
TK-SE200-3Y208-B
23114-0341-001
October 17, 2003 (41st week)
23114
Cannot silence the audible alarm
Repair and return
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SERVICETRACK INSTALLATION, OPERATION AND MAINTENANCE MANUAL