Troubleshooting; Technical Assistance; Returns And Warranty Procedures - Total Protection Solutions LowProfile 080 Operation Manual

TROUBLESHOOTING

Your LowProfile system does not require scheduled maintenance. The unit's heavy-duty construction is designed to
provide years of uninterrupted service. The unit contains no serviceable parts.
One or more phase protection status indicating lights
are off, check system indicating light is on and form C
alarm contacts have changed state
TECHNIC L SSIST NCE
Our staff is ready to support you and answer any questions.
Monday through Friday, 8:00 a.m. to 5:00 p.m. (EST) at 800-647-1911
RETURNS ND W RR NTY PROCEDURES
LowProfile products are warranted for a period of 30 years from date of purchase. In the event that any module or subassem-
bly within the SPD fails to perform as specified during the warranty period, call our Technical Support at 800-647-1911 to
obtain a Return Material Authorization number. We will immediately ship a replacement for the defective parts free of
charge (installation labor and site preparation excluded). Return the defective parts within 30 days of receiving the replace-
ment. Failure to return the defective parts will result in billing for the replacement parts. To help expedite the return proce-
dures, please have the following information at hand when you contact Total Protection Solutions:
INFORM TION
Model Number
Serial Number
Date of Purchase
Sales Order Number
Description of Failure
Desired Action
™
LOWPROFILE InstaLLatIOn, OPERatIOn and MaIntEnancE ManuaL
INDIC TION PROCEDURE
Verify that the input power feeding LowProfile is
energized using a voltage tester. If power is present,
contact factory for assistance:
800-647-1911.
EX MPLE
TK-LP120-3Y208-L
15478-1404-001
March 30, 2004 (14th week)
15478
"Check System" indicating light illuminated
Replace
9