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Troubleshooting; Technical Assistance; Standards And Listings; Returns And Warranty Procedures - Total Protection Solutions 80 Installation, Operation And Maintenance Manual

Servicetrack st series surge protective devices
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TROUBLESHOOTING

Your ServiceTrack ST system does not require scheduled maintenance. The unit's heavy-duty construction is designed to
provide years of uninterrupted service. The unit contains no serviceable parts.
One or more phase protection status indicating lights
are off, check system indicating light is on and form C
alarm contacts have changed state
TECHNIC L SSIST NCE
Our staff is ready to support you and answer any questions.
Monday through Friday, 8:00 a.m. to 5:00 p.m. (EST) at 800-647-1911
ST ND RDS ND LISTINGS
• Listed by UL to UL 1449 3rd Edition (2009 Revision) for Type 1 and Type 2 SPD applications, cUL, and UL 1283
• Meets Requirements for UL 96A
• Compliant to IEEE C62.41.1-2002, C62.41.2-2002 and C62.45-2002
• NFPA 70 [NEC], Article 285
• RoHS Compliant
• CE, IEC 61643-11-2011
• EMC Directive 2004/108/EC
• Low Voltage Directive 2006/95/EC
RETURNS ND W RR NTY PROCEDURES
ServiceTrack ST products are warranted for a period of 30 years from date of purchase. In the event that any module or sub-
assembly within the SPD fails to perform as specified during the warranty period, call our Technical Support at 800- 647-1911
to obtain a Return Material Authorization number. We will immediately ship a replacement for the defective parts free of
charge (installation labor and site preparation excluded). Return the defective parts within 30 days of receiving the replace-
ment. Failure to return the defective parts will result in billing for the replacement parts. To help expedite the return proce-
dures, please have the following information at hand when you contact Total Protection Solutions:
INFORM TION
Model Number
Serial Number
Date of Purchase
Sales Order Number
Description of Failure
Desired Action
10
INDIC TION
PROCEDURE
Verify that the input power feeding ServiceTrack ST is
energized using a voltage tester. If power is present,
contact factory for assistance:
800-647-1911.
EX MPLE
TK-ST240-3Y208-FL
15478-0113-001
January 2, 2013 (1st week)
15478
"Check System" indicating light illuminated
Replace
SERVICETRACK ST
INSTALLATION, OPERATION AND MAINTENANCE MANUAL
®

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