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Troubleshooting; Technical Assistance; Returns And Warranty Procedures - Total Protection Solutions ServiceTrack ST 080 Operating Instructions Manual

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TROUBLESHOOTING

Your ServiceTrack ST system does not require scheduled maintenance. The unit's heavy-duty construction is designed to pro-
vide years of uninterrupted service. The unit contains no serviceable parts.
One or more phase protection status indicating lights
are off, check system indicating light is on and form C
alarm contacts have changed state
TECHNIC L SSIST NCE
Our staff is ready to support you and answer any questions.
Monday through Friday, 8:00 a.m. to 5:00 p.m. (EST) at 800-647-1911
RETURNS ND W RR NTY PROCEDURES
ServiceTrack ST products are warranted for a period of 30 years from date of purchase. In the event that any module or sub-
assembly within the SPD fails to perform as specified during the warranty period, call our Technical Support at 800- 647-1911
to obtain a Return Material Authorization number. We will ship a replacement for the defective parts free of charge
(installation labor and site preparation excluded). Return the defective parts within 30 days of receiving the replacement
unit as soon as it is removed from the electrical system and in no event later than one week following the date of receipt
of the replacement unit.Failure to return the defective parts will result in billing for the replacement parts. To help expedite the
return procedures, please have the following information at hand when you contact Total Protection Solutions:
INFORM TION
Model Number
Serial Number
Date of Purchase
Sales Order Number
Description of Failure
Desired Action
10
INDIC TION
PROCEDURE
Verify that the input power feeding ServiceTrack ST is
energized using a voltage tester. If power is present,
contact factory for assistance:
800-647-1911.
EX MPLE
TK-ST240-3Y208-FL
15478-0111-001
January 2, 2011 (1st week)
15478
"Check System" indicating light illuminated
Replace
®
sERVICEtRaCk st
InstallatIon, opERatIon and MaIntEnanCE Manual

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