Symbol MC9000-G Product Reference Manual page 459

Table 13-6. Troubleshooting the Single Slot Serial/USB Cradle (Continued)
Symptom
Spare battery is not Battery not fully seated in charging
charging. slot.
Battery inserted incorrectly.
Battery is faulty.
During data Mobile computer removed from
communications, no cradle during communications.
data was transmitted,
Incorrect cable configuration.
or transmitted data was
incomplete.
Communications software is not
installed or configured properly.
Possible Cause
Remove and re-insert the spare battery into the cradle,
ensuring it is firmly seated.
Ensure the contacts are facing down and toward the back
of the cradle.
Verify that other batteries charge properly. If so, replace
the faulty battery.
Replace mobile computer in cradle and
retransmit.
See the System Administrator.
Perform setup as described in
Setup on page
Maintenance & Troubleshooting
Action
Serial Communication
4-9.
13-15