Aastra 6730i User Manual page 76

Configuring an Automatic Call Distribution (ACD) Key
Use the following procedure to configure ACD on the 6730i IP Phone.
1. Click on Operation->Programmable Keys.
2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by
your system administrator.)
3. In the "Type" field, select Auto call distribution.
4. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1
through 6.
5. Click Save Settings.
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Note:
Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY
by your System Administrator.
Note:
It is recommended you configure no more than a single ACD
programmable key per IP phone.
Model 6730i IP Phone User Guide